Hello friends, my itunes has stopped working. and the problem report stated the following: Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7601.17514.................. please can anybody help me?hello friends, my itunes has stopped w
Hello everybody> my itunes has stopped working and the problem report stated the following:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.3.3
Application Timestamp: 4f14cc3d
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b8f0
Exception Code: 80000003
Exception Offset: 0003381b
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
can anybody help me?
Are you seeing a similar message when launching QuickTime Player?
What security software is installed on the computer? Have you tried testing in an admin account or after uninstalling tthe security software?
Use one of the following articles to guide you through removing iTunes and the related QuickTime files.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Similar Messages
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Itunes crashing on startup - Fault Module Name: KERNELBASE.dll
Itunes keeps crashing 3 seconds after i open it and displays this message.
I use windows seven and did not have this problem until 15 minutes ago. Any idea on how to fix this? i have updated to the latest itunes and no fix.
thank you!!
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.1.10
Application Timestamp: 4e4e1904
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16850
Fault Module Timestamp: 4e21132b
Exception Code: 80000003
Exception Offset: 00031f66
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789I'm researching this now. I have the same problem. Here is what I'm comming up with. Is that there is a corruptioin in the registry (I know... big surprise with WIndows). And/or/related is that there is some corruption with the user profile. I'm not an IT guy so take my assesment with a grain of salt but this is how it's looking to me.
Solution that might work:
Launch into the command prompt as an administrator and run "sfc /scannow". for windows 8
Russ -
My hard drive on my MacBook Pro stopped working and I had to replace the hard drive. I cannot get my playlists and photos to appear in my iTunes and iPhoto. Does anyone know how to resolve this?
Peace Lilly wrote:
... Will I loose everything if I connect the iphone to the itunes as a new device?
To avoid that...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
I have downloaded OS x 10.9.5 and it has not worked and my system (mimi mac the original version) doesn't allow me to see the tool bar etc?? how do I reboot it without losing everything?
You're talking about the dock?
To check on that, go to System Preferences > Dock > indicate your preference.
I can get iTunes up, and safari, but i don't know how
Not sure what you mean - if you can "get it up" - does that mean you can launch it? What do you not know? -
PSE11 stops working and is causing errors in the Reliablity Report Windows 8
I keep getting this error code can anyone assist me? I have had several calls into Adobe and the last person said if it is working disregard the error. I get that but it is effecting my performance. I have uninstalled twice and reinstalled it twice as well and the error continues. Please assist me once tech told me to install Quicktime and that did not help either it is a bit frustrating.
Source
Elements 11 Organizer
Summary
Stopped working
Date
4/11/2013 12:07 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsOrganizer.exe
Application Version: 11.0.0.0
Application Timestamp: 503fdd1d
Fault Module Name: QtCore4.dll
Fault Module Version: 4.8.1.0
Fault Module Timestamp: 503fbfa6
Exception Code: c0000005
Exception Offset: 00050b14
OS Version: 6.2.9200.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 111e
Additional Information 2: 111ef96ebf8a0fead9be2dd0c19dacd2
Additional Information 3: 7942
Additional Information 4: 7942f7a164f0a42120fbf45dde61b5dd
Extra information about the problem
Bucket ID: 3b07f926dcb86fc12af834aa3e6aa10e (-1150612356)Start PSE to get to the Welcome screen.
Hold down the Ctrl + Shift keys and click Organizer. Keep holding down the keys until you see the Catalog window.
Select your catalog and click Repair. Select “repair anyway” even if PSE doesn’t find problems.
Then for good measure, click Optimize.
If repairing resolves your issue then fine else repeat the above steps, but click New to create a new catalog. If you’re able to import photos into the new catalog and the Organizer works fine, then problem can be old catalog.
Check for Task Manager and end the "ElementsAutoAnalyzer.exe" file and then try.
- Try launching Organizer directly from the exe with Admin rights.
Some more solutions once you try these are here http://forums.adobe.com/message/4994459#4994459
Thanks,
Garry -
Please can anybody help me? For no apparent reason or significant changes to my laptop I cannot open itunes from my desktop icon.I have uninstalled the whole product and re-installed it. But to no avail. I am very frustrated and cannot access my library or add to my ipod.Any help would be really helpful. I am on Windows7 Pro. Thank you
Uninstall and reinstall from scratch.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
Please can you help, I cannot open my Itunes on my Pc
Please can you help, I cannot open my Itunes on my Pc, error message
'The program can't start because MSVCR80.dll is missing from your computer, try reinstalling the program to fix this problem'
Next another error reads:
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126)
Any help appreciated as I have loads of music that I have collected for years, I love my music :(((Hi robertaathome,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
my apple ID is showing someone elses email address and not mine so when i want to buy or update apps it brings this other email address up. please can someone help how do i put it back to my email address?
First go here - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and login under the manage tab. Check your information and be sure it is all correct.
An AppleID is nothing more than an email address, so if you see another email address in the store, then someone has logged in with a different AppleID than yours. Did you let someone else use your iPhone? -
I need help please. Exactly what my title says. It makes me close the program whenever I join/try to get on Photoshop CC 2014 and says it has "stopped working."
Moving this discussion to the Photoshop General Discussion forum.
-
this advice came from someone in a solved part of the forum, who had a long list of computer solutions.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
My macbook pro's fan is loud and airport stops working and other problems
So i have a macbook pro 13" i got it September of 2010 and since november 2011 ive been having major problems.
My macbook's fan gets extremely loud and the computer heats up and also the internet just stops working. Sometimes the computer will run very slow and sometimes it just freezes up. Im tired of this and need some help pleaseI did screenshots of my Activity Monitor so you can see for yourself and try to make sense of it.. cause i can't
http://i25.tinypic.com/a337o2.png
http://i31.tinypic.com/bgojma.png
http://i26.tinypic.com/ra9nwm.png
http://i25.tinypic.com/slpd3r.png
http://i28.tinypic.com/28vvqc5.png
---what is VSIZE?
updated - I think this might be the problem! Maybe its cause when there is flash banner ads playing on websites in the background it raises the level of "memory usage"? have a look
http://i27.tinypic.com/etcsqb.png
-Joey -
Please help me solve this problem.
I get the appcrash when i pause my the downloding apps...and i cant really understand why everytime i open my itunes the music files video and app were missing and i have to insert them over and over again when i want to sync my ipad..this problem actually happened before i got my ipad2 that time im using my ipod touch..i hope u can help me solving this problem :)
-
Help
Then when I press ignore, it gives an Error 2 (Apple Application support was not found).
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
please if anybody can help me i would give you a very very big hug but :i will sat to yiu I thamk yiu very much to take your time to help me yes
Muitos Beijos and Obrigado
IssyFirst begin by resetting the SMC (system management controller) on your macbook as shown here: http://support.apple.com/kb/HT3964
Have you recently changed any hardware ? May there have been any condensation that found it's way on the greater area of the keyboard and specifically near the power button ? Have you tried pressing the area directly near the said button and then pressing the power button itself simultaneously with the possibility the contact may have gone haywire ?
Good luck. -
See above.
Hey mercurymike811,
Thanks for the question. I understand that you are experiencing issues sending iMessages from your iPad. The following resource provides troubleshooting steps that may help to resolve your issue:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks,
Matt M.
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