Hello - I am new here. My 2011 imac is really slow and keeps showing the spinning ball in all applications. Is there a way to diagnose what is wrong? I have lots of space left. Thank you

Hello. I am new here and have suddenly developed problems with my 2011 imac. Mac osx 10.7.5
The spinning ball keeps coming up with everything I do and eveverything is slow. Even my keyboard and mouse are acting up. I have 12gb memory and lots of storage space left.
Thank you

Janis500 wrote:
Thank you so much. I will do that in the morning before I take any further steps. I really appreciate your help.
J
If you try to access Spotlight in the morning and it is still indexing, reindex it by following these steps.
http://support.apple.com/kb/HT2409
Sometimes the index is corrupted, or something it is trying to index is, and it hangs up like that.
Re-indexing may free that up and let it work correctly.

Similar Messages

I have an external hard drive 1 TB - it says that 559GB has been used , but I can't see any files at all. Is there a way to recover those files. I have a lot of photos on it. I have an IMac and running MAC OSX versuib 10.7.5 I am new to Mac.

I have an external hard drive 1 TB - it says that 559GB has been used , but I can't see any files at all.
Is there a way to recover those files. I have a lot of photos on it. I have an IMac and running MAC OSX versuib 10.7.5 I am new to Mac, so I hope somebody can give me some advice.
Cheers

if it's ntfs microsofts filesystem then you need a windows machine to recover them

I want to buy a new apple tv but it used hdmi cables and my house is only wired for analog. Is there any way I can use the apple tv on analog cables?

I want to buy a new apple tv but it used hdmi cables and my house is only wired for analog. Is there any way I can use the apple tv on analog cables?

Welcome to the Apple Community.
It's do-able, but I don't think it's a great idea.
DVI
Some users with DVI have managed to get their TV's to work with DVI-HDMI cables. DVI carries no audio, so alternative connections need to be explored to enable audio. DVI doesn't necessarily support HDCP as well as other standards used by HDMI (which may or may not be an issue)
Analogue
There are hardware converters that will convert HDMI to various other types of output, however there are some issues with doing so that you should be aware of.
HDCP
HDCP compliant converters will not allow you to watch HDCP protected content such as that from the iTunes Store. Non compliant converters exist but we cannot discuss them under the Terms of Use for these communities.
Resolution and aspect ratio
I'm not aware of any converters that will scale the output from the Apple TV, any TV or projector which is used will need to be widescreen and support resolutions of 720p (Apple TV 2), 720p/1080p (Apple TV 3)
DAC
DAC (Example Only - Not a recommendation or suggestion that this is suitable in your circumstances)

IMac giving problems at startup - keep getting the spinning disc

Hi, my iMac wont get beyond the spinning stage at start up. I tried plugging the power cord out and holding down the option key at start up, even pressing the option, control and p and r keys after startup. The same thing happens. Problem began after a power cut while I was using the computer. It is on a surge protector.

What do you mean by "spinning stage at start up.?" Do you mean all you see is a spinning gear on the display? If that it what you're describing please carefully read and use Gray screen appears during startup

Intel iMac frozen after dragging a folder full of fonts into library, fonts. Is there any way to reverse what I have done?

iMac will not complete booting up or even safe boot after I dragged a folder full of fonts into my library/fonts folder. Is there any way to access the fonts folder and remove them?

What you need is Time Machine. It will solve this problem. Just go back "in time" and correct the problem. You will need to reboot from your install disks.
If you don't use Time Machine, then thats another problem all together...
SBB

I recently updated to the new iTunes and I do not like it at all. Is there a way I can revert back to the previous version?

Is there a way to revert back to an older verison of itunes

If you have got a backup, press Command and R keys in boot and restore an old backup. You can install Snow Leopard and upgrade to Lion if you haven't got the backup

My iMac is just old enought that I cannot upgrade to Yosemite. I s there a way to force this or do I have to investigate a new hard drive or even a new computer?

My iMac is runnng 10.6.8. I would like to upgrade to Yosemite, but the processor is a 2 Ghz Intel core duo. Anyone have a suggestion?

Your Core Duo processor cannot support any Mac OS version higher than OC 10.6.8. Nothing you can do other than buying a newer model can change that.
Check the processor name again, if it says "Core 2 Duo" --the "2" being the key factor--you have options that are less expensive.

My iMac is really slow and I need advice based on EtreCheck report. Please help?

Problem description:
Have recently found endless errors, crashes and general slowdown on my recently bought iMac Late 2013. I upgraded to Yosemite which seems to kick this off so took it to a local shop to have Mavericks re-installed as Time Machine Backup would not work. I also installed CleanmyMac to adios the trash and Memory Clean to monitor the Mac State. After running Memory Clean my memory drops continuously until about 1Gb and then Memory Clean kicks in again. The Activity Monitor shows a Kernel Task at the top of the list which, when clicked on, lists a Fault Figure which also is ever increasing. Please help?
EtreCheck version: 2.0.11 (98)
Report generated 26 November 2014 18:01:58 GMT
Hardware Information: ℹ️
iMac (27-inch, Late 2013) (Verified)
iMac - model: iMac14,2
1 3.4 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
NVIDIA GeForce GTX 775M - VRAM: 2048 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 5:8:21
Disk Information: ℹ️
APPLE HDD ST1000DM003 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (841.57 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Western Digital My Passport 07B8 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
Main BackUp (disk2s2) /Volumes/Main BackUp : 2.00 TB (830.61 GB free)
Western Digital My Passport 0730 1 TB
S.M.A.R.T. Status: Verified
WFAW (disk1s1) /Volumes/WFAW : 1.00 TB (130.61 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. MacBook Air SuperDrive
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[running] com.bitdefender.antivirusformac.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.bitdefender.AuthHelperTool.plist Support
[loaded] com.bitdefender.upgrade.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Moveslink2 Application (/Applications/Moveslink2.app)
CleanMyDrive Application (/Applications/CleanMyDrive.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.0 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Safari Extensions: ℹ️
TrafficLight
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Destinations:
MyPassport [Local]
Total size: 2.00 TB
Total number of backups: 46
Oldest backup: 2014-06-15 15:59:27 +0000
Last backup: 2014-11-26 18:00:11 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      3% WindowServer
      3% mds
      1% fontd
      0% AppleSpell
      0% ocspd
Top Processes by Memory: ℹ️
335 MB BDLDaemon
241 MB Safari
189 MB com.apple.IconServicesAgent
103 MB WindowServer
94 MB Finder
Virtual Memory Information: ℹ️
4.37 GB Free RAM
2.16 GB Active RAM
1.12 GB Inactive RAM
938 MB Wired RAM
733 MB Page-ins
0 B Page-outs

The main cause of slow system is due to certain heavy applications running in the background
We agree on that.
or because of duplicate and hidden files.
Files visible, hidden, the same as other files, do not do anything, unless they happen to cause the disk to be completely or nearly full. Otherwise they are just 1's and 0's. They are passive (speaking as a paid file system developer).
These files can't be easily removed.
If they can't be removed, then they are essential to the proper operation of the operating system (such as /private/var/vm/swapfie(s)). And if you have huge swapfile(s), then it is an indication of running too many RAM hungry apps concurrently, or a Mac that could use more RAM.
So I think using speed up Mac software is the best solution.
Hang around these forums long enough and you will see that in many cases those speed up, clean up, anti-malware apps "ARE" the "certain heavy applications running in the background" to use your own words. It has been the experience of the long time forum contributors that once these 3rd party utilities are removed, most performance issues and system panics go away.

My IPad 1 works really slow and very limited amount of apps work on it is there a new software update? PLEASE APPLE LAUNCH A NEW SOFTWARE UPDATE FOR IPAD 1

PLEASE suggest what I shall do with my IPad like, shall I dowgrade my IPad so it works properly? or try to find a iOS 6 or 7 upgrade from a different website

The apple approved updates for an iPad 1 max out at 5.1.1. If you find a way to put iOS6 or 7 on there you'll be jailbraking it, which means Apple washes their hands of your device.
unfortunately, software moves faster than hardware. You will likely find, if you manage to hack your device and put 6 or 7 on it that you'll end up with a non functioning brick. Apple doesn't put iOS6 on the iPad one because the one simply lacks the power to run the newer operating system.

Please help, my iMac is running slow and plenty of memory available?

Please help, my iMac is running slow and plenty of memory available? I tried reading some of these forums to see what to do, I have already deleted all of my downloads that were stored in the downloads file. Not sure what to do next, I ran the etrecheck and here is the following info from the scan:
EtreCheck version: 2.2 (132)
Report generated 4/20/15, 2:55 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
    iMac (27-inch, Mid 2011) (Technical Specifications)
    iMac - model: iMac12,2
    1 2.7 GHz Intel Core i5 CPU: 4-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 0/DIMM1
            Empty
        BANK 1/DIMM1
            Empty
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    AMD Radeon HD 6770M - VRAM: 512 MB
        iMac 2560 x 1440
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 5:29:18
Disk Information: ℹ️
    ST31000528AS disk0 : (1 TB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 999.35 GB (872.44 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    OPTIARC DVD RW AD-5690H
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple, Inc. Keyboard Hub
        Apple Inc. Apple Keyboard
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Internal Memory Card Reader
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Adware: ℹ️
    Genieo, InstallMac Adware! [Click to remove]
    More adware files Adware! [Click to remove]
Problem System Launch Agents: ℹ️
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.cloudd.plist
    [killed]    com.apple.cmfsyncagent.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.EscrowSecurityAlert.plist
    [killed]    com.apple.gamed.plist
    [killed]    com.apple.icloud.fmfd.plist
    [killed]    com.apple.Maps.pushdaemon.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.printtool.agent.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    [killed]    com.apple.spindump_agent.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    15 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.spindump.plist
    [killed]    com.apple.wdhelper.plist
    7 processes killed due to memory pressure
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
    [running]    com.dced8a8837572b7b.agent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [not loaded]    com.dced8a8837572b7b.daemon.plist [Click for support]
    [running]    com.dced8a8837572b7b.helper.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [failed]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]
    [loaded]    com.genieo.completer.download.plist Adware! [Click to remove]
    [loaded]    com.genieo.completer.update.plist Adware! [Click to remove]
    [running]    com.google.Chrome.framework.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [failed]    com.webtools.update.agent.plist [Click for support] [Click for details]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    AdobeResourceSynchronizer    Application (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Dropbox    Application (/Applications/Dropbox.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)
    Google Chrome    Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
    Default Browser: Version: 600 - SDK 10.10
    Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA - SDK 10.7 [Click for support]
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 40 Check version
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
    Omnibar Adware! [Click to remove]
    MacMin
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Flip4Mac WMV [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         3%    AddressBookSourceSync
         3%    Google Chrome Helper(10)
         3%    Google Chrome
         2%    mdworker(5)
         1%    WindowServer
Top Processes by Memory: ℹ️
    729 MB    Google Chrome Helper(10)
    481 MB    kernel_task
    119 MB    Google Chrome
    115 MB    Mail
    74 MB    softwareupdated
Virtual Memory Information: ℹ️
    58 MB    Free RAM
    3.94 GB    Used RAM
    218 MB    Swap Used
Diagnostics Information: ℹ️
    Apr 20, 2015, 09:21:25 AM    Self test - passed

So I looked up the info on OWC as suggested and found the correct memory to upgrade but not sure how much to get and which option? I wanted to know how much space I have available to upgrade so I don't buy something that's more than what can be used. I'm not sure if I need 4GB or 8GB of ram? Also there are two options with every memory choice for instance:
8.0GB PC3-10600 1333MHZ SO Kit (4GB + 4GB) w/Lifetime Limited Warranty
Same Day
$78.79
8.0GB PC3-10600 SO-DIMM 204 Pin w/Lifetime Limited Warranty
Same Day
$82.79
Not sure what the difference is in the two and which I would need to purchase? Thank you for all your help!

HT5219 I would like to use my iMac 7,1 as a monitor for my Mac mini 2012. Is that possible and if yes, what type of cable connection do I need? Thank you.

I would like to use my iMac 7,1 as a monitor for my Mac mini 2012. Is that possible and if yes, what type of cable connection do I need? Thank you.

No. Your iMac only has DVI video connection. You would need an iMac with Thunderbolt.

Hi, When I try to sync my iphone not all the music in my itunes library syncs successfuly even though I have a lot of space left and I have the 'sync all music' option selected. Any idea? Thanks

Hi, When I try to sync my iphone not all the music in my itunes library syncs successfuly even though I have a lot of space left and I have the 'sync all music' option selected. Any idea? Thanks

While you're correct in that Windows media won't sync to the iPhone (or any i-device), the OP states that all the music is in iTunes. If its in iTunes, it would no longer be in Windows media format since it would have been transcoded to whatever the user sets as their import preference (AAC, mp3, etc.), and once that is done then the media should be able to sync to the iPhone just fine.
To Steph, do the missing songs play OK in iTunes? If not then they could be corrupted in some way. If they play fine in iTunes but don't sync, are they unchecked in iTunes? They won't sync to your iPhone if it is set to ignore unchecked items. Finally, if these are iTunes purchases, are they protected format? (i.e. m4p files) If so, is your computer authorized to play them? (you'd know if you try to play them in iTunes, it would prompt you for the account password if not authorized)

I cannot download new photos to iPhoto because I have only limited space left in iPhoto. That is the message each time when I want to download.

After I transferred most of my photos and videos to an external hard drive and afterward to the trash can, that I have emtied, I still get the same message from iPhoto that I have only limites space left. What should I do? I read that the photos are being stored still on the computer's hard drive ( I have never used Time Machine) but I cannot find them? I would like to know where they are being stored so I could delete them. I would appreciate your comments on this issue.

How big is your HD? How much free space on it?
You delete photos from iPhoto via the iPhoto Window.
Regards
TD

HT201365 Hello Apple, I'm having a problem with activating my iPad 4. I created iCloud account which differs from Apple account but I now forget my iCloud password. How can settle it ? Thank you so much

Hello Apple, I'm having a problem with activating my iPad 4. I created iCloud account which differs from Apple account but I now forget my iCloud password. How can settle it ? Thank you so much.
Lydang
<E-mails Edited by Host>

Hello Apple, I'm having a problem with activating my iPad 4. I created iCloud account which differs from Apple account but I now forget my iCloud password. How can settle it ? Thank you so much.
Lydang
<E-mails Edited by Host>

Slow computer due to only 25 GB of storage available. BUT...most of what's on the HD is labelled as "other". What is this, and how can I make more space? THANK YOU!

SLOW MACBOOKPRO G4 === due to only 25 GB of storage available. BUT...most of what's on the HD is labelled as "other". What is this, and how can I make more space? THANK YOU!

I apologize for not knowing how or where to post the etre report, so I just copy&paste it here.
My system is slow o
Hardware Information:
          MacBook Pro (15-inch, Mid 2010)
          MacBook Pro - model: MacBookPro6,2
          1 2.4 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics - VRAM: 288 MB
          NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 16:57:32
Disk Information:
          Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 319.21 GB (143.12 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Internal Memory Card Reader
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.symantec.kext.internetSecurity          (1.3.2f5)
          com.symantec.kext.pf          (4.2.1f7)
          com.symantec.kext.ips          (3.2f8)
          com.symantec.kext.SymAPComm          (11.2.2f3)
          com.symantec.kext.fw          (1.0.3f5)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.symantec.avscandaemon.plist 3rd-Party support link
          [System] com.symantec.deepsight-extractor.plist 3rd-Party support link
          [System] com.symantec.diskMountNotify.plist 3rd-Party support link
          [System] com.symantec.MissedTasks.plist 3rd-Party support link
          [System] com.symantec.navapd.plist 3rd-Party support link
          [System] com.symantec.navapdaemonsl.plist 3rd-Party support link
          [System] com.symantec.Sched501-1.plist 3rd-Party support link
          [System] com.symantec.sharedsettings.plist 3rd-Party support link
          [System] com.symantec.symdaemon.plist 3rd-Party support link
          [System] com.symantec.symSchedDaemon.plist 3rd-Party support link
Launch Agents:
          [System] com.conduit.loader.agent.plist 3rd-Party support link
          [System] com.google.keystone.agent.plist 3rd-Party support link
          [System] com.hp.help.tocgenerator.plist 3rd-Party support link
          [System] com.mga.updater.plist 3rd-Party support link
          [System] com.symantec.uiagent.application.plist 3rd-Party support link
User Launch Agents:
User Login Items:
          Garmin Lifetime Map Updater
          Steam
          iTunesHelper
          Skype
          Steam
          Mail
          GamePadCompanionLauncher
          Mac Game Store Helper
          HPEventHandler
          SymSecondaryLaunch
Internet Plug-ins:
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
          FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
          GarminGpsControl: Version: 3.0.1.0 Release - SDK 10.4 3rd-Party support link
          googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
          BrowserPlus_2.9.8: Version: 2.9.8 3rd-Party support link
          LogitechDeviceDetection: Version: 1.0.0.76 - SDK 10.7 3rd-Party support link
3rd Party Preference Panes:
          BrowserPlus 3rd-Party support link
          Flash Player 3rd-Party support link
          GamePadCompanionPrefPanel 3rd-Party support link
          Norton\nQuickMenu 3rd-Party support link
Bad Fonts:
          None
Old Applications:
          /Applications/iWork '09
          /Users/[redacted]/Downloads
                    Mystery Case Files Dire Grove CE:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                    Mystery Case Files Escape from Ravenhearst CE:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                    Weird Park Broken Tune Collectors Edition:          Version: 1.2 - SDK 10.5 3rd-Party support link
                    Call of Duty 4 Modern Warfare-1:          Version: 1.2 - SDK 10.5 3rd-Party support link
                    Anna-1:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                    Call of Duty 4 Modern Warfare:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                    Drawn The Painted Tower:          Version: 1.0.7 - SDK 10.5 3rd-Party support link
          Mayan Prophecies - Ship of Spirits CE:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/MacGameStore/Demos/Mayan Prophecies Ship of Spirits CE/Mayan Prophecies - Ship of Spirits CE.app
          Garmin Lifetime Map Updater:          Version: 2.1 - SDK 10.5 3rd-Party support link
          Google Chrome:          Version: 20.0.1132.47 - SDK 10.5 3rd-Party support link
          FacebookVideoCalling:          Version: 1.2.0.157 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               8%          WindowServer
               2%          HP Utility
               1%          EtreCheck
               1%          NortonAutoProtect
               0%          mds
Top Processes by Memory:
          315 MB          SymAVScanDaemon
          111 MB          DashboardClient
          102 MB          WindowServer
          94 MB          mds_stores
          90 MB          Mail
Virtual Memory Information:
          36 MB          Free RAM
          1.23 GB          Active RAM
          1.18 GB          Inactive RAM
          758 MB          Wired RAM
          1.27 GB          Page-ins
          21 MB          Page-outs
Thank-You

Hello - I am new here. My 2011 imac is really slow and keeps showing the spinning ball in all applications. Is there a way to diagnose what is wrong? I have lots of space left. Thank you

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