Heartbleed virus/vulnerability-I have been hearing about the "heartbleed vulnerability" and told to change all my passwords. Does this apply to Macs? I thought they could not get viruses and this was one of the reasons I got one.

I have been hearing about the "heartbleed vulnerability" and told to change all my passwords. Does this apply to Macs? I thought they could not get viruses and this was one of the reasons I got one.

See What is Heartbleed?
(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)

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Hi my trackpad is frozen and I also could not get force quit to work, I closed the top down and now I cannot get past the login and the cursor will not move, does anyone have any ideas

Hi my trackpad is frozen and I also could not get force quit to work, I closed the top down and now I cannot get past the login and the cursor will not move, does anyone have any ideas

Try these two steps:
Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting your Mac's PRAM and NVRAM

JPA Error:Could not get a value to be injected from the factory

HI friends ,
I am trying to replicate the example JPAEXample01 using JPA in CE1 from the blogs written by
Sabine Heider/Adrian Görler.
During the testing of the method create employee i am getting the following error.
"Could not get a value to be injected from the factory."
I tried couple of examples using the above process, still held up with same error.
Any pointers to trouble shoot this ?
Thanks in advance
Chandra Dasari

HI Isaias Cristiano Barroso,
There are lot of enries most of them pertaining to properties set to yes or no.
out of which therre are tow errors. the log is as follows
Message Info: Failed (javax.management.MBeanPermission,#[:j2eeType=trace,name=EndToEndCentralMBean,],isActive,getGuidByName,getTraceLevelByName,getTraceLevelByName,importTrace,isFileExistsLocally,removeTraceFile)java.lang.reflect.InvocationTargetException
Failed (javax.management.MBeanPermission,*,DISPLAY)java.lang.reflect.InvocationTargetException
category: com.sap.security.core.role.PermissionData
Location:com.sap.security.core.role.PermissionData.get(ClassLoader)
Frankly the above log is above my understanding ,Prob it may help to you undertand my the issue
Thanks once again

I had the "WhatsApp" hack on my email, changed all my passwords (gmail, apple ID, etc.) but now I can't send messages through my mail app on my laptop even though it's signed in to my gmail account and is receiving messages.. How do I send msgs again

I was hacked by the "whats app" email and had changed all my passwords (gmail, apple ID, etc), my mail app on my laptop is signed in to my gmail as per usual and is receiving mail but not sending mail. How do I get it to send mail again? Also is it ok to have the same gmail account used (as my mail and applied ID) after the hack or should I completely reset everything? Ie. get a new email address…So frustrated and confused, please help!!

It's normal for your phone number to be grayed out in Settings>Messages>Send & Receive under "You can be reached by iMessage at" on your phone because it can't be changed. If you phone number is listed there it should also be listed further down under "Start new conversations from". If you tap your number there to select it, your messages will be identified to others as coming from your phone number, not your email address.
Is you phone number listed there on your phone?

Disk Utility stopped repairing the disk. I was instructed to backup as many of my files as possible.reformat the disk and store my backed files. I am using an I Mac 2010. I am not sure what caused this problem. I use time machine

Disk Utility stopped repairing the disk. I was instructed to backup as many of my files as possible.reformat the disk and restore my backed up files. Since I use time machine, can I assume that all my files and programs can be restored from my recent back ups?

Hi jeromefrodia,
Welcome to the Apple Support Community!
I understand that you are concerned about your data before reformatting the disk. Because you use Time Machine your information should be safe. Please refer to the attached article for information about what Time Machine backs up and how to restore from that backup.
Mac Basics: Time Machine backs up your Mac
Cheers,
Joe

HT201364 I have 53.23 GB available but why is it telling me that they could not complete my purchase.

I have 53.23 GB available but when I try to upgrade to OS X Mavericks why is it telling me that they could not complete my purchase.

Disk space is only one requirement. However, your description leaves me wondering what the error message says, exactly.
Here are the requirements:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
If you hold down the option key and select System Information from the Apple Menu, the Hardware section will tell you which Mac Model Identifier you have, like Macbook Pro3,1.
That will help determine if your Mac meets the requirements.

HT1399 My little sister just finished buying a bunch of songs and when i synced my iPod a little window popped up saying that 19 songs could not be copied to my iPod. I WANT THE SONGS NOW HOW DO I GET THEM BACK!

I want my songs back, i have paid for these songs I would like to listen to them on my iPod. It's that simple. I don't want to have to pay someone to fix my iPod over the phone. This has happened to me before and i really get frustrated when i can't. My little sister bought the songs using a itunes gift card. i plugged in my ipod nano gen. 4 into the CPU which is a Windows BTW, and after it had synced it would not allow me to play my music (on my ipod) Saying they could not be copied. there's 19 songs. The last time this happened it started with 2 songs unable to copy, then 19 songs unable to copy, THEN........78 songs! i don;t not want this to happen AGAIN! sooooooooooo.................HELP ME!!!!!!!!!!!!

Downloading past purchases from the App Store, iBookstore, and iTunes Store

Unable to log into FaceTime it says "the server encountered an error processing registration please try again later. Apple ID is verified ok but could not login. Please help. Thanks

Unable to log into FaceTime it says "the server encountered an error processing registration please try again later. Apple ID is verified ok but could not login. Please help. Thanks

I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272

HT2204 Why is the app store not synced with icloud? Have so many logins and cannot login to one or the other sometimes. Wanted the latest updates to an app my friends already got and could not get the update all day long.

Why is the app store not synced with icloud? Have so many logins and cannot login to one or the other sometimes. Wanted the latest updates to an app my friends already got and could not get the update all day long.

In after 10 hours. Magic...

I have been trying to watch tutorials on how layering works. All I want to do is this: I have one image of a radio with a white background. I need to have just the radio extracted, then on a new layer (white one/blank/plain) I need to copy and paste the i

I have been trying to watch tutorials on how layering works. All I want to do is this: I have one image of a radio with a white background. I need to have just the radio extracted, then on a new layer (white one/blank/plain) I need to copy and paste the image of the radio two times. How can I DO THIS!?!?!?! Thanks!

In Editor, go to the expert tab.
Open picture B, the one you wish to select the radio from to add to another picture.
Use one of the selection tools, e.g. selection brush, lasso tool, to select the object. You will see an outline ("marching ants") once the selection is complete
Go to Edit menu>copy to copy the selection to the clipboard
Open picture A, then go to Edit>paste
Use the move tool to position object from picture B.
In the layers palette you should see picture A as the background layer, and the radio B on a separate layer.

What is the SAFEST SEQUENCE to convert from a Outlook/iPad/iPhone synced with MobileMe to syncing with iCloud (I have 10 years of calendar diary events and 3000 contacts) - I am worried about the data issues that have been posted about iCloud.

What is the SAFEST SEQUENCE to convert from a Outlook/iPad/iPhone synced with MobileMe to syncing with iCloud (I have 10 years of calendar diary events and 3000 contacts) - I am worried about the data issues that have been posted about iCloud.
This has worked fine with MobileMe with only a couple of minor glitches in the past.
Any experience doing this the "right" way?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

I have autorized 5 computers already but all of them have had to be reset and i could not deauthorize them and i want to athourize the one i have now what do i do?

can some one help me i cant authorize my computer since all my others have crashed and not be deautorized

The text below is copied from this kb article,
iTunes Store: About authorization and deauthorization
To deauthorize all computers associated with your Apple ID
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
Click iTunes Store on the left side of iTunes.
If you're not signed in to the store, click the Account button, then enter your account name and password.
Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
In the Account Information window, click Deauthorize All.

Hello, I have been exporting my photos with a watermark. Without changing any settings, half way through my day things changed, and now about 1 out of 7 photos have the watermark after export. Change you helpe me change this back please?

Hello, I have been exporting my photos with a watermark. Without changing any settings, half way through my day things changed, and now about 1 out of 7 photos have the watermark after export. Change you help me change this back please? Has anyone had this issue before?

I'm sorry to learn that you have endured the audio issues outlined in your post for almost 2 years SusanLM1! This is certainly not normal! Let's get to the bottom of this issue, first please confirm your phone model; your mention that you have the iPhone 5 but your post is on the iPhone 5S forum. Also, share the iOS version currently installed on your phone. What is your ZIP code? Does this happen mainly while you make/receive calls from a particular location (home, office, etc)?
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

I have been hearing something about trading in a iphone 4 and getting a iphone 5 for around 150 bucks?, I have been hearing something about trading in a iphone 4 and getting a iphone 5 for around 150 bucks?

I have been hearing something about trading in a iphone 4 and getting a iphone 5 for around 150 bucks?

Not from Apple. No idea who may be offering that.

HI I did not (nor did anyone in my household)purchace this app how can I get a refund? My ipod touch is a 3rd gen.so it does not have a camera. I did buy a camera app one day last week only to find I could not use it. This particular purchace was $1.98.

HI,
I did not (nor did anyone in my household)purchace this app how can I get a refund? My ipod touch is a 3rd gen.so it does not have a camera. I did buy a camera app one day last week only to find I could not use it. This particular purchace was $1.98.

You can try contacting apple customer service http://www.apple.com/contact but usually all app purchases are final and not refundable.

Heartbleed virus/vulnerability-I have been hearing about the "heartbleed vulnerability" and told to change all my passwords. Does this apply to Macs? I thought they could not get viruses and this was one of the reasons I got one.

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