HEEELLP! My ovi suite 3.0 doenst recognize my 5530

What should i do?

Hi zekillengha_69
Could you please follow these steps and check?
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC suite (hopefully) should detect your mobile properly now.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Similar Messages

N97 won't connect after updating OVI Suite to 2.2....

I just update Ovi Suite to 2.2.1.23. After a reboot of windows (vista) Ovi Suite starts, but when I connect my N97 with USB cable, Ovi suite seems not to recognize my phone. The connection with my computer is OK., I can browse my N97.
Even when I try to find a new phone, Ovi suite doesn't see my N97.
Everything worked a hour ago, before upgrading....

I found this:
/t5/Connectivity/N97-Software-update-connection-problem/td-p/669092
After removing all nokia software, I installed the mentioned beta software updater and nokia ovi suite again. ...
and now my N97 is connected again and I can synchronise with ovi suite....
Thanks to Chuck_Q:
04-Sep-2010 08:04 PM
Hi,
I just had huge problems in having my N97 updated. Nor Ovi Suite, nor PC Suite (after complete de-install and re-install as described in a message above), nor having installed Nokia Software Updater seperate was able to do it. Each time it halted stating that it was not able to find my device on the usb-cable while the suite itself was perfectly able to see it.
Still, I managed to have it updated through a beta software updater. I can only hope it will work for you guys too, here's the link:
http://betalabs.nokia.com/blog/2010/06/30/nokia-software-updater-beta-adds-device-application-update...
Good luck to all of you !
P.S.: make sure you attach your device to an USB-port directly on your MB !

My computer/Ovi Suite can't recognize my nokia 523...

Hi, I just got my new nokia 5230 and I am trying to connect it to my computer with a nokia CA-101 cable but the computer can't recognize it, keeps telling me that my phone is a unknown device and 'one of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it'.
I already downloaded Ovi suite and it's the same problem there:
'Nokia Ovi Suite could not recognize your device. Try disconnecting and re-connecting the USB cable.'
Well I've done that again and again, and I selected the 'PC Suite' USB mode on my phone but it's always the same story...
What to do???

The device (phone) side only support "PC Suite" mode, there is no "Ovi Suite" mode.
The phone can connect as Massive Storage or PC Suite mode without any problem. But Ovi Suite does not detect the phone at all.
Ovi Suite version is 2.2.1.23
Phone Software version is 12.2.082
Why?

Ovi Suite/PC Suite does not recognize the connecte...

Error message: "Ovi Suite/PC Suite does not recognize the connected phone.Ovi Suite/Pc Suite cannot read the required information from the phone.Check that the connected phone is supported by Ovi Suite/PC Suite".
You can try this which can solve your problem.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC/Ovi suite (hopefully) should detect your mobile properly now.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

@ Omarbooyaka,
Welcome to the forum! You should use Nokia Suite to update your device to Belle. If still the same, please go to control panel > printer and devices > right click the phone icon > remove the device. Then try to connet again. Also try all the steps provided by magovoru. Could you also report the issue here if connection still does not work.
Hope this helps!
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

Ovi Suite will not recognize N97

I got a N97 last weekend and keep getting the message that Ovi Suite cannot recognize my device. I have spent many hours on the phone with Nokia but uninstalling and reinstalling Ovi Suite is not solving the problem. The USB cable works. I have used it to just copy files from my PC to my N97. I have tried with the security/virus programs on my PC turned off. I have used the Nokia PC Suite cleaner. My OS is XP service pack 3. I am getting really frustrated and am ready to just return the phone and look for a different manufacturer. I read a lot of good reviews about Nokia and heard good comments from people but this is too much. Does anyone have any suggestions? I would really appreciate some help.

This is more likely to be a computer problem/software problem than a problem with your phone. I run W7 and have no problem connecting my N97 to the pc using either mass storage mode or pc suite mode.
You know you have to set your phone in PC suite mode to connect to ovi suite/pc suite? Having both Ovi suite and pc suite on the same computer could be the problem. You should stick with one of them.
Try also to set your phone to automaticly connect in pc suite mode: Menu->settings-> connectivity->usb->Usb connection mode: PC suite.
Then: ASk on connection-> NO.
Try also different usb ports on the computer. You could also open devicemanager on your pc and scan for new devices whilst the phone is connected to it.

Why OVI Suite wrongly recognize my E52 FW version?

Last night I tried to upgrade my E52 FW from 51.018 to 52.003, but failed. After downloading 150MB then Nokia Updater lost connection to my phone 4 tiimes then I gave up.
This morning I got notification from phone's SW Updater that there's FW update for E52, then it downloaded about 1220kB and installed successfully the FW,
When I press *#0000*, device manager display my FW version's 52.003 already.
But when I connect to my PC, OVI Suite still recognize my device FW 051.018 and offer me to upgrade again.
What's happened? What FW I have now?
E50->6120C->E51->E52->Lumia 620 -> Lumia 830
Solved!
Go to Solution.

Somehow at 2nd day, my OVI could recognize the correct version, I don't know why. And 2nd thing I noticed : after I upgraded the FW to 52.003, my GPS stop working until about 12 hours ago. It works perfectly now.
E50->6120C->E51->E52->Lumia 620 -> Lumia 830

Help!!! my ovi suite wont recognize my x3-02

i just bought it 2days ago and when installed ovi suite and inserted my usb cord thru my phone it won't recognize in the software ovi suite, even if i already set my phone automatically to ovi suite not mass storage/ etc
help plssssss!!!!!!

Try one more thing..
Uninstall the Nokia Connectivity Cable drivers thru' Windows Control Panel on your Pc.. Then Re-boot the PC and connect the phone.. Wait for the drivers to get re-installed..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Ovi Suite recognizes my 5800 well, but I can't upd...

Hello,
Recently I've tried to update the firmware on my 5800XM. I connect it to the computer with no problem. both Ovi Suite and PC suite recognize it. But when I'm trying to update the firmware, I get a message: "You're phone is not connected, please connect it to continue"!
What can I do? I can't update via wireless, because the phone won't find the update for some reason.
Help me please
Thanks

hi hativa1 ,
Could you please try this once?
** Take complete backup of your device
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Do restore factory settings of your device. Once it is done switch off & remove the battery and switch on again
7. Connect the device and try to upgrade the firmware
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite will not recognize E72

Dear All,
I have recently installed ovi suite. My computer keeps asking me to install the driver for the "bluetooth peripheral" device (and it can't find the program to install). But that is not the real problem. problem is when i connect my phone to the pc it doesn't recognize it, i've gone through all the help files and done everything, checked the connection was right, disconnected, rebooted both devices and reconnected, and made sure it was on use as Ovi Suite when the option comes in the beginning.
Furthermore, although my computer sees the phone as a Bluetooth device and i can browse and copy files to and fro the phone, the pc suite doesn't recognize the phone via the bluetooth route either.again, i've gone through all the help suggestions.
What could possibly be the problem?
Attachments:
OVI SUITE DISCUSSION SCREENSHOT.jpg ‏123 KB

I also encountered this issue recently..
The methods mentioned above may probably work, but what finally got mine to work (PC Suite and Ovi Suite not recognizing connection type, even when WinXP already recognizes the device and can use the Nokia Phone Browser to browse the cellphone's folders) was the following:
I've posted it in more detail here:
/t5/Connectivity/Can-t-connect-N97-to-PC-via-USB-cable/m-p/716873#M31885
Seems to me that there might be some bug with the Nokia Connecitivity Cable Driver and/or PC Connecitivity Solution which caused the cellphones to not be recognized by PC Suite/Ovi Suite sometimes (it worked the other day, but suddenly doesn't recognize today).
Re-posting the steps I tried and got it to work:
Summary:
0) (the phone/USB cable must not be connected to the PC during this time):
1) Uninstall Nokia Connectivity Cable Driver
2) Uninstall PC Connectivity Solution
3) (reboot if necessary)
4) Install Nokia Connectivity Cable Driver (Nokia_Connectivity_Cable_Driver.MSI)
5) Install PC Connectivity Solution (PCCS.MSI)
6) Now connect your cellphone; wait for the cellphone to be installed properly in Device Manager (may take a while since it installs several devices like "Nokia E72 USB Phone Parent, Nokia E72 USB OBEX, Nokia E72 USB modem, etc). It installed around 8 devices on the E72. Similar for E63.
7) Try running Nokia PC Suite: Connect a phone. It should be able to recognize the "USB cable type of connection" and identify the phone's model.
8) Try running Ovi Suite, which should also identify the USB connection type and the cellphone model.
If you've previously installed Nokia PC Suite (or maybe Ovi Suite?), there seem to be a backup copy of the required installer files residing in C:\Documents and Settings\All Users\Application Data\Installations\{<CLSID-a long string of numbers>}\Packages\CCD\Setup\Nokia_Connectivity_Cable_Driver.MSI and C:\Documents and Settings\All Users\Application Data\Installations\{<CLSID-a long string of numbers>}\Packages\PCCS\Setup\PCCS.MSI .
Hoping this might work for you too.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~
Appreciate clicking the green "Kudos" star button if this message has been helpful for you.

With the new OVI suite recognize phone device as "...

The problem started when I updated the OVI suite a couple of days before. With the new OVI suite my phone device (Nokia C5) is recognized as "s60 Handset" and I don't have access to my internal phone memory, but the SD card contents only!
I tried to reinstall the old version of OVI suite (2.2.1.23) that worked quite nice. I even deleted the Nokia directories and registry values on my computer when I uninstalled the new version and didn't make a difference.
Just don't tell me that the recognition of the phone device as "s60 Handset" with no internal phone memory access is a normal thing. If that's so I must remark that OVI suite made a major backward step.
When I experienced the Nokia OVI suite (2.2.1.23) for the first time I thought that Nokia finally made a difference in software programming.
Now I see that the bad practice of Nokia PC suite is still going on.

The new version of PC suite will work with Windows 7 . As for its compatibility with Nokia 7610, it should work..However trying it is the best way to confirm..because there will not be any harm to the PC or the phone if it doesn't ..
You may also try the Nokia Suite from here ..

Ovi suite doesn't recognize device

Hello, new problem:
I start ovi suite as always.
I connect my cellphone N97 with usb, as always.
New: ovi suitedont recognice my decive!!
Reinstall Ovi..connect..nothing.
Connectivity N97: usb modus.
I realy dont know what to do.
Does anybody recognise the problem and know the solution for it?
Thanks,
Renee.
Holland

Hi,
I donot have any problem with my N97.
I am not sure this will solve your problem but you can try this?
1. Uninstall Nokia Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove
2. Delete the files from here:
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Restart your PC
4. Download and install latest Nokia ovi Suite http://europe.nokia.com/support/download-software/nokia-ovi-suite
5. Restart PC again and try to use NOS
if this does not help then check whether you are using latest phone software or not. you can upgrade your phone software by following bellow mentioned steps...
**** before going for upgrade donot forget to take backup else you might loose your phone data****
1. Download Nokia pc suite and use NSU or Nokia ovisuite (For Windows User only)
2. Try over the Air update (MAC/Windows User)
If your mobile data rates allow, try doing an over the air update. Support varies by phone, variant and software
Go to tools >Utilities> Device manager (location may vary by device)
There should be an updates tab
This functionality may not be available in your device. Contact your service provider for more information
To view or update the current software version of your device or to check the date of a possible previous update, select Menu> Tools> Utilities> Device mngr
To check whether software updates are available select Options> Check for Updates
First off BACK UP YOUR DEVICE! make sure you have a back up of the memory card and also the device memory and make sure that the battery of your device has enough power or connect the chager before starting update. To start the update select access point. The device starts to download the device data.
When the data is downloaded the update description is displayed. Select Accept to accept the download of the update package or cancel to cancel the download. IT may take several minutes and you can use your device during the download but not during installation time.
Server Profile Settings
Menu> tools> utilities> Device Manager
to add a new server profile seleat Options> New server profile.
Contact your service provider for correct settings
Server name- Enter a name for the configuration server
Server Id- Enter the unique ID to identify the configuaration server
Server Password- Enter a password to identify your device to server
Access point- Select the access point to connect to the server
Host Address- Enter the url address of server
Port-Enter the port number of the server
User name & password- Enter your username and password for the server
Allow configuration- To allow receiving configuration settings from this server select yes
Auto Accept all requests-To have your device ask for your confirmation before accepting configuration from this server. Select NO
Network Authentication- Select if network authentication is used. Enter your Network username and Network password to identify your device to the server.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite doesn't recognize my N97's PC Suite sett...

Hi all. Sorry if this is a double post. I tried searching, but didn't find anything.
I've recently tried to transfer music from my PC to my Nokia N97. I did this once before using Ovi Suite with no problems, but now I'm having some serious trouble.
When I plug my phone into a USB port, it asks me the USB mode I want to use, and I select PC Suite, however it then tells me to reconnect my device using PC Suite mode, which I already have done! It doesn't matter how many times I do it, Ovi Suite is adament that my phone is connected in file transfer mode. I've downloaded all the updates, but it hasn't helped.
I can still connect with Bluetooth, but its slow, and if I connect by dragging and dropping (going to My Computer then to my device) then the music doesn't actually show up in my phone.
Can anybody give me some advice on what to do?
Thanks

If you set Ovi Suite to full screen, does your computer not remember that setting? It should make Ovi Suite fit to screen.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Ovi Suite Does Not Recognize Connected N8

I installed Ovi Suite on my XP machine. Connected N8 via USB cable. Computer recognized device and installed hardware. Got the message that hardware was correctly installed.
Opened Ovi Suite and clicked on device icon to connect a new device. Got message that N8 was recognized and that updated connectivity software was being installed. Then message that N8 was connected and that window closed.
On Ovi suite main page, I have a never ending "Connecting" message. If I double click the Nokia SIP VOIP 3.1 file on my desktop, another window opens and tells me that no connected device is detected.
I have tried a reboot of computer, restart of phone, trying a different USB port on the computer, and even re-installing the Ovi Suite software.
The phone shows the USB icon up in the corner, and it does charge.
I don't know if the phone is supposed to ask me if I want to connect to Ovi Suite...it does not ask.
Any ideas?

Unfortunately this does seem to have been reported with OVI Suite 3 when trying to establish connectivity with N8 for the first time; as I had previously done this with older version of OVI Suite it remained after the update fortunately. Pretty sure that it is this particular software version to blame for this issue however.
With reference to USB connectivity, default setting on N8 is "OVI Suite" mode so it should just briefly acknowledge this on device UI when connecting to PC.
Happy to have helped forum with a Support Ratio = 42.5

OVI Suite does not recognize authorized device

Since some weeks, i cannot connect to my 6500 Classic. The pairing seems to work, Windows and the mobile both report that they are paired ( i can see a device called Nokia 6500c in Windows, and the mobile sees my laptop as paired) but OVI suite tells me that the authorization failed.
My environement:
Lenovo Laptop W500
Driver: Broadcom 6.3.0.6700
Windows 7 Professional 64 bit
latest OVI Suite 2.2.1.23
What is going on ?
P.S. the probelm started in PC Suite, i just upgraded to OVI suite, but no change.

Unfortunately this does seem to have been reported with OVI Suite 3 when trying to establish connectivity with N8 for the first time; as I had previously done this with older version of OVI Suite it remained after the update fortunately. Pretty sure that it is this particular software version to blame for this issue however.
With reference to USB connectivity, default setting on N8 is "OVI Suite" mode so it should just briefly acknowledge this on device UI when connecting to PC.
Happy to have helped forum with a Support Ratio = 42.5

Nokia Ovi suite cant recognize new software for my...

Hi.
I install Nokia Ovi Suite. It works excrelent. But software update dont see updates. On nokia site wrote that latest version is 08.63, but on my phone is 7.20, and ovi suite tell that is no mew version of softvare for my phone. How to update software.
Nemawa

Availability of update depends on Region / Product Code.. Also if the phone is Network locked, then the update will be possible only after an approval from the Operator...Hence the update may not be available for your phone yet...
...You may also try thru' Nokia Software Updater...sometimes if one (OVI Suite) doesn't show... the other (NSU) shows.. and vice versa...
..Download the NSU from..
http://www.nokia.co.in/support/download-software/device-software-update
..or if you are OK with Beta version.. from..
http://betalabs.nokia.com/apps/nokia-software-updater

HEEELLP! My ovi suite 3.0 doenst recognize my 5530

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