Headset not detect on phone

Hi >>>> my xperia z2 does not detect the headset when i plug it into my phone 
>>> NOTE 1<<<the model of the headset that came with my phone is >>> MH4010c
>>> NOTE 2<<< my headset work on other device
>>> NOTE 3<<< I try more than one headset but problem still
please help me to solve this problem

Re-install the latest update with PCC and check again, if that doesn't work then take it back to the store
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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