Hello I get an error and iTunes shuts down on step 3

this is the error I get:
Process:         iTunes [8127]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.5.3 (10.5.3)
Build Info:      iTunes-10530301~1
Code Type:       X86-64 (Native)
Parent Process: launchd [133]
Date/Time:       2012-02-21 19:58:19.367 -0600
OS Version:      Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report:          587782 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report: 587401 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      660BF85A-83F0-40C0-ACD0-53D9CDC170F1
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
this is the report I get when itunes shuts down???? What is going on

Worth starting again with a clean install of the latest iTunes, when working with iTunes Match do use the iCloud Status and iCloud Download fields to track which Song files are the potential cause of 'error'.

Similar Messages

I receive an error and iTunes shuts down every time I try to sync my iPhone

Every time I try to sync my iPhone, I receive an error and iTunes shuts down. I have uninstalled and reinstalled iTunes at least 3 different times and still no luck. Any suggestions please.

Thanks for the answer. The sync process goes well until the last step,(5th) when iTunes try to syncing pictures. At that point I got an error message telling me that iTunes doesen’t work properly. “Windows tries to find a solution to the problem” ...and then the program shuts down. I remember that I tried to include videos in the Photo tab just before it all happend, so I think that is the issue here.
The problem is that i dont know how to uncheck include videos option since the program stops working. Is it something i can do without having my iPhone connected? I Saw that some have installed older versions of iTunes to go around the problem and if that solves it all, at least for now... where can I download it?
Thanx in advance. M

10.5 Upgrade + exteranl drive causing a error and itunes shut down

I installed 10.5 on my computer. I have alsways used an external drive to store my media. When I go to preferences it gives me an error message and shuts down itunes. I do not have enough memory to store my media on the internal drive. What can i do to fix this

You can find version 6.0.1 at http://www.oldapps.com/itunes.htm.

How come when i try to update ipod2g 3.1.3 to 4.2 in itunes an error occurs and itunes shuts down?

OKAY SO EVERYTIME I TRY TO UPDATE MY IPOD TOUCH 2ND GENERATION iOS 3.1.3 TO THE LATEST IN ITUNES WHICH IS 4.2 . i start the download and during the download my computer bring up one of those error things where you click send report or dont send report and i click send report and itunes shuts down i have tried everyhing clicking the restore button update button, even doing the shift and trying to update to 4.0 . nothing seems to work i cant get facebook, twitter, or any app that requires 3.2 & higher. AND YES I AM SURE THAT I HAVE AN IPOD TOUCH 2G AND MY IOS IS 3.1.3 ... WHAT DO I DO SOMEONE PLEASE HELP.. I DONT KNOW WHAT TO DO AND I HAVE THE LATEST ITUNES 10.6 I EVEN TRIED GETTING 10.X TO SEE IF THAT WORKS IT DIDNT..... AND ALSO WHEN I TRIED TO DO THE SHIFT THING I GOT ERROR 3194 IF I FIXED IT I GOT ERROR 16** I FORGOT BUT IT HAD A 1619 OR SOMETHING LIKE THAT./ I ALWAYS GET ERRORS WHAT DO I DO? PLEASE HELP QUICKLY IM LOSING PATIENCE!

I WAS SO CLOSE TO GETTING DONE WITH MY IPOD DOWNLOAD BUT THEN WHEN IT WAS ALMOST DONE IT SAID AN UNEXPECTED ERROR OCCURED !! AGAIN ........
WHAT DO I DOO NOTHING IS WORKING... I;; NEVER BE ABLE TO UPDATE MY IPOD AND BTW I GOT IT IN 2010 JST IN CASE U NEEDED THAT...INFORMATION..

Oct 22, 2013 11:58 PM downloaded 10.9 all well 'til I get desktop and can't enter my password, message of error, and it shuts down: reboot and error reappears"your computer restarted because of a problem. touch any key.....etc' 75-yr-old needs guid

Oct 22, 2013 11:58 PM
downloaded 10.9 all well 'til I get desktop and can't enter my password, message of error, and it shuts down: reboot and error reappears"your computer restarted because of a problem. touch any key.....etc' 75-yr-old needs guidance.........running 10.8.5 til today................???????? Can run in safe boot, but what do i do now ??? thanks
MacBook Pro, OS X Mountain Lion (10.8.3), Intel core i5 2.3GHz

Well, after some thought, I did a 'safe boot', did a disk verify and repair in Disk Utility, repaired permissions in DU and had the same problem I'd mentioned in post.
SO, I went back in (safe boot.........that is, hold down start button, then 'shift') and went to applications and removed or uninstalled any apps that I thought might be interferring with the re-boot or, specifically, with my being unable to sign in with my p/w.........(at the first key stroke, it would crash and give the 'error' message)....I had both Webroot and Dashlane installed that I thought could interfere with password recognition (Webroot protects from viruses, et all and Dashlane is a password codifying appl.) I took out whatever else I thought might not be friendly and, guess what ?? When I signed out of 'safe' mode, and rebooted normally, it worked.........and has been working properly for 3-4 hrs now, so guess it's good-to-go..........seems like it...........hope this helps anyone with the same problem I'd had...........no need to visit "genius bar" some 55 miles from here............guess us mid-seventies guys ain't too old for learnin'...........G'Day, Mates !!

Downloaded 10.9 all well 'til I get desktop and can't enter my password, message of error, and it shuts down: reboot and error reappears"your computer restarted because of a problem. touch any key.....etc'

downloaded 10.9 all well 'til I get desktop and can't enter my password, message of error, and it shuts down: reboot and error reappears"your computer restarted because of a problem. touch any key.....etc' 75-yr-old needs guidance.........thanx
running 10.8.5 til today........................???????? Can run in safe boot, but what do i do now ??? thanks

Well, after some thought, I did a 'safe boot', did a disk verify and repair in Disk Utility, repaired permissions in DU and had the same problem I'd mentioned in post.
SO, I went back in (safe boot.........that is, hold down start button, then 'shift') and went to applications and removed or uninstalled any apps that I thought might be interferring with the re-boot or, specifically, with my being unable to sign in with my p/w.........(at the first key stroke, it would crash and give the 'error' message)....I had both Webroot and Dashlane installed that I thought could interfere with password recognition (Webroot protects from viruses, et all and Dashlane is a password codifying appl.) I took out whatever else I thought might not be friendly and, guess what ?? When I signed out of 'safe' mode, and rebooted normally, it worked.........and has been working properly for 3-4 hrs now, so guess it's good-to-go..........seems like it...........hope this helps anyone with the same problem I'd had...........no need to visit "genius bar" some 55 miles from here............guess us mid-seventies guys ain't too old for learnin'...........G'Day, Mates !!

I tried to install the new iOs 7 on my iphone5 and itunes shut down before it completed and now my phone is stuck on with the apple and a line under it.

I tried to install the new iOs 7 on my iphone5 and itunes shut down before it completed and now my phone is stuck on with the apple and a line under it.

Hello roch23
Check out the article below to get you back up in running.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT1725 I was downloading some songs and iTunes shut down.

I was downloading some songs and iTunes shut down. It says I've purchased a song but it isn't in my purchased playlist, but it charged me for it. How do I get the song, or get my money back?

You've tried the Store > Check For Available Downloads menu option on your computer's iTunes, and does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes ?
If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

When I try to photomerge there is an error and photoshop shuts down

when I try to photomerge there is an error and photoshop shuts down

I'm flabbergasted by this, as I've found just he opposite - that Photomerge in Photoshop CS6 does the job better and more reliably than any prior version.
I'm using PC. I wonder if it could be a platform-specific problem.
Just for fun while typing this I just stitched a 26221 x 4777 pixel pano of a marina directly from raw files (something I could not do reliably from Photoshop CS5 - I always had to convert the files first). Such an image is particularly challenging as the surface of the water changes completely from shot to shot. It finished successfully in just a couple of minutes.
-Noel

Safari and itunes shutting down

Safari shuts down while trying to load home page and itunes shuts down when attempting to download content. Other browsers seem to work normally

WELCOME!http://i29.tinypic.com/2ef7yfn.gif!
Safari issues: Safari for Mac Forums
iTunes issues: iTunes for Mac Forums
When posting please include the version of the application you are using. This info will help the knowledgeable users in providing the correct troubleshooting solutions/suggestions.
Thank you

My iTunes shuts down at step 5 when I try to sync my new iPhone 6

My iTunes shuts down at step 5 when I try to sync my new iPhone 6. When I sync my iPhone 5 it has no problem at all. I reinstalled iTunes and it is still doing the same thing. My iPhone 6 is new out of the box today. iTunes is fine as long as I don't sync the iPhone 6. All my apps are current. Any suggestions?

I had a similar problem with my iPod backing up.
Report that here:
https://www.apple.com/feedback/itunesapp.html

I keep getting "firefox.exe application error" and program shuts down

When I attempt to boot up Firefox I get the following message "firefox.exe application error" and the program shuts down. "The application 0x10008d30 referenced memory at 0x10008d30. The memory could not be "read"

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
Please report back to see if this helped you!
Thank you.

I have just tried to update my iTunes to version 11.1.4 and now I get an error and iTunes won't install. I get error code 7.

I have tried to upgrade my iTunes to version 11.1.4. Now I get an error code 7 and can't access iTunes at all. The message says there was a failure to install. I tried to go back to previous version, but that doesn't work, either. Any ideas?

Solving MSVCR80 issue and Windows iTunes install issues.

Trying to access Music Store and iTunes shuts down...

I've been trying to open the Music Store for days with no luck. I get an error message "The exception Privileged instruction 0xc0000096 occurred in the application at location 0x1003527a" and when I click "ok" iTunes closes abruptly. Sometimes I don't even get the error message and iTunes just closes during the "Accessing Music Store" screen. This is very frustrating as I have done all the posted fixes from Apple. (disabled Norton, unistalled/reinstalled iTunes 6) It's not my ISP because another computer can access it from my wireless network. This came on suddenly with no apparent changes in my hardware/software configuration.(been working fine for 1 year)
Please Help!
Dell Dimension 5100 Windows XP Pro

hiya!
you've got a standard 32-bit version. the x64 version has an "x64" mentioned in that screen. for a little more info on that, see:
http://www.ittvis.com/services/techtip.asp?ttid=4040
i was checking, because the error message you were getting was very similar to one folks can get if they've got a problem with their QuickTime on an x64 PC. itunes needs a functioning QT to work correctly, and a broken QT can cause problems with viewing the Music Store too.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

0xE8000065 error and problems shutting down

I recently tried to shut down my iPhone 4 and it is stuck on the shut down screen...
I then tried to plug it into my windows computer and the error above showed... If all else fails i am gonna wait for the battery to die, it was at about 40% but i have a feeling that the pc charged it...

OK I've sussed it now.

Hello I get an error and iTunes shuts down on step 3

Similar Messages

Maybe you are looking for