Hello ..Forgot your answer to the secret question and did not receive an email message

Hello ..Forgot your answer to the secret question and did not receive an email message

As we don't know your location, call Apple from your National help number per the link below and ask them for help from the security people.   Contact Apple support
It would also help if you could find a moment to fill in your profile so that we are better equipped to answer your questions.

Similar Messages

  • Forgot your answers to the secret questions

    Forgot your answers to the secret questions

    If you have a verified rescue email attached to the apple id then follow the article below to get an email to reset the security questions:
    http://support.apple.com/kb/HT5312
    If you don't have a rescue email or you don't receive the email then you will need to contact AppleCare for assistance. Follow the article below to find the number in your country:
    http://support.apple.com/kb/HE57

  • HT5312 I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

    I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • Hello, I am forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    Hello,
    I am forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (92787)

  • HT5312 forgot to answer to the secret questions on your account

    forgot to answer to the secret questions on your account

    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • Forgot to answer to the secret questions on your account

    iam forgot to answer to the secret questions on my account

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 you forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    you forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102346)

  • You forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    you forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103926)

  • HT5312 ou forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain

    you forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104560)

  • HT5312 you forgot to answer to the secret questions on your account

    you forgot to answer to the secret questions on your account

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT201303 i,m forgot to answer to the secret questions on your account

    i,m forgot to answer to the secret questions on your account
    send answer and questions in my Email
    [email protected]

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • You forgot to answer to the secret questions on your account

    you forgot to answer to the secret questions on your account

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (87926)

  • HT201303 you forgot to answer to the secret questions on your account

    you forgot to answer to the secret questions on your account

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (90645)

  • HT5570 you forgot to answer to the secret questions on your account

    you forgot to answer to the secret questions on APP Store  also you lost your E-mail account to regain the answers

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96296)

  • I forgot to answer to the secret questions on APP Store also you lost your Email account to regain the answers

    i forgot to answer to the secret questions on APP Store also you lost your Email account to regain the answers .

    Hi there fisalfromaa,
    You may find the information in the article below helpful.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    -Griff W. 

Maybe you are looking for

  • Print button is not visible in RDLC report

    hi I am developing web application in Visual studio 2012 ,.net framework 4.5,C#.net I have designed RDLC report for web application,in report viewer i have given showprint button = true, in browser print is not visible in all the browser. How should

  • Problem in delete

    This is the code for making a delete from databases but i am not able to delete but this line always returns me 1. deleteCourse(array) ; which indicates that deletion is done sucessfully but actully the row is not deleted from databases. Can anyone t

  • LV RTE cannot open project files that have .lvlib references in Dependencies

    I'm writing a LabVIEW DLL to inspect LabVIEW project files, and I've noticed that if a project has a .lvlib reference in its Dependencies, then the Run-Time Engine contradicts itself about whether or not it can find the project file: Project.Open ret

  • Sales area and sales doc

    Hi how can I configure the system where all sales document type can be allowed for all the sales area. and this means i dont require to assign sales area and sales doc type into OVAZ.

  • Flash videos not running on Chrome or IE on a Windows 7 Toshiba Laptop (Someone Please respond)

    I'm using Windows 7 and Chrome and in the last day or so I've had no access at all to flash movies.  I have the newest version of Chrome and the flash plugin.  I've tried a number of things including enabling/disabling chrome plugins and it hasn't se