Helix rear camera very slow

I have the thinkpad helix for two months. The front facing camera works fine, but rear facing camera is very slow: focus slow, and if move the camera a little, picture refreshes very very slow.
I thought this was the problem of driver, so I updated to the latest driver yesterday. However, the problem is still there.
This makes the camera useless.
Do you also have this problem? Is this a hardware or software problem? How to fix this? Thanks!
Solved!
Go to Solution.

excactly the same to me. rear camera (if I use the 4:3-5M: Camera-Option instead of 16:9 2,1 M-Camera) it's so slow, you can't work. 16:9 is slow enough.
I think very interesting: if you start the app "skitch" and use the camera -> it works very fast ...
with the "normal" camera app or onenote-app it works very very slow.
I don't understand the circumstanding ...
some weeks ago there was an update from micrsoft -> another driver was installed and the speed was pretty good, but there was an issue, you couldn't do a foto ...
I didn't find a newer driver for the camera - it's the driver form microsoft 2006 usb-verbundgerät - the newer driver from lenovo only replace the driver for the front camera but not for the rear camera - look at https://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/helix-rear-camera-driverinstallation-f...
kind regards
Dieter

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Helix rear camera stripes

Rear camera is putting a stripe in pictures.
Works fine for video, preview of still photos perfect.Take the picture and as the photos "swooshes" to the left, you see that the saved image has a stripe about a third of the way up. For some reason, the saved image is copying the bottom 5% or so of the image, and "pasting" that slightly offset into the bottom third of the photo.
Taking a PrtSc copies a perfct image into the clipboard, (includes camera icons).
Changing image aspect, disablig Camera Plus does nothing.
At least three other people posted on a Microsoft page about this, seems to have arrived with 8.1 upgrade.
Tried uninstalling and reinstalling both drivers, no joy?
Solved!
Go to Solution.

Never mind. Solved here:
http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/Helix-Rear-camera-picture-malformed-but...
Apparently I should have used the term "malformed" instead of "stripes" when searching.

Helix rear camera update doesn't work correctly

The update gfc214ww.txt for the helix camera has only a correct update for the front camera - the update for the rear camera doesn't work.
There isn't any inf-file for the 5M-rear-camera.
After the update the version 1.0.0.78 should appear in the devicemanager, but it's the old driver from 2006 from microsoft.
I think there is something missing in the installationfile:
.../CAMERA/5M_Drv
With the old driver the rear camera is very slow, like a old webcam, which show's the pictures through internet - especially it's very slow, if you change resolution to 5M.
Is there any solution?
Kind regard
Dieter

In Windows go to the control panel/system/device manager & select each of the affected devices (one at a time) and use the 'rollback to previous driver' option.

[ Helix ] Rear camera picture malformed, but video is fine. Software or hardware problem?

Hi, it's is my first post here, so welcome everyone
I've just purchased Helix 3702-3LO (i7, 8GB, 128GB, Win8Pro 64bits upgraded to 8.1) and today found some problem. Pictures taken by rear camera are malformed. The picture looks like:
https://drive.google.com/file/d/0B5MpmFU1Jqq8Ym5ucGt6WDhUQXM/edit?usp=sharing
But at the same time video taken by the camera is perfect. So how do you think, is it software or hardware problem?
I've already tried refresh drivers, update what was possible to update, but still no imrovement, I still want avoid sending the computer to the service. It looks like some part of the image (bottom) is paste in the middle. Looks like codecs problem???
But now I'm not sure if it is only software problem or may be some how hardware (video is recorded is fine).
Thank you.
Moderator note; embedded picture >100K removed About Posting Pictures In The Forums
Solved!
Go to Solution.

Thank you kroe, you were absolutely right!
I rolled back the driver and it's fixed now, I should think about this in first place! :-)
"Device manager" > "Imaging devices" > "AIT Webcam" > Right Mouse Button Menu > "Properties" > Tab "Driver" > "Roll back driver" > OK
and now I have, like you wrote, "Integrated Rear Camera" instead of "AIT Webcam"
And the photos are perfect now :-) Thx again.
So.. problem SOLVED! Thx

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How do I get in contact with someone that can get something done correctly at Lenovo? Starting 11/24/13 we ordered a Helix Ultrabook for our company and a very pricey tablet at that. Lenovo had no problems taking our money but now after four failed attempts they still have not sent us the correct tablet. We have called and had their tech guy verify that we ordered the correct one and that it was an internal problem at Lenovo and they would get it corrected. They even refunded a around 150.00 dollars to make up for it and was going to get the correct one right out to us. That was number three that was also wrong. So we called up there and told them it was wrong again and they said they are going to get it right this time being this first invoice that we paid had the correct info on it they said it was a manufacturing issue on their end and would get back with us in 48 hours for some kind of payment for our time and to make amends. All of that being an internal problem and none of my concern I just need the product that I ordered and paid for. A company as big as they are and can't even get one order correct after four tries. One would think that someone would walk the assembly line and sign off that it is made and shipped to the specs on the invoice.
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