Hello i bought a dead iphone 5s from a person
hello i bought a dead iphone 5s from a person ( imei ****) its not stolen i invwsted kd 65 (aprox 10 usd) to renew it and then it got icloud locked i dont have is no. now plzz can u give his email-adress or tellyphone no. plzzz
<Personal Information Edited By Host>
Sorry but no one can give you that. If you can't contact the previous owner you will not be able to activate and use the phone.
Similar Messages
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hello, i bought a unlock iPhone 5 in 2012 december and i come back to my country and i pay money to use my phone in Turkey and few months later my push button didn't work so i take my phone to apple in los angeles and they give me the new one but they didn't give the box. and 1 week ago i come back to my country again and i take a message from my line comany and they told that i must give money again to use my phone in Turkey until 30rt of january if i didnt pay i cannot use it anymore. but this is so stupid cause apple change my phone in guaranty covorage. what sould i do now
You need to pay your mobile network provider for the calls, SMS and data you need to use your phone. This is an ongoing charge, usually paid monthly.
This is nothing to do with Apple. Apple only provided the handset - not the mobile network you use it on. -
HI Team, Recently One week back I bought a new iphone 5 from India. They have given me a used mobile which has a different IMEI number when compared to the IMEI number present on the box. Please let me know how to proceed further
When you went back to the place where you purchased this phone, & asked them, what did they say?
No one here can help you with this, nor can/will Apple. You need to take this up with whoever you purchased this phone from. -
HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....
These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem? -
Hii all, I just bought an used iphone 5c from an user and only after a few weeks realised that it got activation locked. He might be unaware of that. Is it possible to get back to him and unlock the device for me as i have not contacts with him presently.
Well first you need to sync your iPhone 4 with your Mac/PC so that it will transfer all your music, apps, podcasts, etc. Then sync your iPod Touch and the media you selected during the sync should be there on your iPhone. If you have difficulty in transferring media from iPhone to your computer, try softwares like TransCopy. They will help in transferring data from your iphone to your computer. Dont forget to check that all the transferred data is in the iTunes media folder so that the iTunes can locate the files. Link to Transcopy software :
http://www.copytrans.net/copytrans.php -
hello..i have purchaes iphone 5 from u.s it's a factory unlocked iphone 5 ..on may14th..it has warranty till may14th of 2014..and i came idia on july and after using the phone for 1moh in india ,when i'm trying to restore it doesn't shows apple iphone menu..it displays the screen image of connect usb cable to restore itunes .and i tried times and it shows the error (-1)..when i have contacted apple the said bring the phone to us we will replace it with new one....now i can't go to u.s so please kindly help me..as soon as possible...please
EDIT 2: It cannot be restored via iTunes 'cause I get a screen message saying that there's no SIM card in the iPhone I'm attempting to activate. The friend who sold me the phone showed me a method for restoring it on the phone itself, without having to send the command through iTunes (connect the phone to computer, turn it off, hold both Home and Power buttons until the Apple logo disappears, release the Power button without releasing Home button, iTunes shows a message about an iPhone in restoring mode, restore, etc.). Thing is, I tried this two or three times on the iPhone 5 but the device still doesn't recognize the stupid SIM…
Please, help -
I bought one iPhone 5 from a person but when I put my t-mobile sim it's say sim invalid what I should do now?
Find out to whom the iphone is locked. Contact that carrier and ask if they offer unlocking andif you qulify
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Hello,everyone.i purchased an iphone 5S from a retailer in my country after coming back to my home i restore this iphone it shows an activation id but i dont know what i have to do now?my apple id does not work in this situation.kindly help me out because it cost me to high and if this is not activated i have to bear a huge loss.i am a loyal customer of apple from a past 5 years.thank you for your cooperation
Yes, this is activation lock. Return the phone for a refund, as it is useless without the activation information of the previous owner.
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Hello , I want to buy iPhone 5s from UAE Apple stor and I leave in Saudi Arabia, but I'm wondering about Lte work or not, what's the model in UAE
Thanks & awaiting ur feedbackCheck this link.
https://www.apple.com/iphone/LTE/ -
I bought an unlocked iphone 4s from dubai but it does not work with an indian idea sim..help
i bought an unlocked iphone 4s from dubai but it does not work with an indian idea sim..help
If you are both on the T-mobile network, the sim card should work. If you did a Erase All Content and Settings, then she should be at the point of activation as a new device...talk to T-mobile and be sure the sim she is using is a valid sim card.
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Hello, well i just purchase iphone 4 from pakistan.. I want to update my ios but that didnt work. I just saw the status of my phone.. So iphone was lock.. I need lil help . Thanks
ONLY the carrier it is locked to can authorize unlocking it. You will have to contact them. Since you are not the original purchaser of the phone and do not have service with whatever carrier it might be locked to, it is highly unlikely you will get it unlocked.
Since it was hacked to unlock it originally, it is highly likely that the phone will become a brick if you attempt to apply a legitimate unlock.
Actually, it is probably already a brick.
There is nothing we can suggest other than to google "iphone dfu mode" and try doing a restore in DFU mode to see if that can bring it back to life. It may. If so, you will then need to work with the carrier it's locked to or sell it and buy a new phone. -
how to remove activation lock :Hello I have purchased a iphone 5s from a customer and forgot to give me the email and password and if placed in the phone sim card does not open because he wanted to email and password, what do I do in order to open the iPhone please help me
You just made a very expensive mistake, especially if you can't return the phone.
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i recently bought a new iphone 5s from UAE , but unfortunately i did not find the facetime on my new iphone, how come that i bought a new iphone with missing options , please help
Your earlier phone must have been originally intended for sale in another country and must have been purchased from somewhere other than an authorized Apple retailer. Phones that are intended to be sold in the UAE have FaceTime permanently disabled. The option is not there and cannot be made to work.
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I bought an unlocked iPhone 5s from USA and travel back to my counry but won't work in my country
I bought an unlocked iPhone 5s from USA and travel back to my counry but won't work in my country
Well, there is nothing anyone here can do for you. Did you actually purchase it at an Apple Store, or at another retailer like BestBuy, HH Gregg, a mall kiosk, T-Mobile, AT&T, etc?
The ONLY source for unlocked iPhones in the US is Apple. If you purchased it anywhere other than at an Apple Store, you purchased a locked phone.
You can call AppleCare and give them the serial number of the phone to confirm the status of the lock. -
Hi, I bought an original iPhone 6 from an authorised dealer in China, however on the back of the phone, the FC, CE, and other safety logo symbols are missing. Is this normal for the chinese iPhone 6?
Thank you for your help!caxx wrote:
Also very strange is that I don't have the folder "MobileSync" in /Library/Application Support/MobileSync on my computer. I can't find that folder anywhere.
Correct.
You need to go to ~/Library/Application Support/MobileSync/.
The ~ indicates your User folder not the top level /Library/ folder.
Click on the desktop, then hold Option and go to Finder menu Go and Library will be there (only when holding Option as it is hidden).
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