Hello I am using Ipad 4 and its charger is not working while I was using it few days before and it was working properly now it says that the cable does not support this Ipad Please Help me out.

Try a reset:
- Hold the home button and sleep/wake button down at the same time. When the Apple logo appears release both buttons then try and charge again.
If issue persists try:
- Another known working cable
- Check the charging port for any damage or debris
- You could also use a dry soft bristle toothbrush and gently brush it on the port to clean it of any debris that could be in there

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I am not able to download apps on my iPod touch. They keep saying that my ID has to be reviewed! PLease help me out!!

I am not able to download apps on my iPod touch. They keep saying that my ID has to be reviewed! PLease help me out!! I've been trying since an hour and i have typed my password in about a million times! What can I do?

On a computer or the iPod log into your ID and review/verify all the information and log out.

Hey. I have a problem. I updated my mac os x to 10:8 for I can not start Acrobat Pro, which I bought six months ago. Proglamet says that the computer does not support Power PC. Help

Hey. I have a problem. I updated my mac os x to 10:8 for I can not start Acrobat Pro, which I bought six months ago.
Proglamet says that the computer does not support Power PC. Help
When I try to start it says (program "Acrobat 6.0.2 Professional.app" can not open because PowerPC applications are no longer supported.)
Please help

The version of Acrobat you have is a PowerPC application and will not run on Mountain Lion. You will need to upgrade/purchase an Intel version of Acrobat Pro, probably Version 9.
It might have been worth checking to see if the apps you run are supported on ML before upgrading. If you backed up your system before the upgrade you could always revert to your previous level.

In Adobe premiere elements 12 it wont let me add a m4a file. It says that "the importer reported a generic error". Please help.

please help, I need to make a video and cant get in my music.

tuckey2012
For background information, what computer operating system is your Premiere Elements 12 running on?
I could ask you for a lot of details to build a troubleshooting plan. However, in this instance with .m4a file and "importer reported a generic error", I am going to cut to what I believe your workflow problem to be.
You are working with iTunes music. To use them in Premiere Elements (any version), please convert them to .wav file in iTunes.
To do that....
a. Open iTunes and go to Music - File Menu/Add File To Library
b. Edit Menu/Preferences/General and there click on Import Settings
c. In the Import Settings dialog, go to Import Using and set for WAV Encoder.
d. OK out of that area.
In the Music Section/Songs, right click your import, select Create WAV Version
Then right click the WAV Version, select Copy, and then Paste it to the computer desktop
from where you import it into Premiere Elements 12 Expert workspace Add Media/Files and Folders/Project Assets
from where you drag it to one of the audio tracks.
Please let us know if that works for you.
Thanks.
ATR

My iphone 5 is coming up with a warning everytime I plug it in to say that the cable is not authorized, (and is not charging). I am using the cable that came with the phone!

I have tried using my daughter's iphone 5 cable, also original from apple, and it is doing the same thing!!
I had no trouble until today! I undated to OS7 about 2 weeks ago.
any suggestions?

We aren't Apple, just users like you volunteering to help other users with problems. Threatening to go to Samsung doesn't mean anything to us. What troubleshooting have you tried so far?

We bought a 1st gen iPod it's at version 2.2 it says its up to date but when attempting to dl a app it says it needs to be at 4.0. Hooking it up to iTunes says that the iPod is up to date. Please help

Update needed to dl apps but iTunes says its already up to date. It's currently at 2.2 and it needs to be at 4.0

The 1G iPod can only go as high as iOS 3.1.3 that you get here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

Unable to email photos, receive a statement that the server does not recognize my username and or password, have checked multiple times that these are correct

I am unable to e-mail photos, receive a statement saying that the werever does not recognize my username and or password. I have checked multiple times and these are correct.

The box comes up that says "server does not recognize username or password".
That error message usually will pop up, when there is a conflict between the "From" setting for the mail account you are sending from and the selected outgoing mail server. Probably the outgoing Mail server is receiving a user name and password it does not understand. When the mail returns unsent, do you see the "Try again" panel with the option to select a different outgoing mail server?
If you do not see this panel, change the Mail "Preferences > General" to "If Outgoing server is unavailable: Show a list of alternate servers". This way, you will know, which server Mail is trying to send from.
Have you tried to set "From" pop-up menu to one of your other email addresses? If that works, change your settings in Mail to always send from this address. You can set this option in the Mail "Preferences > Composing: Send New Messages from". I have my "Send New Messages from" set to "iCloud". That is working best for me with iPhoto.

HT201263 Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour

Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour now.

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

HT6162 Hi guys, I downloaded this new iOS7.1 but it always fails to install. It says I am not connected to the Internet while I have all the network and second excuse it gives is that the software update is currently unavailable. Please help.

Hi guys, I downloaded this new iOS7.1 but it always fails to install. It says I am not connected to the Internet while I have all the network and second excuse it gives is that the software update is currently unavailable. Please help.

Hi Romantilizer,
Hook your phone up to iTunes on the computer you sync with and do your update from there. This is a robust iOS release, and doing it OTA is not always successful. I tried on my iPhone a couple of times, and it aborted the update twice. Did it via the Mac, and it was fine.
It takes a bit of time, so hook it up, make sure it is updating your phone, and then find something else to do for a couple of hours.
Cheers,
GB

I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia.

Please help! I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia. How can I fix this?

Are you using a proxy server to access the net?
Or another cause could be that your router thinks it's in its home country (probably china)
I just don't know how to fix it. There's a way but I don't know enough to advise.
You could try googling your router model and 'wrong country' or keywords like that and see if something comes up.

Hi there , I have Ipad 2. just upgraded to OS 5.1 and now cant transfer any videos to it. videos already stored can be played but when i try to copy any new video, it says that the video cannot be played by Ipad.I have tried mp4, mov, m4v but nothing play

hi there , I have Ipad 2. just upgraded to OS 5.1 and now cant transfer any videos to it. videos already stored can be played but when i try to copy any new video, it says that the video cannot be played by Ipad.I have tried mp4, mov, m4v but nothing plays.

Log in to the Developer forum. You will find instructions on how to install the lastest beta. Your problem is the beta you have installed has expired. All of them did on October 5; you will find hundreds of threads discussing this. If you have a beta it is assumed that you will continue as a beta tester, so a simple update using iTunes will not work.
If you no longer want to be a beta tester install the GM 7.0.2 by restoring from iTunes using DFU mode.

Adobe Acrobat Pro XI 11.0.06 when I reduce file size or try to optimize, I get this error: The document could not be saved. A number is out of range. I do the exact same thing every month and it works. I did it a few days ago and it worked. I receated the

Adobe Acrobat Pro XI 11.0.06 when I reduce file size or try to optimize, I get this error: The document could not be saved. A number is out of range. I do the exact same thing every month and it works. I did it a few days ago and it worked. I receated the pdf, I renamed it. tried to do it before I imported more pages. no go. the 16 mg pdf will normally reduce to 5 or 6

Hi,
Are you facing the issue with any pdf file?
Please try updating Acrobat to 11.0.7 and check.
You might also want to repair Acrobat and see.
Regards,
Rave

HT201210 I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.

I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
<E-mail Edited by Host>

You might try reading the entire help document you linked from:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working. But Windows 7 recognizes the device and I can see my pictures. Same thing happens when I try to put music onto the iPad.

I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working. But Windows 7 recognizes the device and I can see my pictures. Same thing happens when I try to put music onto the iPad.

When in iTunes on the computer,my our ipadmshould show under devices.
Click on your ipadmunder devices then go to music at top center of the iTunes window, check what you want to sync for music. You need to set it to a folder if I remember which would have your music in it you want synced.
Same with PDF files.....there should be an option for data or even PDF files at the top center area of iTunes when the iPad is clicked under devices.
If your iPad does not show or you cannot click on it under devices which is in the leftane of iTunes, the iPad is not being seen by the computer.
Try unplugging the USB cord from the laptop then give it a few and see if the computer picks it up.

HT201407 I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

You are saying the phone is locked, but then you are saying there is no provider. The two situations cannot peacefully coexist. Contact Apple and they can tell you if the phone is locked and if locked to which provider the phone is locked. People on this board are not Apple employees and cannot get you that information.

Hello I am using Ipad 4 and its charger is not working while I was using it few days before and it was working properly now it says that the cable does not support this Ipad Please Help me out.

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