Helix rear camera flash missing after four being sent out

How do I get in contact with someone that can get something done correctly at Lenovo? Starting 11/24/13 we ordered a Helix Ultrabook for our company and a very pricey tablet at that. Lenovo had no problems taking our money but now after four failed attempts they still have not sent us the correct tablet. We have called and had their tech guy verify that we ordered the correct one and that it was an internal problem at Lenovo and they would get it corrected. They even refunded a around 150.00 dollars to make up for it and was going to get the correct one right out to us. That was number three that was also wrong. So we called up there and told them it was wrong again and they said they are going to get it right this time being this first invoice that we paid had the correct info on it they said it was a manufacturing issue on their end and would get back with us in 48 hours for some kind of payment for our time and to make amends. All of that being an internal problem and none of my concern I just need the product that I ordered and paid for. A company as big as they are and can't even get one order correct after four tries. One would think that someone would walk the assembly line and sign off that it is made and shipped to the specs on the invoice. 
PLEASE SEND ME A HELIX WITH THE FLASH THAT IS ON THE SPEC AND IF YOU GOOGLE THE HELIX AND LOOK AT IMAGES IT WILL SHOW THEM WITH ONE.
Here is the last email I got from them and never heard anything else till another incorrect tablet was delivered.
In regards to your order, another replacement order has been created. It is order #4220484752
Please allow 48 hours to receive an update from Marielys Lee.
Thank you for choosing Lenovo.
Best regards,
Customer Service Agent
Lenovo North America
personal informations removed

First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.
If this does not help, set it up as new device, explained here:
How to erase your iOS device and then set it up as a new device or restore it from backups
If still no luck, get it checked by visiting an Authorized Apple Service Provider or contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support

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