Headphones not working after backup restore on new iPhone 6

My new iPhone seemed to work perfectly until i decided to to restore from the last back up copy of my iPhone 4S. After the restore all the apps, data, and contacts were working fine, however the iphone headphone jack was not transmitting sound. I tried several different headphones, and AUX cables without result.
I decided to erase all data, and set up the phone as a "new iphone". When this was done the headphone jack worked properly, however the data, apps, and contacts not available.
It seems to me the problem is with my back up file, however I have no idea what to do. How do I keep my contacts, pictures, apps, notes, etc., and have the headphones work with my new iphone?
Thanks for any help you may provide.

If this is your iCloud email account, go to Settings>iCloud, turn Mail off, then turn it on again.
If it's a different email account, delete the account and recreate it again.

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