Hello, I bought the MY BOOK LIVE by WD. I did setup, according to the instructions. I stored video files in Live Book. When I opened up video file, that I stored in the MY BOOK LIVE folder, it didn't play well. It started play slow an frizzed. Please help
Hello, I bought the MY BOOK LIVE by WD. I did setup, according to the instructions. I stored video files in Live Book. When I opened up video file, that I stored in the MY BOOK LIVE folder, it didn't play well. It started play slow an in a few seconds freezed. Why? How can I fix it?
I wanted to buy the external hard drive storage, instead they sold me a sever storage and it doesn't work well.
Should I return it? What shoud I get instead?
Please help!
thank you so much!
Hello, I bought the MY BOOK LIVE by WD. I did setup, according to the instructions. I stored video files in Live Book. When I opened up video file, that I stored in the MY BOOK LIVE folder, it didn't play well. It started play slow an in a few seconds freezed. Why? How can I fix it?
I wanted to buy the external hard drive storage, instead they sold me a sever storage and it doesn't work well.
Should I return it? What shoud I get instead?
Please help!
thank you so much!
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Hello I bought a audio book yesterday and it got charged to my bank account but I left the wifi zone and it didn't get downloaded but the charge still shows on my bank account how do I downloaded with out getting charged again ?
Store>Check for Available Downloads
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Hello, I bought the photografers edition of both lightroom and photoshop. After I paid they didnt gave me the productoct license that i need to continue using both photoshop and lightroom. So, where can I find my product's license?
The Creative Cloud Applications downloads and licensing are controled via the CC Application Manager so you do not have to input your license key manually.
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the title pretty much has my question i guess. it's my first post so i'm not sur if you'll see all of it. I'll just copy paste it anyhow.
i've bought the first season of Death Note on itunes, and i've was never able to download the 11th episode (Assault), it gives me error -50 each time I try. Can anyone please help me with this?Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
When I try to open iPhoto (9.2.1) it says 'You can't use this version of the application iPhoto with this version of OS X. All my photos are on there. Please help. Thank you.
Did you upgrade to a new MacOS X version? Then you need to update iPhoto as well.
Only iPhoto 9.6 is compatible with MacOS X 10.10 Yosemite. Update from the Mac App Store.
Backup your iPhoto library, if you do not have a current backup.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Check the "Updates" tab of the App Store for an iPhoto update and run the update.
When you laugh iPhoto after the update, it will warn you, that the library needs upgrading, That may take a while.
Just in case that you see a warning, that the update is not possible because of an error message: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
Uninstall iPhoto by deleting it from the Applications folder, but do not empty the Trash, so you can put iPhoto back, if need be.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Open the main page "Featured" of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/ -
Hello , I bought an Iphone 5s gold GSM ios 7.1.2 16g and when I restored it, It locked by Icloud and I don't have any Number or Address of previous owner so what I have to do please help me thanks
You will have to contact the previous owner, only he/she can remove the phone from their account. You don't have any contact details for the person that you bought the phone from, email address, phone number, postal address ? If you can't contact them then you won't be able to reactivate and use the phone.
iOS 7 and activation lock : Find My iPhone Activation Lock: Removing a device from a previous owner’s account. -
When iPhone is connected to PC, it shows in itunes but Autoplay does not open for me to copy photos. I tried the Control Panel, changing Autoplay settings but no use. I use a Windows Vista. Please help! All my little ones' pictures are on my iPhone 3GS.
I tried hard reset on my iPhone. I tried restarting laptop and iPhone. I tried a different laptop. I tried removing driver and reinstalling from Device Manager but did not find a driver other than "Apple Mobile Device USB Driver" under "Universal Serial Bus controllers" which I heard shouldn't be uninstalled.
Anything I haven't tried?
HELP!A bit confused by your statement
bcboarder wrote:
. I do not understand why the music is clearly on the Ipod but wont reconize it anywhere.
Are you seeing your music listed in the iPod screen, or in Win explorer as in your earlier post?
I can see all the songs in my Edrive>al's Ipod> Ipod Control> Music folder.
A corrupted iPod database, will report zero music used, and have your music size reported as others, so you wont see the music in the iPod screen. Sorry, I thought there was some hope for you with iPodAccess, in recovery of the corrupted iPod database with your ratings.
You can try to borrow and use the Mac Disk Utility ->First Aid ->Repair.
Of course, if your iPod Hardisk is in a bad state, from the Disk Diagnostic report, then all my suggestion are futile. -
While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes" Help please
That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
Mine is an old IPod, 30 GB, Mod: A1136. I can´t find reference on the IPod page to download its manual or do an update on it. Can anyone please help?
Hello Ramirongo,
If you are trying to update your iPod, then all you need to do is have the latest version of iTunes installed and plug it in. It will check of any updates if they are available and update your iPod. I have also provided the User Guide for your model of iPod as well.
iPod Features Guide
http://manuals.info.apple.com/MANUALS/0/MA186/en_US/iPod_Late_2006_Features_Guid e.pdf
Update your iPhone, iPad, or iPod touch iOS software
http://support.apple.com/kb/ht4623
Regards,
-Norm G. -
My regular computer (which has i-tunes installed on it) is broken right now and I plugged my ipod into my temporary Chromebook to charge it. Now the ipod is telling me to Eject before disconnecting and I don't know how.
Please help!Hello joan marie\'s ipod,
Thank you for the question. You can safely eject your iPod using these steps:
To eject iPod:
Select your iPod in the iTunes Source list.
Click the eject icon next to the iPod in the Source list or choose Eject iPod from the Controls menu.
You can find these steps and additional ways to eject your iPod in the following article:
Safely disconnect iPod
http://support.apple.com/kb/ht1853
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have purchased the device was the work of Yvonne Software did not know that the inside account Cloud I do not know what email I do not know bass Bord please help me thank you
khalid alawad wrote:
I was in Saudi Arabia and I have been working with the man in the shop for buying and selling devices and the cases of Financial does not allow me lossy money, because I bought more than one device Avon and one of them that you see above, and I have a number 7 Yvonne 5 and 8 Avon 4 I do not want Mabdakhal iPhone but to activate and sell and not Tgrima money please, I want solution and good luck to you my best wishes and please, I want to help me for my loss not to the owner of the shop who work LED \ Ye would have lost my job and my money thank you
You are making little sense. Antonio's answer still stands. -
My wife and I share the same apple id, we just updated our iphones. When we were asked if we wanted to share the same apple id for icloud we said yes, now our phones can't face time, please help?
Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/ -
I have just enrolled to study and my course is online. in order to view any of the course content, i need macromedia adobe flash paper to be able to read anything. Please help....
Use a different device.
Adobe did not develop Flash for iOS devices and has ended all Flash development for all mobile devices.
You could try a different browser from the App store such as Skyfire or iSwifter. -
I just want to ask if there is any way i can fix my ipod touch 4G from watar damage and i dont think that a larg amount of water have entered and the ipod isnt working at all and i tried charging it but it didnt work so please help me, and thankyou.
Probably dead if you have tried to charge it.
You should never try to charge or turn on a wet electronic device.
You should let it dry for a week or so, then try. -
I am not able to see toolbars, when I open a new window that window is not visible, if I open from bookmarks and there is music playing I hear it but canNOT SEE the websites. I was able to get window open from the help "window" and open sites from there just not from new: window tab or bookmarks those stay invisible? I tried the help suggestions, safemode,etc.
Hi CMorenoOT,
This prompt is usually displayed when your Apple ID needs to be configured for the iTunes Store. You'll want to run through the additional steps to setup your country, and payment information.
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/HT2731
Tip: If you are trying to create an account using an existing Apple ID, like your iCloud email address, you will receive a prompt telling you that your email address is already an Apple ID. Simply tap Continue, and then tap Use Existing Account on the following screen.
- Next, you'll be required to enter your billing information. To choose a different Credit Card type, tap one of the available options, and then tap Done. You will not be charged until you make a purchase.
- Once you've filled out all of the fields for your billing information, tap Next.
For more information:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
Thanks,
Matt M.
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