Hello! I am trying to sync my iPhone 4 to my iTunes. My phone is connected to my computer, (was able to import pics) but I cannot manage my apps or music in iTunes. I ran diagnostics and it says 'no iPhone found'. The device cannot be restored in iTunes.
Hello! I am trying to sync my iPhone 4 to my iTunes. My phone is connected to my computer, (was able to import pics) but I cannot manage my apps or music in iTunes. I ran diagnostics and it says 'no iPhone found'. It then takes me to Apple Support that says:
The device cannot be restored in iTunes.
An exclamation point, question mark, plug symbol, or "X" appears next to the device's entry in Device Manager.
During an update or restore, the device may no longer be recognized by iTunes
HELP!
Hello, Shandey.
Thank you for visiting Apple Support Communities.
With the symptoms you described, try the step in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > If the device is not recognized while in Recovery Mode and If you see two "Apple Mobile Device (Recovery Mode)" entries with exclamation marks on them. Then select the appropriate operating system that you are using.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Cheers,
Jason H.
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Symptoms
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Hi,
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Hi Drazse,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, the troubleshooting steps in this article may help:
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I have problem in restoring my iphone. I broke the iphone contract in USA and came to India. I got steps to unlock in a mail and i followed those steps. When i try to restore using itunes then it always says some message like "turn off find my phone." How can i get rid of this message.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
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http://support.apple.com/kb/ht1808
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Regards.
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