Health App step count issues

I noticed on 12/27/2014 that I had a huge spike in total steps recorded by the health app on my 6. It recorded 18,298 steps at 07:35 !
The screen shots below show that the app created this record. I am not using any other external devices to track data at this time, but how it can possibly record 18 thousand seems as if something major is wrong.
Has anyone had similar issues ?

The iPhone measures both steps and distance separately. It measures distance using GPS functionality and steps using the accelerometer. So it doesn't need to know step length to find distance. It DOES know it, however; under Location Services there is a function called "Motion Calibration." That's what its for.

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Health app not counting calories - "No Data"

Recently purchased an iPhone 6 and have updated to iOS 8.2. The Health app is counting steps and walking & running distance, but Active Calories and Resting Calories display "No Data". I have entered my weight, height, age and sex. Am I missing something here? Is the Health app not supposed to automatically calculate and record calories burned?

As far as I know, automatic step tracking is only available for iPhone 5S or higher due to M7/M8 motion co-processor.
Edit: Confirmed by an article on 9to5mac.
''Users will find that the M7 is able to pre-populate the Health app with a full week of data.
Adding on-device tracking support to the Health app is a significant addition from Apple as iPhone 5s (and future iPhone) customers will no longer even need to integrate any App Store apps or hardware devices to begin using the software.'
Taken from this article on 9to5mac.

Health app double counting steps?

I have a Withings Pulse activity tracker and it is now synced with my phone and the Withings app to help track my steps throughout the day. I've noticed that the Health app itself tracks my steps in intervals throughout the day and it seems the Withings app only syncs steps at midnight each night. I'm wondering if I'm ultimately getting double-credit for steps every day or if Health somehow is able to cancel out its steps once it sees that steps sync in from another app. I wish there was a way to turn off the internal step counter in iOS8 but I haven't found one yet. Curious if anyone here has been experiencing this with other fitness bands/activity trackers?
David

I am having the same issue as well. I don't have any activity tracker but I keep my phone on me at all times and use it as a tracker. It seems that withings app keeps track of the steps and so does the phone on its own.. If you allow withings app to to sync with health app to me it seems health app uses info from whatever iphone tracks than adds data from withings on top of it.. For examples woke up today and after hour or two withings app said I did about 330 steps. Which would make sense. However in the health app it's showing 670..... why allow other apps to use steps feature if you can't disable iPhone steps tracking, since it will only double up steps?. God forbid I give another app access to step counting. It will seem like I ran a marathon yet I nearly got off the sofa.

Disable Health app step tracking?

Hi all,
I use a product to track my steps (Misfit Shine), the problem seems to be if I have both the shine with me and my phone with me, it's doubling my steps. i.e.: Today I had a really slow day and didn't get to walk as much as normal. The shine showed about 3800 steps. Synced into Health I was showing 7200. So right now it looks like it's doubling some of the data about walking... I'd really like to stop the health app from reporting steps taken so I can just have the Shine submit steps to Health.

I had the same problem. I think the IOS 8.0.2 update broke it. Here's a work around:
1. Select Steps (or whatever you are trying to measure)
2. Select Share Date
3. Select Edit (on the top right corner)
4. Look at the data sources list - there should be two: the iPhone itself and Health.
5. Move the iPhone above Health so that it is a higher priority than Health.
6. Repeat for anything else that is not working.
After I did that it starting showing the correct number of steps.
Hope this helps!
iPhone 5S, iOS 8.0.2

Health app, count steps but not count distance and running

Hi,
After update 8.2, health app not count distance and running.
Only count steps, today have 2.951 steps but total distance is 0,01km
Somebody has the same problem?
Thanks

I found a workaround!
Launch Health, open Walking+Running Distance, tap Share Data, and check all apps in here, find them, (backup if you like, ) delete them, and done!

Loosing data I health app. Anyone having a clue?

The step data is not registered in the health app. The issue started after updating to 8.1.3.

Hello julielvanova,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Have a nice day,
Mario

My health app says no data

Can't get my health app to count my steps. It says no data.

I Have the same problem. Mine is a brand new replacement 5s. Fully updated. But the pedometer/ step counter does not read anything. I posted last night and got a few replies. I factory reset my iPhone last nite but still does not count.

Health App: Basic Step Counting?

Do I need any external hardware to have my steps or runs measured in the health app? I can't seem to set anything up...

I have iPhone 5s iOS 8.0.2 and the steps are being counted for me. I have no other hardware for step counting.
Open health app and check health data tab -> fitness -> steps or walking + running distance
Though, if you are dissatisfied, you might search for something additional in app store.

Health App Turn Off Steps

How do I turn off steps monitoring? Don't want it nor need it and helps in draining the battery faster. Turning off Motion Calibration in Location Services doesn't help.

I am having the same issue as well. I don't have any activity tracker but I keep my phone on me at all times and use it as a tracker. It seems that withings app keeps track of the steps and so does the phone on its own.. If you allow withings app to to sync with health app to me it seems health app uses info from whatever iphone tracks than adds data from withings on top of it.. For examples woke up today and after hour or two withings app said I did about 330 steps. Which would make sense. However in the health app it's showing 670..... why allow other apps to use steps feature if you can't disable iPhone steps tracking, since it will only double up steps?. God forbid I give another app access to step counting. It will seem like I ran a marathon yet I nearly got off the sofa.

Problem with steps in health app!!

Hello guys, i have problem with my health app, i enable steps in the app but it doesnt count even a single step, it says "No Data". I searched in the Internet the way i can enable steps and did exactly what it says but nothing. Can someone help?

you can use 3rd party apps to monitor your activity, but this will drain you iPhone Battery significantly more than if using the integrated Motion coprocessor.

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Are there any apps that will sync steps in the health app? I do not always have my phone on me and I want my steps to be counted. I appreciate any help. I know fitbit will not.

I found a workaround!
Launch Health, open Walking+Running Distance, tap Share Data, and check all apps in here, find them, (backup if you like, ) delete them, and done!

HT203037 Health app not retaining Add Steps data

I'm looking forward to using the Apple Watch to track my activity when I get it. In the meantime, I've been manually entering my step activity in the Health app manually. Unfortunately, more often than not, even if it seems to initially accept the Add Data entry, after a few hours it usually stops including the manual entry in the total displayed for the day, even though pouring back through the data shows the manual entry is still there.
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Any ideas?

Thanks for the feedback. I'll give the decimal thingy a try, although I'm not sure why that might work (a fraction of a step???). I'm just trying to find out if others are experiencing this weird issue with the Steps data set. The manual entries continue to remain in the data set after entry, they just stop being incorporated into the displayed totals/graph.
I also note that it takes a full minute, or so, for all the data in the set to be displayed when you want to edit it. I discovered this when I saw that my manual entry wasn't being included in the totals graph and wanted to check if my entry was still there. It was. So, I then deleted it and re-entered the amount with a different entry time. That sometime worked and sometime not. I just didn't want to leave the old non-included entry in the data set, once I got a new entry that worked.
It's nice to know the issue isn't only affecting me. Maybe Apple will now take a look and see what's the matter.

Health. Polar M400 steps and iphone step counter both being added.

HHealth app prioritising is not working. I am unable to disable iPhone step counter and it is adding to my polar hrm watch - M400. I wear my watch all the time but do not carry my iPhone 6 plus all day. For instance I do not have it with me while working out on a treadmill. How can I stop Health app from using my iPhone data? I have tried to see if all the data is visible and see a blank screen. It is very frustrating and Apple needs to fix this.

Bump

Health app measuring each step separately?

I went for a walk today (approx 1 mile) and when I finished I checked the health app to see the distance. All I see are hundreds of entries with very small distances. Looking at the number of steps reveals that no more than 11 steps were recorded together, yet I walked at a very consistent pace without stopping at all. Is this normal? Shouldn't the app be able to tell that the entire walk was all one event?

I have the same problem. I have iOS 8.0.2 and a new iPhone 6. If I walk continuously, I see it is logging a few steps a number of times each minute. The total step count seems way off, and the daily miles walked also seems to be way high. I keep the phone in a front pocket. I don't know whether the hardware sensor for counting steps is defective, or if the Health app software is defective.

Health app: bad walking distance since i upgrade 8.2 but good steps number

Bad walking distance since i upgrade 8.2 (but good steps number)
I am using Health app on my Iphone 6 every day since 6 month and since i upgrade, i got ridiculous number for kilometers for example 0,4 and 8453 steps ...i have walk approximatively 6 kilometers.
I have noticed that the speed display for weeks, months, years was very good after the upgrade , but there is somme trouble with tracking …
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Hey Makwassie,
Thanks for the question. If I understand correctly, the steps taken are not being updated in the Health App. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If your Health data doesn't update on your iPhone or iPod touch - Apple Support
Use iTunes to restore your iOS device to factory settings - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

Health App step count issues

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