Helix + Onenote Rear Camera only produces still

One of the great features of onenote is recording audio/video while taking notes.
On the Helix, this works as expected with the front camera and just audio. However, when switched to the rear camera it looks like it is recording, but in fact there is only one still there.
(It is an improved with windows 8.1 though. In Windows 8 OneNote did not even detect the rear camera).
Has anyone a clue why this is not working?
Interesting detail: If i try to record a video in the standard camera app, I get the error message that something went wrong ....
Thanks,
Ruud

Hi MLucas22,
Thanks for using Apple Support Communities. I would recommend this article for troubleshooting your touchscreen:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
For the camera issues, this article may help:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Cheers,
- Ari

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Since updating my phone to the new iOS 7 latest update my rear camera only shows a black screen and my touch no longer works?

does anyone know how to fix this? I've tried the restarting my phone and closing down the camera app but it still doesn't work

Hi MLucas22,
Thanks for using Apple Support Communities. I would recommend this article for troubleshooting your touchscreen:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
For the camera issues, this article may help:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Cheers,
- Ari

Video playback on external monitor only producing still frame

I am trying to use a HD TV as a playback device as managed to get it to work, however it has now stopped working and only produces a still frame. When I hit play it will play fine in the timeline but display only a still frame on the second monitor. I have made sure that the settings under video playback are set to full screen and that mirroring is turned off.
Even when I play back on Main the image on the main monitor only displays a still frame until the second monitor is unplugged.
Am I missing something?

How is the TV connected?
If via firewire and an analog/DV converter, are you feeding the HDTV something other than a DV signal? If so, it won't work.
x

Helix rear camera very slow

I have the thinkpad helix for two months. The front facing camera works fine, but rear facing camera is very slow: focus slow, and if move the camera a little, picture refreshes very very slow.
I thought this was the problem of driver, so I updated to the latest driver yesterday. However, the problem is still there.
This makes the camera useless.
Do you also have this problem? Is this a hardware or software problem? How to fix this? Thanks!
Solved!
Go to Solution.

excactly the same to me. rear camera (if I use the 4:3-5M: Camera-Option instead of 16:9 2,1 M-Camera) it's so slow, you can't work. 16:9 is slow enough.
I think very interesting: if you start the app "skitch" and use the camera -> it works very fast ...
with the "normal" camera app or onenote-app it works very very slow.
I don't understand the circumstanding ...
some weeks ago there was an update from micrsoft -> another driver was installed and the speed was pretty good, but there was an issue, you couldn't do a foto ...
I didn't find a newer driver for the camera - it's the driver form microsoft 2006 usb-verbundgerät - the newer driver from lenovo only replace the driver for the front camera but not for the rear camera - look at https://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/helix-rear-camera-driverinstallation-f...
kind regards
Dieter

[ Helix ] Rear camera picture malformed, but video is fine. Software or hardware problem?

Hi, it's is my first post here, so welcome everyone
I've just purchased Helix 3702-3LO (i7, 8GB, 128GB, Win8Pro 64bits upgraded to 8.1) and today found some problem. Pictures taken by rear camera are malformed. The picture looks like:
https://drive.google.com/file/d/0B5MpmFU1Jqq8Ym5ucGt6WDhUQXM/edit?usp=sharing
But at the same time video taken by the camera is perfect. So how do you think, is it software or hardware problem?
I've already tried refresh drivers, update what was possible to update, but still no imrovement, I still want avoid sending the computer to the service. It looks like some part of the image (bottom) is paste in the middle. Looks like codecs problem???
But now I'm not sure if it is only software problem or may be some how hardware (video is recorded is fine).
Thank you.
Moderator note; embedded picture >100K removed About Posting Pictures In The Forums
Solved!
Go to Solution.

Thank you kroe, you were absolutely right!
I rolled back the driver and it's fixed now, I should think about this in first place! :-)
"Device manager" > "Imaging devices" > "AIT Webcam" > Right Mouse Button Menu > "Properties" > Tab "Driver" > "Roll back driver" > OK
and now I have, like you wrote, "Integrated Rear Camera" instead of "AIT Webcam"
And the photos are perfect now :-) Thx again.
So.. problem SOLVED! Thx

Helix rear camera update doesn't work correctly

The update gfc214ww.txt for the helix camera has only a correct update for the front camera - the update for the rear camera doesn't work.
There isn't any inf-file for the 5M-rear-camera.
After the update the version 1.0.0.78 should appear in the devicemanager, but it's the old driver from 2006 from microsoft.
I think there is something missing in the installationfile:
.../CAMERA/5M_Drv
With the old driver the rear camera is very slow, like a old webcam, which show's the pictures through internet - especially it's very slow, if you change resolution to 5M.
Is there any solution?
Kind regard
Dieter

In Windows go to the control panel/system/device manager & select each of the affected devices (one at a time) and use the 'rollback to previous driver' option.

Helix rear camera stripes

Rear camera is putting a stripe in pictures.
Works fine for video, preview of still photos perfect.Take the picture and as the photos "swooshes" to the left, you see that the saved image has a stripe about a third of the way up. For some reason, the saved image is copying the bottom 5% or so of the image, and "pasting" that slightly offset into the bottom third of the photo.
Taking a PrtSc copies a perfct image into the clipboard, (includes camera icons).
Changing image aspect, disablig Camera Plus does nothing.
At least three other people posted on a Microsoft page about this, seems to have arrived with 8.1 upgrade.
Tried uninstalling and reinstalling both drivers, no joy?
Solved!
Go to Solution.

Never mind. Solved here:
http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/Helix-Rear-camera-picture-malformed-but...
Apparently I should have used the term "malformed" instead of "stripes" when searching.

Yesterday I was able to take photos but around 9pm last night my rear camera stop working. I have reseted my phone and have also restored it and the camera still is not working. Also I have deleted all apps that can have access to the camera.

Yesterday I was able to take photos but around 9pm last night my rear camera stop working. I have reseted my phone and have also restored it and the camera still is not working. Also I have deleted all apps that can have access to the camera and i have updated the new IOS.What else should I do ? Is this a hardware problem?

Looks like a hardware issue that will have to be taken to a store

Xperia Z2 with Google Camera Photosphere only produces Crap Pics Help or suggestions needed.

Hi,
I have the same problems with my Sony Xperia Z2
I hope somebody has found a solution for this.
I really like the phone and it would be a pity to have to sell it again because i use Photosphere a lot.
Actually, I was completely satisfied with the Experia Z2.
The camera also superb! Close-Up DSLR quality.
But the main reason for the purchase was the possibility to use Google Photospere for private and professional use.
Unfortunately, I have now found that my Xperia Z2 in conjunction with Google photosphere only produces images that are really not worth to be published .Errors and blurry spots and areas in ANY! Image.
I must say that I already tried all possible settings and resolutions .I have downloaded the latest version of Google camera and on the Z2 runs Android 4.4.4
I do not mean the normal error or is not appropriate Stiching but quite massive focus error.
For comparison, I previously had a Note 3 with an 8 MP camera.
The Note 3 I sold again only because of bad connection quality.
But the Note 3 has perfect spherical panoramas generated without the error occurring in the Xperia Z2.
So the app is not the problem.
My guess is that the Z2 camera focuses just completely wrong when creating some of the images.
And Google photosphere can of course also generated solely those blurred images with.
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If someone has had similar experiences or if someone has a solution for this I would be very grateful.
I have here some excerpts panorama link so that you can see what I mean.
This blurring spots and areas are common to all views and in a wide variety of lighting situations and settings.
https://farm9.staticflickr.com/8604/16041710974_36b8a93de0_k.jpg
https://farm9.staticflickr.com/8665/16664018385_7ebca55276_o.jpg
https://farm9.staticflickr.com/8562/16041714734_0230a1288e_k.jpg
https://farm9.staticflickr.com/8613/16041716784_b954d11ada_h.jpg
And here to compare a Panorama from my previous Note 3 with exactly the same App (not edited )
https://www.360cities.net/image/snow-in-hasenheide-29-12-2014-wissmannstrasse
If i sent the phone to the repair service most likely they'll tell me they are not responsible for any non Sony Apps behaviour.
But actually no other Z2 user i talked to so far had this problem.
Greetings from Berlin
Martin

But photosphere its available for other Phones, not just Xperias.
Here is something you could try
repair your phone with PCC and then Do NOT install any app just photosphere and try again.
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Hello Sarahd200037,
Thanks for using Apple Support Communities.
To troubleshoot the microphone on your iPhone please follow the steps in the article linked to below.
iPhone: Microphone issues
Take care,
Alex H.

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Welcome to the user to User Technical Support Forum provided by Apple
Try This...
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Helix + Onenote Rear Camera only produces still

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