Hello! I dropped my iPhone 5 and my camera won't focus anymore, what should i do?

So, i accidentally dropped my phone for the first time today, and the camera won't seem to focus anymore

Accidental damage is not covered by warranty. You can get a replacement iPhone of the exact same model for $269 from Apple.

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  • TS1702 My 3G iphone only loads few apps since I updated and the camera doen't work anymore, what now. Tried to reset to original settings and now it won't load apps, even old ones.

    My 3G iphone only loads few apps since I updated and the camera doen't work anymore, what now. Tried to reset to original settings and now it won't load apps, even old ones.

    What model iPod do you have? If yo have a 2G iPod. many developers when they updated their apps to support iOS 5 and 6 dropped compatibility for iOS 4.2.1 and earlier.

  • I have an iPhone 5 and the camera won't focus. I don't know if there's anything that can be done. Does anyone have any suggestions?

    I have an iPhone 5 and the camera won't focus. I don't know if there's anything that can be done. Does anyone have any suggestions?

    Basic troubleshooting
    reset
    restore with backup
    then as new
    as required if still issues then it is possibly a hardware fault  suggest you take iPhone to an Apple Store genius bar

  • Plz help Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

    Plz help
    Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

    /var is a hidden folder, so you mustn't remove the folder.
    The only solution is to reinstall OS X. If you have OS X Lion or Mountain Lion, use OS X Recovery > http://support.apple.com/kb/HT4718
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  • Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

    Plz help
    Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

    Reinstall OS X.
    Reinstall Snow Leopard without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • I dropped my iPhone 4S in the toilet. Now it won't shut off and the camera light stays on. What should I do?

    I dropped my iPhone 4S in the toilet. I dried it and shook out as much water as I could. I removed the SD card and put everything in a bowl of rice. It is still in there and everything appears to be working normally, but it won't shut off and the camera light stays on. I've tried the restart thing where you press and hold the pwr button and the home button. What should I do?

    Service and Repair - https://selfsolve.apple.com/  Repair options (require hardware serial number)
    http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one  <-- enter correct country once on page

  • I've lost my ipod. I tried to use find my iPhone and it says my ipod is offline what should I do?

    What should I do?

    Leave your contact info via Find My iPhone. The message will display next time it's connected to the internet, and when it does, you will receive an email telling you that the message is displayed and your iPod is located somewhere.
    Chances are, you may never hear from it. Hope you have it running iOS 7.1 (which equips the device with Activation Lock, a feature that allow no one other than you access to your device) since for those running iOS 6 and below the device can be wiped and sold hands down. (It's worth mentioning though, iOS 7.0.x has a bug that allow some "clever" thieves to wipe your device despite the Activation Lock.)
    Don't beat yourself up. You don't have to FaceTime it -- If a call could come through, so would a Find My iPhone message. (And you should receive an email message.) Just wait for a few days for any email message and if there is none, I'm sorry.

  • HT201406 my toddler drop my iPhone and now it won't start?

    My phone fell from about 2 feet and it turn off now it wont start. any ideas?

    Depending on the model of iPhone, you need to hit your toddler up for between US $149 ~ $269. That will cover an out of warranty replacement, if needed.

  • HT201412 I dropped my phone and the camera shutter will not open- any suggestions? Thank you!!

    I dropped my iPhone and the camera app no longer works.  The shutter will not open, however I am able to take front facing punctures when using the Camera360 app.
    Any suggestions would really be appreciated!

    Well if the basics (restart, reset, restore from backup, restore as new) don't work, then you've broken your phone.  Bring your phone and $199 to Apple for an out of warranty replacement.

  • Please can you help....  I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France.  I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade.  I was asked in the shop if I wanted a black or

    Please can you help....
    I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France.
    I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade.
    I was asked in the shop if I wanted a black or white one, I asked for a Black one, as all my iPhones have all been Black as I DON'T LIKE White ones. (sorry)
    I was told my phone would arrive in a week so I waited with broken phone for new one. The following week I was told it would be the following week, the following week i was told the same but the assistant in the shop told me they would ring me when it arrived. Three days later i recieved a text from the shop to say the phone would be in tomorrow, when I went in they said it had not arrived and they would call me when it was in the shop.
    They called me on Thursday the 17th of October to say the phone was in the shop.
    I arrived at the shop at 6:00pm after my work, the shop closes at 7:00pm. I recieved the phone, signed for it and extra unwanted insurance with I was told I could only canceled in a month. I was then told they didn't have any sim cards in the shop, i said no problem the Phone i assume will need charging so i will take it home and charge it and return for the sim tomorrow.
    So the Phone remained boxed.
    When I returned home and opened the box I realised it was a white one, I replaced the lid put it back in the bag, and returned it to the shop first thing Friday 18th October, to point out the error, only to be told "to bad" ?? I was told I could have changed it the night before but not this morning? They said I had ordered a Black one but as I had signed for a White one nothing can be done. I was angry and left the shop. I returned later the same day with a French friend to try and resolve this problem, as I wasn't sure if something was being lost in translation. I didn't think I was being unreasonable, it is a very expensive piece of equipment and this wasn't what i wanted. They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold, and that mine was a silver one.
    I then thought it was my mistake as it was a new phone. She put a sim in the phone put it in the box and I left for a business meeting only to arrive and see a Black iPhone 5s sitting on the table??
    So I then returned back to the shop with the Black one and mine still all boxed and untouched to prove they had blatantly lied to me an hour ago, only to be told that there was nothing they were prepared to do.
    Is this fair practice ? I am at a loss with this and am looking for help ?

    Welcome to the Support Communities. This Apple doc may be of interest:
    Channel Member Code of Conduct
    Kings74 wrote:
    They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
    A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
    "iPhone 5s — Available in silver, gold, and space gray" (Source)

  • I just sent a text message to someone else with an iPhone and it came through from my email address instead of my phone number.

    I just sent a test message to someone I just met from my iPhone to her iPhone and it came through from my email address instead of my phone number. This seems very strange. Anyone know why this might happen? It seems like a potentially big privacy problem.

    likely the iMessage feature it does so to save you money as sms's are mostly charged by the sms where data is not
    read more here
    http://en.wikipedia.org/wiki/IMessage
    you can disable iMessage in the settings of your phone

  • I dropped my iphone and the screen has blue lines on it. Siri still works but the screen doesn't but the screen isn't cracked or shattered. What should I do?

    I dropped my iphone and the screen has blue lines on it. Siri still works but the screen doesn't but the screen isn't cracked or shattered. What should I do?

    Bring your phone and $199 to the Apple store for an out of warranty exchange of your phone.  You clearly broke it when you dropped it.

  • I dropped my iphone and when i picked it up it was working but as soon i got inside the house and turned it on, the screens lights up black then it goes completely white

    he;lpp!! i dropped my iphone and face down on the screen andwhen i picked it up it was working and everything , when i got inside the house and checked it the screen goes black then it goes white and stays then shuts off and the same thing happens when you push the home button, plus im still able to recieve and get text messages i just cant see cause the screen.... help me like NOW !!!!!!!! haha i really dont wanna take it to a shop and pay money !!

    You can try resetting it: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). If you are able to see the Apple, then the reset is in progress, and the Home screen will display shortly.
    If you are not able to see the Apple, then you are going to need to make a trip to the Apple Store.
    Cheers,
    GB

  • I dropped my iPhone and i tried to turn it on but it only comes on at curtain times. And it turns back off when I drop it just a little bit. Sometimes it takes like three days to turn back on. How do I get it to work regularly again?? Please help!!!

    I dropped my iPhone and i tried to turn it on but it only comes on at curtain times. And it turns back off when I drop it just a little bit. Sometimes it takes like three days to turn back on. How do I get it to work regularly again?? Please help!!!

    Seems like there is some physical damage causing an intermittent issue of the iPhone being unable to power on.
    You could try a reset:
    - hold the home button and sleep/wake button down at the same time
    - the iphone will turn off(keep holding) then when the Apple logo appears release both buttons
    If the reset fails I would suggest next time it powers on to try and back it up to either iTunes/iCloud then you can try a restore to factory settings or just back up and book an appointment at an Apple Store to have the iPhone evaluated.
    All the best

  • My niece dropped my iphone and now i cant get past my password screen because its unresponsive in a certain area, what do i do?

    My niece dropped my iphone and now i cant get past my password screen because its unresponsive in a certain area, what do i do?

    hand it in for repair?

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