Headset not recording audio in Captivate 7

I can't get any sound recording when using Captivate 7 on PC. Using Microsoft LifeChat LX 3000 USB headset. Works fine in all other apps. Tried 3 separate MS LX3000 headsets and external USB mic. Works fine for two other coworkers with exact same hardware setup and audio settings. Any solutions?

Are you launching Captivate with Run As Administrator privilege?
If one of your co-workers logs onto your PC with their user profile, does the same microphone that doesn't work for you work OK for them?

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