Headphones connection on Lumia 925

Got a problem with headphone connection on Lumia 925: this is a new phone, I have never tried to use headphones and when tried (Nokia earplugs which go in the box with the phone) - I got a problem, the sound goes only through one - left - channel. The jack was inserted correctly and it was clean.
Any advise how to fix the problem?
Solved!
Go to Solution.

For me it happend mostly with headphones not with headsets.
The headphones does have another pin configuration at the jack/plug.
Headset   ==== mic | gnd | R | L --->  (ahj)
Headphone ====  gnd | R | L --->  (standard 3,5)
The Lumia 925 does not always recognize a headphone correctly. Most of the times the Lumia thinks that when you plug a headphone in it is a headset. In this case the microphone connector and the ground connector are using a same connection which will short-circuit the connection (only one channel left).
You can interim this problem while make the first part (by beginning at the cable) of the jack unconductive (the part where the mic is located at the headset jack). With slim adhesive tape or nail polish. But be careful that you don't clog it.
After this you can use your headphones with both channel functioning again.
Of course this is only a workaround, Nokia has to work on it !

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