Hello. I am a blind user. Is there a number to call to get help with an unauthorized purchase?

I am having trouble using the report a problem thru ITunes. Selected report a problem but just not sure it has been reported. Did this last Friday and have heard nothing from Apple.

There is no official phone support for the iTunes Store, but you can try calling Apple technical support, explain about your vision problem, and see if they can find out anything for you. If you'll post what country you're in, we can give you the appropriate phone number if you don't have it already.
You can also try the Express Lane contact form for the iTunes Store, if you can fill it out:
http://www.apple.com/support/itunes/contact/
I have often found that to be a more reliable way of getting through to the iTunes Store than is the "report a problem" feature within iTunes. There are several steps to get through with Express Lane, though, so it may be difficult with a screen reader.
Regards.

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