Hello i am calling about my itune account it not taking my creidt card information. one of Apple rep. sent me to the express lane and i follow all the step it gave me an id

Hello this is Katrina id # 318627824 please help me!!

Whew, so sorry to hear Jimmy.
Try Apple's Express Lane...
https://expresslane.apple.com/
If that doesn't work, call apple support, work your way upto Customer Relations.
Good Luck & eep us posted please.

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Is it possible to by iTunes Match with my iTunes account witch doesn't contains credit card informations?

Is it possible to by iTunes Match with my iTunes account witch doesn't contains credit card informations?

No. Since iTunes Match is a subscription service your account must contain a permanent form of payment to subscribe.
http://support.apple.com/kb/HT4914?viewlocale=en_US&locale=en_US

When creating iTunes account, my mom provided her credit card information and the system does not accept pre populated province and gives the error message ("please enter at most 3 letters or numbers for province") how does she get past this?

Why is my mom getting the error message for province when trying to create iTunes account when providing her credit card information?

Hi Nahal,
I'm just wondering, is it possible that your Mom (originally) got her credit card in a different province?
I don't know much, but of this I am certain: Apple would absolutely, positively, love to help you create an iTunes account!
Otherwise, you can start here > http://support.apple.com/kb/HE57
Best Regards,
mm~

I have a nano with 500 songs that was synced with my old computer that crashed. New iTunes account does not have these songs in my library. I would like to move the music to the library so I can place them on my iPhone and/or iPad.

I have a nano with 500 songs that was synced with my old computer that crashed. Bought a new computer, now my music is not in my iTunes library. I did the share thing but it didn't work.

http://www.yamipod.com/main/modules/home/

Hello everyone. I have my itunes account for some years, and i've purchased far too many apps and music. Now the company i work for, has to change my account in the iphone, in order to use the corporate mails and calendar. How can i keep my applications?

Hello everyone. I have my itunes account for some years, and i've purchased far too many apps and music. Now the company i work for, has to change my account in the iphone, in order to use the corporate mails and calendar. How can i keep my applications and music?

Read here:
http://support.apple.com/kb/ht5621
Changing your Apple ID to your current, working email address will not create another Apple ID, it will only change it to your working email address.

I am concerned about the health of my current computer but have not yet made the commitment to a new one, but: 1) How can I transfer my iTunes account to a new computer when I get one... and 2) What can I do if my current computer suddenly implodes and I

I am a bit of a computer/Internet/iTunes dummy....
I am concerned about the health of my current computer but have not yet made the commitment to a new one, but:
1) How can I transfer my iTunes account to a new computer when I get one...
and
2) What can I do if my current computer suddenly implodes and I have not yet 'copied/'saved'/otherwise protected my account, as is? -- I have already had my computer crash once and had one of your people help me restore all of the paid for songs (none of the uploaded from my own collection of CD songs, of course, so I had to spend a long time rebuilding that) -- and I believe I was told you could only help me recover that material one or two times altogether, no?
WithOUT purchasing a Mach or iCloud (I actually think I have one of the later, but rarely have checked it) account, is there anything I can do to responsibly protect my account?
Thanks for any time taken on this!!!

These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

I got a spam email about my iTunes account, in French

I got a spam (phishing, really) email about my iTunes account, in French no less.
To whom do I send it so you can investigate? I have searched all over apple.com and found nothing

Per the document: http://support.apple.com/kb/HT2075 :
"If you have received a suspicious email, please notify iTunes Customer Support by visiting our website: www.apple.com/support/itunes/store."

My old laptop crashed, and took my iTunes account with it. I got a new laptop, and want to sync my iTouch to my new iTunes account. It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one! Help!

My old laptop crashed, and took my iTunes account with it. I got a new laptop, and want to sync my iTouch to iTunes. It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one!
How can I get my new iTunes account to allow me to Sync my iTouch? The only option it gives me is to "transfer purchases" from my iTouch to iTunes, but that is only about 25% of my iTunes library-most of it is CDs I have uploaded. How can I Sync without losing all my music from my iTouch???
Also, I have lectures and photos, etc. on my iTouch that I don't want to lose.
I've tried a few of the iPod copy programs-the free ones and the ones you have to pay for, but I can't find one that will work for ALL my content on an iTouch.
Right now, I can't get anything from my iTouch to iTunes, and I can't update my iTouch with my new iTunes purchases, so I'm stuck! Help!

Also-I tried to use my backup hard drive, but I wasn't able to drag/transfer/send/move any of my muic files onto my iTouch when the iTouch was connected to my computer. I can't figure out why it won't let me do that.
The only thing I can see when I open my iTouch on my computer is my file with photos. I can't see videos, music, or anything else. What's going on?

I have made 3 separate appleid accounts and none of them give the option of not adding a credit card! I can't get anything free apps on my phone and when I called apple they said it would cost 300 dollars for them to tell me how to fix it!!! Help!!!!!!!!

I am beyond irritated with apple!! Need help with my appleid!! I have gotten 3 seperate appleidaccounts and it doesn't give me the options to not put my credit card information on their!!!! I can't access any free apps on my phone and I'm mad!!! I called apple and they wanted to charge me 300 dollars to tell me how to fix it!!! I will never buy an iPhone again if I can't fix the freaking problem!!!! Someone please help!!!!!

Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card:
http://support.apple.com/kb/HT2534
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application.
My bill will be considerably less than $300.

Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i

Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i update my ios? thanks Matthijs

Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
If you have a PPC Mac you cannot sync your idevice without a newer computer. See the end of this post for options.
If it says you have an Intel Mac you can upgrade to Snow Leopard, but check system requirements first:
Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
You can buy Snow Leopard at:
Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After installing run the updater to 10.6.8, then upgrade iTunes.
Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/message/24599931
Options if you cannot upgrade: iTunes Store purchases can already be downloaded directly. Use iTunes Match to put non-Store music in iCloud, then download to your device from there. Backup your device directly to iCloud over a wireless connection. Photos can be downloaded from the Camera Roll using iPhoto or Image Capture.

HT1725 Hi,i'm Mizanur Rahman,i want to buy poker chips from my iTunes account, but not do this when i want to buy that say "please contact iTunes support ti complete this transaction" for what is this i dunt understand this.plz solv this probleams

Hi,i'm Mizanur Rahman,i want to buy poker chips from my iTunes account, but not do this when i want to buy that say "please contact iTunes support ti complete this transaction" for what is this i dunt understand this.plz solv this probleams.but i parseas software from this account.so why not parseas poker chips? i have lote of blance in my account.so plz plz solve this provleams.
<Personal Information Edited by Host>
iPhone 4, iOS 5.1.1

You will need to do what it says, contact iTunes support. Click the Support tab above, then the Get Started link in the Contact Apple Support area and you'll be guided. We are all just fellow users here and so have no idea about the cause of the issue nor any ability to resolve it for you.
Regards.

I have 3 itunes accounts. How can I merge them into one?

I have 3 itunes accounts. How can I merge them into one?

Sorry, but the only answer is that you can't.

HT204053 i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook

i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I have four devices on my itunes account. Can I allocate gift cards to each different device?

I have four devices on my itunes account. Can I allocate gift cards to each different device?

No.
The credit is applied to the account, not the device.

How can I use 2 iPhone 4's on same iTunes account, but NOT sync same contacts?

How can I use 2 iPhone 4's on same iTunes account, but NOT sync same contacts?

They need to be registered under different Apple ID's. The initial Apple ID is set when you first start the phone up. If you've already registered the phone to the iTunes account, back it up to your computer, and then have iTunes do a factory reset. Go to www.icloud.com, log in with your current Apple ID, select "Find My iPhone," choose the iPhone you want to dissociate from your primary Apple ID from the upper left, and then click the little circled X ("remove").
When you start the phone, it will have you go through the setup process again, at which time you need to create a unique Apple ID for the device. You can then restore it from your iTunes backup to get back your apps and other settings.
Whenever you use the iTunes store, use the login information (Apple ID and password) that you were using before. Basically, the second Apple ID that you created is purely used for accessing iCloud services, which includes synchronization of contacts, iCal events, and other such things.

Hello i am calling about my itune account it not taking my creidt card information. one of Apple rep. sent me to the express lane and i follow all the step it gave me an id

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