Hello am dominic and i want a help from you guys out there i hope you will be able to help me out...i have an i phone which i bought from a friend but it has this i cloud account i wanna know if you can help me wipe it so i can usse it..thanks

hello am dominic and i want a help from you guys out there i hope you will be able to help me out...i have an i phone which i bought from a friend but it has this i cloud account i wanna know if you can help me wipe it so i can usse it..thanks

Only your friend can unlock it, either by giving you his Apple ID and password, or by removing it from his list of devices - please see:
http://support.apple.com/kb/TS4515
There is no way at all it can be unlocked without his doing this.

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Hi there - I have an iPhone 4s which I bought from the apple store here in the UK. I am going to South Africa at the end of the year and I want to use a SA sim card - do I need it unlocked?

Hi there - I have an iPhone 4s which I bought from the apple store here in the UK. I am going to South Africa at the end of the year and I want to use a SA sim card - do I need it unlocked?

Hi,
As far as I know, all the iPhones bought online or in the Apple Store ar unlocked.
Only carriers (e.g. T-mobile, Vodafone, O2) are able to lock a phone, Apple won't do that (afaik).
This would mean that you shouldn't need to unlock your iPhone.
Kind regards,
Hugo

I bought the song say something and it tried to download and it's in my library and I can play it but it has that little cloud thing beside it and when I tap it, it says that the done can't be downloaded at this time. How can I get it to download?

I bought the song say something and it tried to download and it's in my library and I can play it but it has that little cloud thing beside it and when I tap it, it says that the done can't be downloaded at this time. How can I get it to download? It's been like this for a couple weeks.

You can download it on your computer at no extra charge and then sync it to your ipod

I have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page?? please help :-(

i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(

That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa

I have a Powerbook G4, from a friend but he has lost the disc,s in a house move, I have all Apps except Iphoto, and cannot transfer my photo's, what can I do. Running 10.5.8 George.C

I have a Powerbook G4, from a friend but he has lost the disc,s in a house move, I have all Apps except Iphoto, and cannot transfer my photo's, what can I do. Running 10.5.8 Prachal

By all means get iLife but just for the record you don't HAVE to use Apple's photo application;
there are many more around, quite a lot of them free.
This http://download.cnet.com/mac/digital-photo-software/?tag=rb_content;main
is a good site to look through for candidates - some will be free some shareware and some paid for.
Alternatively Kodak provides free photo software - navigate through this site to what's right for you:
http://www.kodak.co.uk/ek/GB/en/Home_Main/Kodak_Store/Software.htm
I think its probably this one:
http://support.en.kodak.co.uk/app/answers/detail/a_id/16434/selected/true
Edit :Just remembered another site for you to explore:
http://www.macupdate.com/
Put "photo" in the search box.....

I have just bought a MacBook Air OS X,10,7.2 from a friend but she has forgotten her password. any clues how to reset the password, please help

I have just bought a MacBook Air OS X,10,7.2 from a friend but she has forgotten her password. any clues how to reset the password, please help. I can't personalise my MacBook until I reset it.

http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

How do i reset an i phone i have brought that has an i cloud account .. I do not know the previous owner and have no way of contacting them

Can anyone help I brought an i phone 4 for my grandson , for as suprise , however when i opened the phone i found it has an i cloud account blocking it . i do not know who this person is or how or where to contact them and therfore the phone is useless ,unless i can unlock remove the account how can tyhis be done please .

You have encountered Activation Lock which cannot be bypassed without the proper credentials.
If you bought the device new take it back as it is not a new device. If you bought the device used from a store take it back to the store as you cannot use the device. If you bought the device from an individual you probably got scammed and have purchased a stolen device in which case your device is worthless and cannot be used. Not good news I am afraid.

Can someone please tell me how I am supposed to sign in to my iCloud account. It tells me it recognises my Apple account but it isn't my cloud account. Please keep answers simple as I've looked at other responses and they completely lose me.

Can someone please tell me how I am supposed to sign in to my iCloud account. It tells me it recognises my Apple account but it isn't my cloud account. Please keep answers simple as I've looked at other responses and they completely lose me.
I have a laptop with Windows 7
Thanks

Peter Stokes 100 wrote:
Simple I was led to believe I could store stuff in iCloud without the need for a Mac thereby making space on my laptop. You live and learn.
You can, iPhones/iPads and Macs work, as do PC's once there is an open account.
This is typical Apple to be honest. The only reason I use iTunes is for my iPod. Perhaps I need to find another mp3 player.
You do not need iCloud for iTunes, I am sorry that you misunderstand but iCloud and iTunes do not require each other.
I'm certainly not paying the inflated prices that Apple charge for their laptops that are quite frankly no better than my Dell.
I've had Dells, they are worth what you pay, no more.

Do I have to unlock iPad 2 which I bought from Uk and I want to use it in Sri Lanka. Please help.

Do I have to unlock iPad 2 which I bought from Uk and I want to use it in Sri Lanka. Please help.

Depends where you purchased it. If it was directly from a cell provider at a subsidized price, it may be locked. Orange in the UK does this.

TS1398 I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?

I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?

you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.

My IMessage says my sign in is incorrect, but then I go to the App Store sign out and sign back in and it works perfectly fine. I really need IMessage because I have a flip Phone which is so hard to text on so I like to use IMessage. Somebody please help

My IMessage says my sign in is incorrect, but then I go to the App Store sign out and sign back in and it works perfectly fine. I really need IMessage because I have a flip Phone which is so hard to text on so I like to use IMessage. Somebody please help me;(

Try:
iOS: Troubleshooting FaceTime and iMessage activation

I downloaded Mac OS X and I am having problems installing it: I get messages saying that it is was corrupted during downloading. I have tried re-downloading (which Appstore tells me is free) but everytime I get the same message. Help

I downloaded Mac OS X and I am having problems installing it: I get messages saying that it is was corrupted during downloading. I have tried re-downloading (which Appstore tells me is free) but everytime I get the same message. Help

Are you using dial-up, cable, or DSL? Do you have a slow or fast connection? The former is likely to make it difficult to get a reliable download of a 4 GB file.

Why has my monitor suddenly begun to have a moiré pattern all over – it is even showing up on my icons on the dock? It appears to be very thin bright green vertical lines. I have a 2008 iMac which is running 10.6.8. What does this mean?

Why has my monitor suddenly begun to have a moiré pattern all over – it is even showing up on my icons on the dock? It appears to be very thin bright green vertical lines. I have a 2007 iMac which is running 10.6.8. What does this mean? I've attached some screen shots below.
Also experiencing some funky issues with my wireless keyboard. With new batteries, it will just stop functioning. Certain keys intermittently won't work. Also the fans go on as soon as I turn the computer on - some times they stay on and sometimes they don't. Ever since upgrading the operating system - I've been having many issues with this iMac. Not happy. Any answers out there?

Thanks for your reply LexSchellings, There is no disc in the drive and I went through the suggestions you put forward on the phone with Apple support without any luck. I can put a disc in but it pops straight back out again without registering on finder.
The idea of using an external drive was to enable me to avoid the cost and loss of productivity whilst machine in repair... if I have to take it in to get the old drive removed than I might as well have a new internal drive put in, although I do worry about the reliability of these apple drives given my experience with this one coupled with my limited online research ... on line forums seem to be full of people with the same problem (although perhaps searching such forums is bound to make it seem a common problem as users with perfectly working machines are less likely to post (?)) Your reply suggests that no external drive will work whilst the existing drive is in place.
As a postscript: I do realise that this is a user forum ...my secondary question was asking if anyone knows how to put forward a case/complaint to Apple... I can't find a link on the support page that would enable me to do so and I was wondering if anyone on this user forum had any ideas/experience..

I have an I phone 4 that I use in Singapore, but would like to use it in the US while on holiday. How do I cahnge out the sim card, and is there anything else that I need to do.

I have an I phone 4 that I use in Singapore, but would like to use it in the US while on holiday. How do I change out the sim card, and is there anything else that I need to do?

Ignore the other post (the one from Brendan), he has no idea what he is talking about.
Read your manual (you have a bookmark to it in Safari on your iPhone or put iBooks on your iPhone and download the manual from the iBookStore) and it will show you how to remove the microSIM from your iPhone. AT&T is not tourist friendly and does not offer a pay as you go plan for visitors with an iPhone. If you are going to be here for a short time you can probably buy a pay as you go microSIM and use it before AT&T notices, if it is going to be for a long time that won't work.
There is a 3rd party company that will sell you a microSIM that will work with AT&T but they are pretty pricey.
Finally, you can get a pay as you go microSIM from T-Mobile to work with your iPhone but you will only have EDGE data speeds.
Message was edited by: deggie

When I launch the app store, I get "minecraft." It will not allow me to return to the "featured" menu. I've tried rebooting / killing the app, but nothing has worked. Any insight?

When I launch the app store, I get "minecraft." It will not allow me to return to the "featured" menu. I've tried rebooting / killing the app, but nothing has worked. Any insight?

I have also tried the fixes offered in this forum such as using the "Other" mail in setting up the gmail accounts, and not using the dedicated gmail setting. I also went to google and signed in and enable the additional devices. I had the same problems with the original account I set up for gmail, but it corrected when i went to using the "Other" instead of the Gmail button. I was able to set up the new gmail accounts on my iphone without problem and on my husband's ipad1 for his gmail account. Just the ipad 2 is giving me problems. Again, thanks for any suggestions.

Hello am dominic and i want a help from you guys out there i hope you will be able to help me out...i have an i phone which i bought from a friend but it has this i cloud account i wanna know if you can help me wipe it so i can usse it..thanks

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