Hello guys my problem is that when I go to run the setup of cloud crative not let me install and I get could not open the installer

hello guys my problem is that when i go to run the setup of cloud crative not let me install and i get could not open the installer

Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Hello jwpg,
Thank you for the details of the issue you are experiencing after restoring an iCloud backup. I recommend the following articles for an issue like this:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M.

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http://support.apple.com/kb/TS4268
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Thanks for your help and sorry for such a long email.

Hi,
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Any idea how can this problem be solved?
It is a windowsXP operating system with SP2 installed on a machine with P4 processor.
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mcbsousa wrote:
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Hello guys my problem is that when I go to run the setup of cloud crative not let me install and I get could not open the installer

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