Health App not collecting data

I have a iPhone 6 and for the first three weeks the Health app worked just great. Now since about one week it doesn't seem to collect any data anymore. The dashboard just shows no data on steps, distance and stairs. Also all historical data is gone. I also have Fjuul and Withing apps, which both are counting steps like before so obviously there is nothing mechanically wrong with the movement processor. Any ideas what to do to get the Health app up and running again? Naturally I have rebooted the phone several times so that doesn't help.

EdHDC,
I'm sorry that I don't have a fix for your issue, but I did want to mention that if you end up in a scenario where you get things working and find that you have data prior to your fix that doesn't automatically get imported in, we have released an app specifically for importing data into HealthKit / Health App. It requires data in a CSV (comma separated value) format currently, but that is the format that most apps provide for their exported files.
The app is called Health Importer and more information is available on the App Store at: https://itunes.apple.com/us/app/health-importer/id930943780?ls=1&mt=8
Hope it's a helpful tool for you or others who come across the post!

Similar Messages

Health app not graphing data points.

I have been playing around with the new Health app recently. I do not use any third party apps for Health, but I am running iOS 8.0.2 anyway. So far, I have plotted 4 points on the sleep monitor, for example. I can press Show All Data to see the individual sleep and wake times I inputted, but they are not showing up graphically as the data "Points" that I wanted to add. Instead, the graph (which I added to Dashboard) just says No Data.

I have the identical problem with the Walking/Running Distance App in Health. If I manually enter that I walked 1.75 miles it is 50/50 whether that shows up on the graph. This makes the walking distance data useless if one doesn't want to wear the iPhone while walking.

Health app not importing data

I have the Health app connected to UP (for steps and sleep), Withings (for weight, BMI, heart rate) and Lose It! (for calories and other nutritional data). It is importing the steps from UP just fine, but it will not import anything else. It used to import sleep from UP, but that stopped on Oct. 8; it used to import weight, but that stopped on Oct. 22. It never imported anything from Lose It.
I am running the newest iOS and the newest versions of all of these apps (including the new UP 4.0, released today, and others on UP's message boards report their issues have resolved with the update - not mine). All of them appear to be connected to Health - that is, under Sources they are all there and 'turned on,' and each of the individual apps' settings shows them as exporting to Health.
Anyone have any fixes? Ideas?

EdHDC,
I'm sorry that I don't have a fix for your issue, but I did want to mention that if you end up in a scenario where you get things working and find that you have data prior to your fix that doesn't automatically get imported in, we have released an app specifically for importing data into HealthKit / Health App. It requires data in a CSV (comma separated value) format currently, but that is the format that most apps provide for their exported files.
The app is called Health Importer and more information is available on the App Store at: https://itunes.apple.com/us/app/health-importer/id930943780?ls=1&mt=8
Hope it's a helpful tool for you or others who come across the post!

Health app not saving data

when I enter my data on the built in health app it doesn't save let it use to. I would enter my information close it and reopen it and everything will be gone.. Does anyone else have this problem

EdHDC,
I'm sorry that I don't have a fix for your issue, but I did want to mention that if you end up in a scenario where you get things working and find that you have data prior to your fix that doesn't automatically get imported in, we have released an app specifically for importing data into HealthKit / Health App. It requires data in a CSV (comma separated value) format currently, but that is the format that most apps provide for their exported files.
The app is called Health Importer and more information is available on the App Store at: https://itunes.apple.com/us/app/health-importer/id930943780?ls=1&mt=8
Hope it's a helpful tool for you or others who come across the post!

Health App not working (receiving/retaining/displaying) data.

Hi,
I am using MyFitnessPal and MapMyRun or Strava to send data to the Health App.
The data was not going to the Health App when I looked.
I found that when I did a hard reset yesterday the data appeared.
It was gone in the morning however.
After trying another hard reset the data has NOT re-appeared.
Is my data lost?
Is there a bug here?
Has anyone else experienced this?
Thanks.

Hi I am using MyFitnessPal and Strava, I have noticed this very same problem, There is another thread looking into this, with a suggestion that a hard reset may correct it. In my experience that didn't work.
From what I can tell the data , ie Steps , flight climbed is still logged and available as I have noticed mine coming and going over the past few days. (almost as things a written to Health App).
I think it is going to require a software update to fix, either Apple or the App causing the problem.
iPhone 6.0 , iOS 8

Health app not counting calories - "No Data"

Recently purchased an iPhone 6 and have updated to iOS 8.2. The Health app is counting steps and walking & running distance, but Active Calories and Resting Calories display "No Data". I have entered my weight, height, age and sex. Am I missing something here? Is the Health app not supposed to automatically calculate and record calories burned?

As far as I know, automatic step tracking is only available for iPhone 5S or higher due to M7/M8 motion co-processor.
Edit: Confirmed by an article on 9to5mac.
''Users will find that the M7 is able to pre-populate the Health app with a full week of data.
Adding on-device tracking support to the Health app is a significant addition from Apple as iPhone 5s (and future iPhone) customers will no longer even need to integrate any App Store apps or hardware devices to begin using the software.'
Taken from this article on 9to5mac.

Health app loosing all data and source apps

After restarting phone health app lost all data, data source apps show sometimes and do not sometimes. Apps still set to share with health..

Today I did a full restore thanks to this post Health app has crashed, data gone. and some spare time to sit down and do it.
After re-adding the apps to share their data the Health app appears to be working as it was before for me. Hope this helps.

Custom Dashboards not collecting data

Hi, i have been having issues with my custom dashboards that are not collecting data, I have gone through the event log and the only error im getting are the following:
Cannot connect to Operations Manager Root Management Server.
Error: The OpsMgr SDK Service is not running on Operations Manager Root Management Server 'localhost'.
I have been getting alot of these errors mentioned above in the event log.
Connection with the Operations Manager Root Management Server failed.
Error: The Exchange Monitoring Correlation service cannot connect to the Operations Manager Root Management Server SDK Service. Exchange alerts will not be raised.
Number of occurrence: 4
Retrying in 30 seconds...
component SMS_STATE_MIGRATION_POINT on computer "server name" reported: SMS Executive detected that this component stopped unexpectedly.
Possible cause: The component is experiencing a severe problem that caused it to stop unexpectedly.
any advice would be greatly appreciated, thanks.

Hi,
Are you getting errors 714 and error 717? What is your SCOM version?
If you are running SCOM 2012 SP1, you may try o install UR5 for it and check the result.
To resolve this error, please also try to restart the following Root Management Server services:
Config service (Microsoft.MOM.ConfigServiceHost.exe)
Health Service (HealthService.exe)
SDK service (Microsoft.MOM.Sdk.ServiceHost.exe)
Please also go through the article below:
https://technet.microsoft.com/en-us/library/ff360495%28v=exchg.140%29?f=255&MSPPError=-2147217396
Regards,
Yan Li
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Email Form Not Collecting Data

I have an email form on my index page. The form is not
collecting data. Any suggestions?
Here's the code:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0
Transitional//EN" "
http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="
http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html;
charset=utf-8" />
<title>Home Page</title>
<style type="text/css">

</style>
<link href="/css/layout.css" rel="stylesheet"
type="text/css" />
</head>
<body>
<div id="container">
<div id="top">
<p></p>
<p> </p>
<p>Rocking Horse Video</p>
</div>
<div id="nav">
<ul>
<li><a
href="/pages/index.html">Home</a></li>
<li><a
href="/pages/pricing.html">Pricing</a></li>
<li><a href="/pages/SEHJ 8-08.html">Browse Your
Rides</a></li>
<li><a href="/pages/To Order.html">To
Order</a></li>
<li><a href="
http://shop.rockinghorsevideo.com">Shopping
Cart</a></li>
</ul>

</div>

<div id="main">
<div id="story">
<h1 class="style1">Rocking Horse Video</h1>
<h2 class="style2">High-Definition DVDs</h2>
<h4><img src="/images/Rocking Horse Video.jpg"
width="100" height="70" class="image-left" />How was your last
“Horse Shows In The Park?” Wasn’t it
fabulous? Wasn’t it a total blast? How was your
horse over the jumps? Weren’t those little girls with
their pigtails and ponies adorable? (Well, I guess they were
cute when they weren’t beating you.) Did you take home
something (besides all those ribbons) that truly captured the
magic of that weekend , something that was yours to keep
forever?</h4>
That’s what Rocking Horse Video is all about.
Rocking Horse Video creates high-definition DVDs of you and your
horse that you can enjoy for years to come. Check out those
rides. Feel the exciting ambience of the show every time you
watch your DVD. These DVDs are more than a two minute ride to
classical music. Rocking Horse Video edits raw footage with
state-of-the-art software to high-light your horse’s
performance and reproduce more than a ride. Every time
you watch you get to experience the whole horse show all over
again.
<h2>Critique Your Rides</h2>
<p>Rocking Horse Video gives you high-definition DVDs
that entertain, educate, and sell. See you and your horse in
action and make your next horse show an even better one. (You
just have to beat those ponies next time.) This is an
affordable way to improve your performance for competitions to
come. Go over the video with your trainer and get
double the benefit.</p>
<h2>Sell Your Horse</h2>
<p>Order a marketing video to show prospective buyers
hands down how well your horse performs in the show ring.</p>
</div>

<div id="sidebar"><h2><img src="/images/L'il
Mite and Peanutbutter.jpg" width="150" height="113"
class="image-left" />Capture Your Precious Memories</h2>
Get a DVD at every show.
<h5 align="left"><span
class="style2"> Contact Rocking Horse
Video</span><img src="/images/Rocking Horse Video.jpg"
width="100" height="70" class="image-right" /></h5>
<p>By Email: <a href="mailto:[email protected]"
class="style3">[email protected]</a><a
href="mailto:[email protected]"></a><br />
By Phone: (352)281-0322<br />
By Mail: Rocking Horse Video<br />
6714 NW 34th Drive Gainesville, FL 32653</p>
<p>


</p>
<form action="gdform.asp" method="post"
enctype="text/plain" name="email" id="email">
<p>Would you like to subscribe to our email list so
you can be notified of upcoming events?
yes
<input type="radio" name="subscribe" id="radio"
value="radio" />
no
<input type="radio" name="subscribe" id="radio2"
value="radio2" />
</p>
<p>email address:
<input name="email address" type="text" id="email
address" size="40" />
</p>
<p>
<input type="submit" name="button" id="button"
value="Subscribe" />
<input name="recipient" type="hidden" id="recipient"
value="[email protected]" />
</p>
</form>
</div>
</div>
</div>
</body>
</html>
Thanks!
Kate

> <h4><img src="/images/Rocking Horse Video.jpg"
width="100" height="70"
> class="image-left" />How was your last ?Horse Shows
In The Park??? Wasn?t
> it
> fabulous?? Wasn?t it a total blast?? How was your horse
over the jumps??
> Weren?t those little girls with their pigtails and
ponies adorable??
> (Well, I
> guess they were cute when they weren?t beating you.)?
Did you take home
> something (besides all those ribbons) ?that truly
captured the magic of
> that
> weekend , something that was yours to keep
forever?</h4>
That's a big chunk of <h4>!
> That?s what Rocking Horse Video is all about.? Rocking
Horse Video
> creates
> high-definition DVDs of you and your horse that you can
enjoy for years
> to
> come.? Check out those rides.? Feel the exciting
ambience of the show
> every
> time you watch your DVD.? These DVDs are more than a two
minute ride to
> classical music.? Rocking Horse Video edits raw footage
with
> state-of-the-art
> software to high-light your horse?s performance and
reproduce more than a
> ride.?? Every time you watch you get to experience the
whole horse show
> all
> over again.
That's a big chunk of nothing. You cannot have bare text like
that on a
page. It would have to be within a <p> tag, or
something.
> <form action="gdform.asp" method="post"
enctype="text/plain"
> name="email"
> id="email">
You are sending your form to a file called "gdform.asp" that
is at the same
folder level as this file. Is that file *there*?
(it has nothing to do with a scripts folder)
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"dreamer spiderwoman1" <[email protected]>
wrote in message
news:[email protected]...
>I have an email form on my index page. The form is not
collecting data.
>Any
> suggestions?
>
> Here's the code:
>
...snip...
>
> 
>
> <div id="main">
> <div id="story">
> <h1 class="style1">Rocking Horse Video</h1>
> <h2 class="style2">High-Definition DVDs</h2>
> <h4><img src="/images/Rocking Horse Video.jpg"
width="100" height="70"
> class="image-left" />How was your last ?Horse Shows
In The Park??? Wasn?t
> it
> fabulous?? Wasn?t it a total blast?? How was your horse
over the jumps??
> Weren?t those little girls with their pigtails and
ponies adorable??
> (Well, I
> guess they were cute when they weren?t beating you.)?
Did you take home
> something (besides all those ribbons) ?that truly
captured the magic of
> that
> weekend , something that was yours to keep
forever?</h4>
> That?s what Rocking Horse Video is all about.? Rocking
Horse Video
> creates
> high-definition DVDs of you and your horse that you can
enjoy for years
> to
> come.? Check out those rides.? Feel the exciting
ambience of the show
> every
> time you watch your DVD.? These DVDs are more than a two
minute ride to
> classical music.? Rocking Horse Video edits raw footage
with
> state-of-the-art
> software to high-light your horse?s performance and
reproduce more than a
> ride.?? Every time you watch you get to experience the
whole horse show
> all
> over again.
> <h2>Critique Your Rides</h2>
> <p>Rocking Horse Video gives you high-definition
DVDs that entertain,
> educate, and sell.? See you and your horse in action and
make your next
> horse
> show an even better one.? (You just have to beat those
ponies next
> time.)?
> This is an affordable way to improve your performance
for competitions to
> come.?? Go over the video with your trainer and get
double the
> benefit.</p>
> <h2>Sell Your Horse</h2>
> <p>Order a marketing video to show prospective
buyers hands down how
> well
> your horse performs in the show ring.</p>
> </div>
>
> 
>
> <div id="sidebar"><h2><img
src="/images/L'il Mite and Peanutbutter.jpg"
> width="150" height="113" class="image-left" />Capture
Your Precious
> Memories</h2>
> Get a DVD at every show.
> <h5 align="left"><span
class="style2">?Contact Rocking Horse
> Video</span><img src="/images/Rocking Horse
Video.jpg" width="100"
> height="70"
> class="image-right" /></h5>
> <p>By Email: <a
href="mailto:[email protected]"
> class="style3">[email protected]</a><a
> href="mailto:[email protected]"></a><br
/>
> By Phone: (352)281-0322<br />
> By Mail: Rocking Horse Video<br />
> 6714 NW 34th Drive Gainesville, FL 32653</p>
> <p>
>
> 
> 
> </p>
> <form action="gdform.asp" method="post"
enctype="text/plain"
> name="email"
> id="email">
> <p>Would you like to subscribe to our email list
so you can be
> notified of
> upcoming events?
> yes
> <input type="radio" name="subscribe" id="radio"
value="radio" />
> no
> <input type="radio" name="subscribe" id="radio2"
value="radio2" />
> </p>
> <p>email address:
> <input name="email address" type="text" id="email
address" size="40"
> />
>
> </p>
> <p>
> <input type="submit" name="button" id="button"
value="Subscribe" />
> <input name="recipient" type="hidden" id="recipient"
> value="[email protected]" />
> </p>
> </form>
>
> </div>
> </div>
> </div>
> </body>
> </html>
>
> Thanks!
>
> Kate
>

HT203037 Health app not retaining Add Steps data

I'm looking forward to using the Apple Watch to track my activity when I get it. In the meantime, I've been manually entering my step activity in the Health app manually. Unfortunately, more often than not, even if it seems to initially accept the Add Data entry, after a few hours it usually stops including the manual entry in the total displayed for the day, even though pouring back through the data shows the manual entry is still there.
I've tried deleting the manual entry and re-entering it with a different time to see if that matters, but it generally doesn't help. It's unreliable enough for me to forego manually adding data entries for my elliptical step data, for now. Unless someone can explain/sleuth out the logic necessary for the data to be accepted as legitimate and incorporated into the daily step total.
Any ideas?

Thanks for the feedback. I'll give the decimal thingy a try, although I'm not sure why that might work (a fraction of a step???). I'm just trying to find out if others are experiencing this weird issue with the Steps data set. The manual entries continue to remain in the data set after entry, they just stop being incorporated into the displayed totals/graph.
I also note that it takes a full minute, or so, for all the data in the set to be displayed when you want to edit it. I discovered this when I saw that my manual entry wasn't being included in the totals graph and wanted to check if my entry was still there. It was. So, I then deleted it and re-entered the amount with a different entry time. That sometime worked and sometime not. I just didn't want to leave the old non-included entry in the data set, once I got a new entry that worked.
It's nice to know the issue isn't only affecting me. Maybe Apple will now take a look and see what's the matter.

Health app not showing heart rate data?

The built-in Health app is not showing data from my heart rate monitor (HRM).
I'm using a bluetooth 4.0 HRM (Wahoo Blue HR) on my iPhone 5S (iOS 8.3) The HRM shows as "Connected" in my Bluetooth settings and shows my heart rate within the Digifit and Wahoo Utility apps, so I know the HRM is working correctly. I've enabled Heart Rate Read/Write data for the Digifit and Nike+ Running apps within the Health app.
The heart rate data never shows up in the Health app's Dashboard (or anywhere else in the Health app). Since it doesn't show up in the Dashboard, the data doesn't flow over to the Nike+ Running app, so my heart rate is blank there too. The Digifit app is set to write the heart rate data in the Health app, but that is not happening.
How can I get the Health app to receive my HRM data?

I take it you have already gone into the Health app and set up your Medical ID card, correct?
The Medical ID card will show up on the Lock Screen password entry screen when Emergency option on the bottom left-hand side of the screen is clicked.
It does not show up anywhere if you do not have a passcode lock on the screen.
Cheers,
GB

HT203066 Health App keeps resetting data and dashboard view

Health up on my iPhone 5s (iOS v8.1.2) keeps resetting the data and dashboard views:
- when I enter data in the 'Me' tab (Birthdate, Sex, Blood type), the data keeps disappearing when opening the application again
- adding a dashboard (i.e. 'Weight') the dashboard shows (with no values) and disappears again
- adding a data point in any dashboard manually does not show.
Also - I am using MyFitness Pal & Withings Health App - no data is showing.
I recently re-installed the phone as new (couple of weeks ago), I re-installed the third party apps (and deleted all data when asked)
Any hints, pointers?
Thanks in advance

I'm having the exact same problem. I've even tried:
1. Turn off all syncing by theirs-party sources.
2. Delete all third-party apps that might sync data so that the Health App "Sources" list is empty
3. Reset all settings on the phone.
4. Reload third-party apps one by one
5. Selectively turn on syncing by third-party apps and only sync categories I really want to see.
All to no avail. The Health App crashes constantly and when trying to input data into third-party apps, those apps will crash also.
I'm currently trying to sync data with:
UP by Jawbone (UP24)
Withings HealthMate (Withings WiFi scale)
MyFitnessPal
Runtastic
Nike+

IPhone 6 Health App not tracking anything

I was hoping 8.1 would fix the Health app, but it's still not working for me.
It doesn't track any steps. When I restart the app my dashboard is reset to empty and I have to add things back on the Dashboard.
Is anyone else experiencing similar issues?

nappin,
Mine seems to be working much better now. I find that there is often a lag of up to 15 minutes between the data being taken and the time it shows up in the app.
I one instance, it shows that I climbed a flight of stairs at 10:03, but it was not added to the health app until 10:15. For other data the two times match.
I don't know why your data does not display on the dashboard. Perhaps you can find an answer in some of the other threads on this topic.

My health app says no data

Can't get my health app to count my steps. It says no data.

I Have the same problem. Mine is a brand new replacement 5s. Fully updated. But the pedometer/ step counter does not read anything. I posted last night and got a few replies. I factory reset my iPhone last nite but still does not count.

Health app not showing the curve on graph

hello , my health app stopped the curve progression suddenly i tried to reset my phone and force the app to stop but still the same knowing the the day view show that the data is regIstered.... Any help please...

I take it you have already gone into the Health app and set up your Medical ID card, correct?
The Medical ID card will show up on the Lock Screen password entry screen when Emergency option on the bottom left-hand side of the screen is clicked.
It does not show up anywhere if you do not have a passcode lock on the screen.
Cheers,
GB

Health App not collecting data

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