Hel with iPOD please, iPOD support manuals no help for me.

I have had my iPODs for about five months now. They are the spin wheel 40GB iPODs. I must have places a corrupt song on them because they quit working. One iPOD I thought I fixed my restoring and updating but it gives me a Folder with and Exclamation point and the www.apple.com/support/ipod webstite. My second iPOD will not connect with my computer. If gives me the large battery sign, but will not charge. When turned on it gives me the same Folder and website. Someone help me... restoring doesn't effect it. I have the latest version on iTunes and the lateset iPOD updater!! HELP!!:-(

There are a number of articles I think can be relevent to this problem...let's see if any of these work.
if i right click on it my computer freezes.
This could be similar to the fact that your computer does not recognise your iPod:
http://docs.info.apple.com/article.html?artnum=61711
If that article doesn't help:
1. Try switching your USB port. It may be in a malfunctioning port/a slow port.
2. Try uninstalling everything (your music will stay intact); your iTunes and your iPod. Then install your iTunes first, then the iPod Updater firmware. If you get an error message doing so, please report it to me and I will see what I can get from it...if you can't download it, try disabling your antiV because that has problems with downloads sometimes...all this depends on if/how you do this.
Is your iPod already in disk mode? You can probably get it to switch out of disk mode if it is and iTunes can get into it.
Post back and I will see what I can do to help
rjl

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