Hello dps team, A few weeks ago we renewed our dps licence. Now we want to release our newest issue but we can't. Following error message appears "At the attempt to release the folio creates an error. The process could not be started. Please try again la

Hello dps team,
A few weeks ago we renewed our dps licence. Now we want to release our newest issue but we can't. Following error message appears "At the attempt to release the folio creates an error. The process could not be started. Please try again later."
Is there a problem with our dps version or any maintenance work at the servers from Adobe?
Best,
Oliver

Hi Oliver,
Please login to your DPS dashboard and contact support by clicking "Contact support" at the bottom left
Thanks
Lohrii

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Leonnears
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Payment processing is temporarily unavailable. Please try again later.

Payment processing is temporarily unavailable. Please try again later.
whats hapen?

Hi all, received a reply from apple....still not working though
Hello Kate,
Greetings! My name is Raphael, an Advisor of the iTunes Store Customer Support and I'll be glad to assist you today. I'm sorry to hear you encountered an error updating your billing information.
The error may have been caused by a temporary issue with the iTunes Store that should be resolved now. Please check the iTunes Store again. All features should be working well.
Please try another connection that is faster than your current connection. If this is not possible, please continue to attempt to update your information.
Please know it is advisable to update your billing information using a computer rather than an iOS device. If you want steps on how to update your information using a computer, please let me know and I'll be happy to provide the instructions.
I hope that this information is helpful.
Sincerely,
Raphael

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1) Make sure you are using the latest version of iTunes. It can be downloaded free of charge at the Apple website: http://www.apple.com/itunes/download
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Hello dps team, A few weeks ago we renewed our dps licence. Now we want to release our newest issue but we can't. Following error message appears "At the attempt to release the folio creates an error. The process could not be started. Please try again la

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