Health kit app stopped working on iphone 6

Has anyone elses app stopped working.  It won't sync with jawbone or my fitness pal and it doesn't seem to keep the setting you add.  I have tried rebooting but nothing works.

I debugged this on the actual iPhone 6 that was having the problem and I saw that it was failing when the token returned by the server was being stored in session storage.
I called up Apple support and spent a fair bit of time on the phone with them. The page was working on other iPhone 6 devices but not this one. After trying a few different settings and confirming it was working on Chrome, the fantastic Apple support person asked me to see if the page was set to 'private'.
On the bottom right of the safari browser, you click an icon and you can set individual websites to 'private'. Unchecking this made the website work and I could store the token in session storage. It appears that my client accidentally set the website to 'private' and this was causing the issue.
Hopefully this will save someone else some time with a similar issue.  Full credit to Apple support who spent over an hour to resolve this issue.

Similar Messages

  • Anyones health kit app stop working?

    I went to bed last night and everything was tracking fine between my Healthkit app and myfitnesspal app. I had 5 or 6 things pinned to my dashboard. I woke up and it is all gone.. Nothing is pinned to my dashboard and when I swipe to put it on my dashboard and press back it still isn't there and I go back in and it is switched off. I click on the Show all data and it does the spiny thinking icon forever and won't populate. But my steps I think are still being calculated in myfitnesspal. I have killed all open apps, soft restart, hard restart and nothing has fixed it. I have the iPhone 6 64gb ATT with the os and all apps updated.

    Same problem here as well. My Health app was tracking my steps and distance traveled just fine on my iPhone 5s. As soon as I switched to iPhone 6 the health app hasn't recorded any data, and the steps / distance traveled / flights climbed cards automatically unpin themselves from my dashboard. The data that was on my iPhone 5s was not transferred over to my 6 either (I believe it's supposed to?).
    This has all been happening with iOS 8.0.0 and 8.0.2 on the iPhone 6.
    I also reset my phone's settings as suggested in this thread My Health app on my iPhone 6 Plus isn't tracking anything. but that hasn't fixed the problem for me.

  • My Health Kit Is Not Working With Iphone 5.

    My Health Kit Is Not Working With Iphone 5.

    Iphone 5 Is Not Supported With Helath Kit That Mean Steps Walking Distance Will Not Work

  • Itunes Match makes Music App stop working on iPhone 4

    I've had iTunes Match for about a month and my iPhone 4 music app has been sluggish throughout. Today when I tried to play any music on the phone it refused, I can't play anything. I pick an album, press play and nothing happens - it just stays stuck on zero minutes of the song. So I've had to turn iTunes Match off. It's very disappointing.
    I should add that I have a friend who has an iPhone 4S and he has no sluggishness problems, perhaps the iPhone 4 can't handle Match?

    I've just discovered my Mac has accumulated 56 crash reports for the Music App this year! I have an iPhone 4 and the iTunes Match service makes the whole phone sluggish.
    Did you ever find a solution?

  • Mobile web app stopped working on iPhone 6

    Hi All,
    I have a mobile web site that works really well on iPhone 5, iPhone 5s (both running iOS 8) and also on my iPad (iOS 8 as well).  However, the 'login' button does not work on the iPhone 6 (e.g. you click it and nothing happens).  That exact same website works on the other platforms. This doesn't make sense to me because they are all iOS 8?
    The website is written in AngularJS using BootStrap.  I know there are some updates to the webview on iOS but surely it is the same across all platforms? 
    On a side note, the website does work on an iPhone 6 emulator via Browser Stack. 
    Any help would be greatly appreciated.
    Thanks,
    Gaj

    I debugged this on the actual iPhone 6 that was having the problem and I saw that it was failing when the token returned by the server was being stored in session storage.
    I called up Apple support and spent a fair bit of time on the phone with them. The page was working on other iPhone 6 devices but not this one. After trying a few different settings and confirming it was working on Chrome, the fantastic Apple support person asked me to see if the page was set to 'private'.
    On the bottom right of the safari browser, you click an icon and you can set individual websites to 'private'. Unchecking this made the website work and I could store the token in session storage. It appears that my client accidentally set the website to 'private' and this was causing the issue.
    Hopefully this will save someone else some time with a similar issue.  Full credit to Apple support who spent over an hour to resolve this issue.

  • Health kit app dead, data wiped, repeated crashing

    My Health Kit app was working fine as of a few hours ago.  Just recently though, I opened it to find and empty dash board with all my data wiped out.  The sources, MFP, Instant Heart Rate, WiThings, all show they are connected, but no data is showing from any of them.  When I tap Create Medical ID, the app freezes or crashes.  When I try and add to the Dashboard nothing happens.  Anyone else having this issue?
    iPhone 6
    IOS 8.02

    I don't know about rgrgeo but I am experiencing a similar problem.  I found rebooting the iPhone usually fixes it for a period of time.  Sometimes it requires multiple reboots before the data reappears.  But so far all of the data eventually comes back and none has been lost.  I have been generally impressed with Apple to date but this is really a poor job.  How could something so obviously buggy be released?

  • IPhone 4 Apps stop working after sync

    Everytime I sync my I phone my downloaded apps will not open. I can correct this by downloading another App but that is a pain.  I want to be able to sync my iPhone and not have my app stop working.

    I've just noticed the 'more like this' section on the right with similar problems and it appears to be a common problem with iTunes not being authorised so I have now done that and hopefully it'll be fine now. I just opened iTunes then went to store-authorise this computer.

  • After installing version 5 upgrade to my Iphone 4 all the apps stopped working.

    After installing version 5 upgrade to my Iphone 4 all the apps stopped working and I cannot reinstall them at the Appstore giving me a message that I have already purchased them. I can see all the apps, click on them, but none of them will open. How can I make them work again, since the Appstore will not allow me to reinstall the apps? The only apps that are working are the ones pre-installed by the upgrade.

    marco216 wrote:
    After installing version 5 upgrade to my Iphone 4 all the apps stopped working and I cannot reinstall them at the Appstore giving me a message that I have already purchased them. I can see all the apps, click on them, but none of them will open. How can I make them work again, since the Appstore will not allow me to reinstall the apps? The only apps that are working are the ones pre-installed by the upgrade.
    Try downloading any free app using the App Store on the phone.

  • All third party apps stopped working (crash at launch)

    Ok, so there's a BUNCH of people having the exact same problem as I do (search this forum or Google with the title of this post). And I'm posting this in iPad but it does happen on iPhone too. Summary :
    Often after an iOS update (but not always) third party apps stop working. When started, they flash open and then just quit.
    Apple built-in apps keep working fine.
    NOTHING solves the problem : hard reboot (home+power until reboot), deinstall+reinstall one/all apps, restore the iPhone/iPad, buy a new (free) app from the store to "reset" software authorization, de/reauthorize computer, reset password from app store account, deinstall app and then reinstall using the iPad directly (not via iTunes), etc.
    I have one iPhone 4 and one iPad with this issue.
    Oddly enough, on the iPad, only apps that have recently been UPDATED crash. Apps that were present and left alone on the device keep working. On the iPhone, there was an iOS update so everthing was reinstalled and therefore doesn't work anymore.
    Strangest thing : reset the device to make sure nithing is open in the background, launch an app, app crashes and returns to springboard, double click "home" and... tadaam, the crashed app is in the list of open apps. On the iPad, 4-finger slide does even go to that app's screen (which is pitch black).
    As I said, 30 minutes of googling revealed at least 50 identical cases. All seem related to iOS 5.1. My iPhone rune iOS 5.1.1 (that was the upgrade) and my iPad runs iOS 5.1 and I'm NOT doing the update until I can solve this crazy thing.
    Please, all, HELP !
    Thanks in advance.

    Please, Alan, I know my message might be a bit long, but do read it! I DID try that and absolutely everything else that was mentionned in the other posts about this subject. Nothing works. And it doesn't work for the others either, not just me.
    The only thing I can think of right now is to put the iDevice in DFU then make a clean install and configure it as a new iThingy. This looses all stored data and config so it's a pain in the a... and I won't try it unless I'm pretty sure nothing else can be done. And I'm not entirely sre it'll work, either…

  • Reminders app stopped working

    iPhone 5 (GSM) on iOS 8.3.
    I noticed that my Reminders app wasn't syncing with iCloud via wifi or LTE, so I turned off/on the setting in iCloud. The app stopped working at all after that. When I open the app, nothing shows up at all, not even a default list. When I try to use Siri to remind me, Siri will say that the reminder cannot be made.
    I tried restoring iOS then restoring the backup, same thing still happened.

    Hello gotlactose,
    I'm sorry to hear you are having these issues with your iPhone. If you continue to have issues with Reminders either launching or syncing, you may find the troubleshooting steps outlined in the following article helpful:
    Get help using Reminders in iCloud - Apple Support
    Sincerely,
    - Brenden

  • HT201401 camera app stop working

    camera app stop working and when i open the camera again it show's closed lens or black image
    and when i force close the app and open it again nothing happen i had to restart my phone to get it work again

    i restarted my iphone and the problem resolved and after that i just update my phone to ios 7.1.2 and if the problem happened again i will make another post
    thanks to you

  • Hi, I swapped from o2 to vodafone and my apps stopped working.

    Hi - can anyone help please? I swapped from O2 to vodafone and all my apps stopped working. Tried deleting and re-downloading a couple and also tried downloading a brand new one - all would not work. Started to open and then immediately closed.
    I Tried lots of things and eventually found a thread on here that advised de-authorizing and re-authorizing my pc. I did this and it worked to some extent as I can now download new apps and they work so this was obviously part of the problem.
    However a lot of apps that I want wont download from the app store as I have a iphone 3g which only goes to 4.2.1 and they require higer OS now. I have a backup copy of my old apps (.ipa files) which will work on 4.2.1 and thought I would be able to load these back on. They seem to go in to itunes OK and they sync on to my phone but they will not run. Start to open and then close again (just like the original problem). I think it is something to do with being authorised by apple but don't know how to fix. I have always had the same apple id throughout and my iphone was unlocked properly by 02 so no funny business. Any ideas anyone? Many thanks.

    ask your phone carrier.

  • Why do my apps stop working

    Hi, can anyone help, I have only just got the iphone 4s and after 2 weeks of no trouble my apps stopped working today, i have tried the restart etc and am now running a restore, i am not overly technical so am doing what friends have suggested, but does anyone know why this is happening? if i touch an app it looks like its going to load but then straight away goes back to the home screen. any help would be appreciated.

    i tried that too and deleted all the recent ones, i then downloaded a new one which oddly fixed the problem for a while but now the problem has returned, deleted the app i downloaded but nothing works again now.

  • Sent so large of a message that my messages app stopped working.

    I found the fix for this. This error is caused by sending so many text in a message that your messaging app stops working.
    I'm on IOS 6.0.2 iPhone 5 Verizon. The fix is go to phone app and then click on a contact then click send a message then click cancel and return to threads and then delete thread that messed up messaging app.

    This needs fixed by apple because it can be used as a spam tool. The person I sent the text to they also could not use their messaging app until I showed them the fix. They have an iPhone 4. So if you send this as a group message you could spam a ton of people's phones. This is a dangerous bug.

  • Tomtom car kit has stopped charhing the iPhone

    A few week ago my Tomtom car-kit cable was damaged. I called support and they were incredibly helpful. A couple of weeks later I got not one but two brand new cables.
    Everything works normally except now the car-kit has stopped charging the iPhone. If I move or rotate the charger it makes contact but usually it does not work.
    I have another standard car charger which works quite well, and I was thinking that maybe one of Tomtom cables could be faulty but two out of two seems unlikely.
    Any ideas?

    No answers, I give up.

Maybe you are looking for

  • Time Machine search problem

    hi guys i am facing a problem in time machine suppose i backup a folder in time machine called 'x' and it has file name ' abcd.xyz ' when i go inside time machine and search for 'abcd.xyz' for today & when i press back button it disappear although if

  • Java applet load but no way to enter credential

    Hello, I have all software up to date, and also last java version, seems that the applet start and load, but no way to enter credential, somebody can help? Do I use the java imbedded in safari or the last I download? Works well with Firefox. Thanks P

  • May i use a fixed rate parrelling a spot rate in the PO  INVOICE PAYMENT?

    My system is using the spot rate,but i wanna one of the PO use the fixed rate. How could i realize it? rgds safin

  • DZ Document Showing Future Baseline Date

    We have a DZ document that is showing a future baseline date. The billing document was created 12/14/09 and payment document was generated 12/28/09. The payment terms in OBB8 is net due 55days. However the baseline date in the clearing document is sh

  • What do I set and where to open reader XI directly from WORD 2007

    Since it is impossible to contact anyone directly but requires all this time to be spent rummaging around, my question is: How and where do I set what so that a pdf document located in a WORD 2007 folder will open to pdf on the "open" click?  I have