Headphones messing up handset audio - Curve 8520

After owning my Blackberry Curve 8520 for 8 months - I had my first issue when I plugged in the headphones that come std with the device. Once I unplug the headphones - the handset audio is completely messed up. When you dial out, receive a call, or listen to music - all you hear is a clicking sound as for some reason the sound toggles between headset and handset (the headphone logo flashes on and off in the top left hand corner of the screen). It's utter BS.
Seriously - what is the issue with the headphones on a blackberry?
I've seen so many posts on this very issue in this forum that are unresolved - can someone from RIM not just take some responsibility and tell us why it causes the sound to go postal? Perhaps suggest a solution!
And no, the following don't work:
Taking out the battery and rebooting 1-3 mins later.
Plugging and unplugging the headphones repeatedly until it stops going mental.
Clicking activate handset on the menu when listening to audio or taking a call
Bascially now I can only use my phone when i have heaphones in - which is LESS THAN IDEAL.
Any other solutions?

I have an 8520 and got the dreaded clicking sound when calling where the 8520 screen flips between the headset and handset audio features making phone calls unworkable. I resolved the problem by inserting the headsort cable, pressing 1 for voicemail and then when the call started pulled out my headset jack from the phone and the problem disappeared. It happened randomly so I can't tell you exactly when I yanked out the jack, but it worked and not the problem has disappeared.

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Curve 8520 Menu key not working! Any workaround for this?

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thanks

This same thing as been happening to me! I went to the Verizon store today and talked quickly with a representative and he said "you need to update your software or you need to get a new phone." He was rude and he was wrong about having to update my software because I did that and it says I am up to date.
If anyone else is also having this issue and knows how to solve it WITHOUT talking to the tech people and getting a new phone, please let us know!

Music over BT on Curve 8520

I'm new with a BlackBerry Curve 8520. I came from a "standard" non-smart cellphone where I could play "music" over most Bluetooth earpieces / headphones. Now it seems that only stereo Bluetooth headphones will allow music to be played over Bluetooth.
Does anyone know of an "affordable" stereo BT headset?
Also, the headset jack uses a "three wire" system (Left, Right, "pause"," use with a BlackBerry headset. What "wire" is required to connect to a standard "AUX" stereo jack on PCs or "stereo" systems?

Hi
smlunatick wrote:
Does anyone know of an "affordable" stereo BT headset?
Affordable and quality are subjective. If you Google it there is a good choice of H/S.
smlunatick wrote:
I'm new with a BlackBerry Curve 8520. I came from a "standard" non-smart cellphone where I could play "music" over most Bluetooth earpieces / headphones. Now it seems that only stereo Bluetooth headphones will allow music to be played over Bluetooth.
Correct.
smlunatick wrote:
Also, the headset jack uses a "three wire" system (Left, Right, "pause"," use with a BlackBerry headset. What "wire" is required to connect to a standard "AUX" stereo jack on PCs or "stereo" systems?
I use Mikomi headphones with my stereo and pc and, the the adaptor removed, also with the 8520. I'm not sure quite what you are trying to do.
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Curve 8520 os: 5.0.0.681 randomly crashing and only shows white screen and unable to reboot unless plugged in

Anyone else suffering from their curve 8520 os: 5.0.0.681 randomly crashing and only showing a white screen as well as it being unable to reboot unless it is plugged in? It often occurs when I'm playing media, using apps and maps. Had the same problem with my previous phone so it was sent in for repair and replaced but I'm still suffering from the same problem with the replacement handset! Any ideas how it fix this?
Thanks

Hello Me_Again
Welcome to BlackBerry Support Community Forums
Since you got a replacement it the same old Battery you are using or its a new Battery with your replacement device.Sometime this white Screen or unable to reboot happen because of weak battery .I suggest if you can arrange a good quality Battery then try running your device a few hours to see if the problem is within the device or its just Battery issue.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

HELP NEEDED :changed curve 8520 to pearl 9100. Can't get BB I.D.password to reset.

Hello All,
I recently switched from BB Curve 8520 to BB Pearl 9100. I'm having trouble getting my official e mails configured to new handset. I have changed my BB id password online but when the same is fed into the handset it rejects. I have used 7 attempts already.. Pearl 9100 was used by my husband earlier and had his id configured which i have erased.
Can some one help ?
Thanks.

No, my issue has not been resolved and its got me uneasy. I've had issues contacting customer support which is why I'm here. What's going on with your account?

Blakberry Curve 8520

Hey everyone,
I'm new here and sincerely hope i can recieve help urgently. My BB Curve 8520 just went out and left a message that says Reload Software: 552. This happened when i clicked the upgrade option for google talk on my phone. It upgraded and when it showed download and i clikcked, that's what came up. I've removed the battery and tried to use the DM but nothing is working. Its not even connecting to the DM. Pls help

Hello,
There's not a huge amount you can do, with the handset failing to connect to the BB DTM we can't try to re-install the software or to reset it either.
Try taking out the battery, when you put it back in you'll see your red LED light come on, wait for this to switch off and AS SOON as it does hold the Escape key (The rounded arrow to the right of your trackpad). Keep holding this until the handset completely switches on, if it comes on correctly it should access your menu in 'safe mode'. This will allow you to go into the handset and remove Google Talk from your applications.
If this doesn't work you may need to speak to your network provider regarding getting a replacement handset.
Hope this helps,
Adam
EE Blackberry Specialist

My Blackberry Curve 8520 hangs.

With my Blackberry Curve 8520 handset when one call is going on and the second calls comes (call waiting) the device hangs. I have checked the device software version from the blackberry's official website and it shows that it is the latest version. Our organisation has provided total 13 of the executives as me and many of us are facing the same problem.
What could be the reason and what is the solution...??

Hi and Welcome to the Forums!
Are any of the affected handsets a totally vanilla device OS? As in, zero add-ons? It could be an add-on that is the culprit...but determining that is a tedious process. My recommendation is to build one from scratch and then install no add-ons. See if the problem happens. Then start slowly adding add-ons and testing each time. Once the behavior starts, you have found the culprit.
If, on the other hand, a truly vanilla BB experiences the behavior, then there would appear to be a problem with the core OS itself. You should double check your carriers DL site for a device OS update (btw...there is no BB official website to check for device OS releases...the carriers control OS releases...RIM hosts some on a RIM site, but the content is controlled by each carrier.).
Please also report back with your carrier and the device OS level that you are using on these HHs.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Can't update Curve 8520 to OS 5

I have downloaded the OS 5 for Curve 8520 onto my computer and every time I go to update my phone when it is connected to the computer, it comes up with a message telling me that there is no new updates available, and the same happens when I try the wireless update from my blackberry handset. I read somewhere that you need a data plan to update and I have a data plan. I have tried this countless times and the same thing happens every time I try and update. Could anybody please tell me how to solve this problem because it is starting to get on my nerves. Thanks

Hi and Welcome to the Forums!
I recommend you abandon the two methods you are attempting to conduct the update (OTA and via Desktop Manager). Rather, use this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
While written for "reload", it is good for upgrade, downgrade, or reload...it all depends on the BB OS package you download and install to your PC.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Curve 8520 randomly cuts out when speaking

I've recently just had to change handsets to the Curve 8520 model; mine is approximately 1 year old and previously used as a pay as you go phone but my SIM card is on contract.
However, whenever I make or receive calls my voice will randomly cut out to the recipient for a few seconds and then return to normal but will reoccur shortly after even though I have full signal. How can I resolve this issue? Thanks

Hello w00113y,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
-SR
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

HELP regarding abnormal high maintenance of Blackberry Curve 8520 for WHITE SCREEN

I have a BLACKBERRY CURVE 8520 since past 2 years.
For past few days, the screen of the set become WHITE.
i searched the net and i found the it is common problem of BLACKBERRY.
i tried few tricks as told by various forums.
but the WSOD( white screen of death) didn't go.
my handset can still receive the calls, but i cant see CALLER NAME'.
i also got messages which i am not able to see.
OVERALL MY BLACKBERRY BECOME OLD CLASSIC TELEPHONE INSTRUMENT NOW.
I went to authorised service centre of Blackberry at Meerut in India.
He told that the LCD screen is to changed and the cost will be around Rs. 6600 only !!!!!
I returned with BIGGGG SHOCK !!!
{{ BLACKBERRY LCD DISPLAY PART- COST Rs 6600/- or APPROX $ 120 . IT IS TOO HIGH NOT REASONABLE AND JUSTIFIED}}
I then tried to find latest price of curve 8520.
On flipkart and naptol -- it is Rs 8999/- {{ LATEST PRICE of curve 8520. IN INDIA APPROX $ 163}}
On ebay.in/   Rs 8850/-
TOO COSTLY SERVICE AND MAINTENANCE OF BLACKBERRY>.....
It is very difficult to lodge a complaint for BLACKBERRY. Customer support is very poor.
Can anyone guide me as I am not able to use my Blackberry for past several weeks?

hp_1706 wrote:
Ii searched the net and i found the it is common problem of BLACKBERRY.
i tried few tricks as told by various forums.
but the WSOD( white screen of death) didn't go.
What is it that you have done already, before any of us can give you any further suggestions?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Problems Setting up Email on Curve 8520

I'm not able to set-up email on my new curve 8520. I know that other people have posted about it before, but I still can't seem to get it working!
I have BIS and have already created a Blackberry ID. Whenever I go to email setup, the only option I'm presented with is "I want to create or add an email address" and when I click next it says "After you click Next teh Blackberry Internet Service setup application opens. After you finish setting up yruo email press the menu key and click close". On the next page , I'm asked for my username and password, and when I fill it in, I always get:
"The information you provided is incorrect. Retype your user name and pasword."
I know that my username and password are correct, as I've double checked them in BlackBerry App World, so the issue has to be coming from somewhere else.
I've contacted Vodafone several times, and RIM but no one has been able to give me a solution for this. Any help would be greatly appreciated!

heathermac wrote:
I know that my username and password are correct, as I've double checked them in BlackBerry App World, so the issue has to be coming from somewhere else.
Heathermac, the username and password for setting up your email on your BIS account is NOT the same as your BlackBerryID... two very different and totally separate things.
You might want to make your BIS login the same as your BlackBerryID, that would be convenient and a good idea, but they are not the same. They are set up differently, and one does not carry over to the other.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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How can I use the headphone jack as an audio input?

I have a new macbook pro 13". I want to use the headphone jack as an audio in device, but I do not have the option in sound preferences to choose it as an option for audio in.
HELP!!
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alex_on_beats wrote:
…Anyway, why?
Ask Apple - we're only users here.
Griffin iMic is the usual solution to such problems; http://store.griffintechnology.com/desktop/imic
By all means send feedback and let them know how t'd off you are; http://www.apple.com/feedback/macosx.html

My blackberry curve 8520 has lost all my pictures in the lost.dir folder how do I recover them

I have a blackberry curve 8520 and it has moved all of my pictures on my memory card into a folder called LOST.DIR (I`m not 100% sure they have moved there but I found a lot of files in there that seem to be my pictures) I am not sure how I can recover these files, please help! I`m not sure if it has something to do with the fact that a few weeks ago I was taking a picture and a pop up came up and said something along the line of there wasn`t enough memory on my SD card so pictures will save on device memory and I clicked yes. I`ve taken out the SD card and battery several times and that hasn`t worked. I took someone else`s advice an moved the folder into the DCIM folder where I was able to rename one file to . jpeg but I cannot open it. PLEASE HELP!!!!!!!!!!

Hey Tosin29188,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you able to locate this folder when accessing the media card from a PC or Mac? Also are the pictures files renamed to a different extension? (For example: Picture.rem)
Are you able to open the media files up on a computer?
I look forward to your reply.
Cheers.
-ViciousFerret
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Curve 8520, 2 little things I would like to know.

Hello everyone,
I have a Black Berry Curve 8520 and I would like to know 2 things.
First:
I would like to know how to add a contact from a text message, like I just gave my number to my mate and he sends me a text how can I add his number to my contacts from his text ?
Second:
When some one sends me a text or calls, it comes up with there number not there name that I put as they are in my contacts, how can I make it come up with there name instead of the number because I never remember numbers ?
Thanks in advance to those who help me.

I am now able to connect to the Internet on my laptop via my Blackberry's data plan using Verizon.
I'm somewhat lost with this question or the way it was worded which isn't hard for me most of the time.
You are able to connect with your laptop over the internet using your Blackberry to access files available on your laptop or are you referring to using the iPhone as an internet connection device for your laptop?
Message was edited by: Allan Sampson

BB Curve 8520 sync w/ Lotus Notes 6.5

I am helping out a co-worker.
He is using the BB Curve 8520 and would like to be able to sync his calendar. We don't have the BB Enterprise server (yet). We use Lotus Notes 6.5 as our email client.
When we connect the phone via the USB, go into DM it sees the phone. I can sync the contacts w/out issue. However, anytime I try to sync the calendar it shuts down DM and gives the general "Blackberry Desktop Software has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." But all the times I try, there is never a solution.
When speaking with this user, he mentioned that there were a couple of others that were experiencing the same thing.
When the DM was orig installed on the computer it would sync for approx 1 week, but then stopped working. If DM is uninstalled, and reinstalled, it will work for approx 1 week again. This is not a suitable option to uninstall & reinstall every week.
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Has anyone else had this happen? Or are we the only ones?

Headphones messing up handset audio - Curve 8520

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