Hello everyone, my App Store can't open when enter password only show Status Code_error
please help
As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/
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Similar Messages
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my app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?
I am having the exact same problem. MacForums has been helping me, and I called Apple. After trying everyone's suggestions, and Apple's, no success.
My App Store app still says "incomplete or damaged." There is even a circle with a line through it on the icon. Apple said reinstall my Snow Leopard upgrade disc (not my original Leopard disc) and then run the Combo Update (like your suggestion). Did not work. I also updated the software from "Software Update". Rebooted.
I think this started after I replaced my hard drive with a SSD and moved the hard drive to where the DVD was. I wonder if the person above who had the same problem also installed a SSD?
Anyway, anymore ideas? Even Apple is stumped.
(In answer to the other post above, my Quicktime works fine.)
Message was edited by: mrivmriv
Just did some more reading. I was going by the icon in the dock. When I checked in Finder, there it was, fixed and brand new!! Thanks, anyway.
Message was edited by: mrivmriv -
Why apps store can't open for featured, top chart,explore and search
why apps store can't open for featured, top chart, explore, search? I can't to search anything that I want to download. please help me
Hi nurrafiqah,
After reviewing your post, I have located an article that can help with Mac App Store issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Mac App Store: Solve problems
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D -
My app store won't open, when i click on the app store it just continues buffering please help me
My app store won't open, when i click on the app store it just continues buffering please help me
Hello moirafromvirginia water,
The article linked below details a number of troubleshooting steps that can help restore your Mac's connection to the iTunes and App Stores.
Can't connect to the iTunes Store
https://support.apple.com/en-us/HT201400
Regards,
Allen -
Problem with pc setting and app store can't open
Hello,
My name is fadi I am a student in mic , I download windows 8.1 enterprise build 9600 and I can't activate it,
All apps related to windows is bugged , Windows pc setting ,App store ,Game's ..
I try to fix this bug in many solution's , But problem isn't fixed .
Mic gave me a key to try it , But I can't activate it .
Thank you.That appears to be a beta version which is long over and out of support. General questions for Windows 8.1 can be asked over here.
http://answers.microsoft.com/en-us/windows/forum/windows8_1?tab=Threads
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. -
My app store can't opened on mac os x 10.9
when i try to open app store it said "-1715". what it means? any solution?
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper
If nothing above helped, restore OS X.
Startup your Mac while holding down the Command + R keys.
From there you should be able to access the built in utilities in OS X Recovery to restore OS X.
That will also reinstall the Mac App Store for you. -
When i click on my app store is says Cannot connect to itunes store. I even checked my internet. Please help.
Ahhh, I get that every day
Quit App Store, paste following in terminal & hit return
rm -r ~/Library/Caches/com.apple.appstore
rm -r ~/Library/Caches/com.apple.storeagent
rm ~/Library/Preferences/com.apple.appstore.plist
rm ~/Library/Preferences/com.apple.storeagent.plist
rm ~/Library/Cookies/com.apple.appstore.plist
rm -rf ~/Library/Preferences/com.apple.appstore.plist
rm -rf ~/Library/Preferences/com.apple.storeagent.plist
rm -rf ~/Library/Preferences/ByHost/* -
I have been trying in vain to get purchase details on my iPad. I click on the iTunes button, but it only shows the names of the songs, I click on the App Store icon and it shows apps, but none of these match the charge, there is no email regarding purchases. What is the point of having reference numbers when they don't allow you to use them to reference??
You can only view the full purchase history on your computer's iTunes : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
On your iPad you can view a cut-down version (and optionally contact support if you have a problem with a purchase) via this page : http://reportaproblem.apple.com -
Hello everyone I have a question I use my Apple ID for iMessage but I want to know if I can use my friends Apple ID just for the App Store, can I do that ????
First on a computer try editing your ID to change the payment method to None.
How do I change my Apple ID Name or personal information?
You can change your Apple ID Name at My Apple ID. Click on Manage your Apple ID and sign in with your Apple ID name and password. Click Edit and enter the new information, then click Save Changes. Changes take effect immediately. You can also use My Apple ID to change your personal information, such as your mailing address or email address. See Changing the name you use for your Apple ID if you'd like more information.
If problems see:
Why can’t I select None when I edit my payment information?
Last:
Create a NEW account using these instructions. You have to use an email address not used with Apple before.
Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
App Store won't open, error message "App Store can not be opened because of a problem". I haven't been able to update anything for a week or so. I have used Disk Utility, Drive Genius, deleting the .plist, all to no avail. My Mac Mail hasn't worked since the upgrade to Mavericks. Mavericks can't see my LaCie Cloudbox. Can any of these be solved by me?
I have the same error "XXXX App cannot be opened because of a problem". And I also cannot open iTunes and get the error "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes."
Only Apple apps seem to be at issue here...
Repairing Permissions did not fix this.
I noticed this after the last Software update. Is there no fix other than re-installing?
Not happy that an Apple software update killed all my apps... -
My safari and my app store don't open in yosemite. Can you help me?
my safari and my app store don't open in yosemite. Can you help me?...
You probably ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below. If you use any iWork applications, you may need to delete them and redownload them from the App Store.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
Why won't my apps show on my main screens? The only way I can access them is by going back to the App Store and clicking open.
So there are no apps at all on your home screens? Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. If you don't see anything after that, take a look at all of your home screens and folders to see if something is hidden. It that doesn't work, you can go to Settings>General>Reset>Reset Home Screen Layout.
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any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help
Hi,
Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
http://support.apple.com/kb/DL1349
Restart your Mac and try the MAS again.
You can download apps directly from the MAS once you have it running.
Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
Carolyn -
I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu and I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Using 10.6.7 and up-to-date on all software. Any suggestions?
Could be a third party app preventing you from being able to login.
Mac App Store: Sign in sheet does not appear, or does not accept typed text
If it's not a third party issue, follow the instructions here.
Quit the MAS if it's open.
Open a Finder window. Select your Home folder in the Sidebar on the left then open the Library folder then the Caches folder.
Move the com.apple.appstore and the com.apple.storeagent files from the Caches folder to the Trash
From the same Library folder open the Preferences folder.
Move these files Preferences folder to the Trash: com.apple.appstore.plist and com.apple.storeagent.plist
Same Library folder open the Cookies folder. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the MAS. -
My App Store will not open nor will the search
Are you sure you have an internet connection?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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