Healthcare Services Provider Thrives with HIPAA-Compliant Cloud Communications

Question

“8x8 Solutions were able to give us a cost effective, flexible and straightforward solution fully equipped with the very latest VoIP features.” Gareth Murphy Head of IT, LOROLThe BackgroundLondon Overground Rail Operations Ltd (LOROL) was selected in November 2007 by Transport for London (TfL) to run trains and 35 stations in and across the capital. As a newly established company LOROL needed a new phone solution implemented quickly and cost effectively in its new headquarters in Swiss Cottage, North London with a view to install further systems at a depot in Willesden and other offices in Camden and its 35 other stations.The ChallengeLOROL has over 100 staff at their main offices in North London. Communicating on the phone to other departments as well as third parties and suppliers such as Network Rail and Tfl is a major aspect of the...
This topic first appeared in the Spiceworks Community

Answer 1

Hello,Here is the deal. Two Companies are "partnering/merging" and they are in separate states. The main company is a R&D and manufacturing company in the medical field.. The other is a CLIA lab primarily dealing with nursing home (HIPAA and all that). The main company has a real desire to "integrate" phone systems between both locations, moving customer service calling to the main facility. The main facility is new and current with an asterisk PBX and SIP trunking (no real need for fax), while the CLIA lab has an old Toshiba Strata PBX without VoIP support. To pull off what they want I plan to move to an Asterisk IPBX with new SIP handsets and an IAX trunk back to the main PBX.First step is trying to determine what we have and what we are paying for it. I think I've figured that out finally. Our CFO gave me the bill from Verizon,...
This topic first appeared in the Spiceworks Community