Hello. help! My bonjour is missing for my itunes. I tried reinstalling and I get this message: "Support personnel could not write value manageLLRouting to key \SYSTEM\CurrentControlSet\ServicesBonjourService\parameters
Hello, my Bonjour was missing from my computer for Itunes; I cannot find it in my programs so it seems it has been accidentally deleted. I tried re-installing and got this message: "Support personnel could not write value ManageLLRouting to key \SYSTEM\CurrentControlSet\Services\BonjourService\Parameters". Someone please help as I am trying to get my itunes reinstalled and recognized by my phone. I use a Windows 7 software.
Any assistance is truly appreciated.
Thanks!
That particular message might be triggered by Trend Antivirus. If so disabling the real time scanner while updating iTunes and other components should work.
See also Troubleshooting issues with iTunes for Windows updates.
tt2
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I received the following iTunes error after installing itunes as an adminstrater on my computer using a 64 bit and windows 8.1 operating system: If you wish to import or burn CDs, you need to reinstall iTunes.
I tried the installation trouble shooter and received the following error: Could not write Value ManageLLRouting key\system\currentcontrolset\services\BonjourService\Parameters.
How can I fix Could not write Value ManageLL Routing Key error and install iTunes correctly? Must I uninstall Norton 360 degrees Antivirus program before installing iTunes.
I look forward to your tecniical support .
Cheers,
clinton86Hi clinton86,
Welcome to the Apple Support Communities! I understand that are receiving an alert when trying to import a CD to iTunes and are being asked to reinstall iTunes. iTunes and all of its components must be removed in a specific order when uninstalling from a Windows computer. Please use the following article as a reference.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
I hope this helps,
-Joe -
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Mac Help says:
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Thanks to the great Pondini...
http://pondini.org/TM/C3.html -
Trying to download ITunes latest version on my Windows XP and I get this message: "The installer has insufficient privileges to access this directory: C:\Program Files\ITunes. The installation cannot continue. Log on as administrator or contact your system administrator." HELP?
Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
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When you updated you cooked it.
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For "Could not open key/write value" errors when reinstalling try b noir's user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\
[LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows.
The technique can be applied to the branch of the registry mentioned in the error message.
If you still have issues see Troubleshooting issues with iTunes for Windows updates.
tt2
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