Hello, i got a new phone and while connecting to iTunes it didn't sync all the data. What do i do? I do not want to start over
can't sync my new phone to the data on the itunes. pls help
Just do this:
Connect your phone to your computer using the usb cable
Open iTunes and look on the left side for the name of your phone to appear (it will be shown under "Devices" when it is detected)
When you see it right-click your mouse on it and you will see a pop-up like the photo below. When you see this choose "Restore from Backup"
This will restore the data and settings from the backup of your old phone to your new one.
Similar Messages
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When i check the box it says that all apps and their data will be replaced with apps from this itunes library. This is a problem since i have a lot of games and dont wanna lose all my saves. how can i sync my apps without replacing them
There is another solution in this thread that is working for a few people and you keep your apps
Look at the post on page 2 from janofmorgan
https://discussions.apple.com/thread/2632087?start=45&tstart=0 -
so i got a new phone and i am using my icloud on tht new phone but itb says i have two devices on my icloud. i am trying to delete my old phone on my i cloud but it wont let me. i got an email saying that because in deleted my icloud from my old phone now i no one can delete it from the icloud account or try and find it. so *** do i do. and hown i can i delete my storage so its not to full because now my stuff cant be backed up
Settings>iCloud>Storage and Backup>Manage Storage. Select the phone that doesn't say "this phone" then scroll down and choose Delete Backup
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I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased books?
Hi..
On your new iPhone tap Settings > Store.
Make sure Books is turned ON.
You shouldn't need to re purchase the book > Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i have got a new phone and my old phone was wiped. I backed it up but where can i find all my contacts?
Unfortunately your other contacts may be lost. Contacts are not saved in iTunes; they are only synced with iTunes to a supported program such as Outlook or mac Address Book. If you don't have these, there are other options for backing up your contacts such as syncing them with iCloud or another service such as Google. Syncing only partially saves contacts in the backup in order to preserve your favorites and recent call lists; it can't be relied on for backing up your entire contact list.
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I just got got a new phone and want to put my music and pictures on it from my computer. My music is in in itunes and when I sync my phone the music does not come over. What's going on? I'm using itunes ver.11.0.5.5
Hi, gcmar.
I would double check to make sure that you have selected the options for syncing. Look over the article below to make sure you have the items that you want selected to sync over.
iTunes 11 for Windows: Syncing overview
http://support.apple.com/kb/PH12311
Thanks for using Apple Support Communities.
Regards,
Jason H. -
I a got a new phone and backed all of my stuff on to the new one can I now delete the old phone backups off I cloud without deleting the content from my phone?
Yes, absolutely, but before you do, give yourself three or four days to verify that you have everything on the new phone. You also probably will not be able to delete old backup for three days anyway, I have heard that Apple places server in three days lock out after restore from backup initially started.
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I have been streaming videos and music from my phone and iPad. I just got a new MacBookPro and when I try to stream from it, I get the mirror image, but no sound. ????
Hi Avonbikerider,
If you are only having the audio issue when Airplay Mirroring from your MacBook Pro, you may find this forum discussion helpful:
Apple Support Communities: No Audio when Airplay Mirroring from Mac to Apple TV
https://discussions.apple.com/thread/4167956
Regards,
- Brenden -
I got a new computer and haven't used iTunes in years. I have an iPod and want to put my music from it onto iTunes on the new computer. I don't remember my old iTunes account info but i have a new apple ID for my iphone and ipad. Is there a way to transfer songs from my iPod (old iPod video) onto the new iTunes on my new computer and use my new apple ID to sign into iTunes?
I got a new computer and haven't used iTunes in years. I have an iPod and want to put my music from it onto iTunes on the new computer. I don't remember my old iTunes account info but i have a new apple ID for my iphone and ipad. Is there a way to transfer songs from my iPod (old iPod video) onto the new iTunes on my new computer and use my new apple ID to sign into iTunes?
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I got a new computer and backed up my iTunes library to an external hard drive. The external hard drive is not allowing me to access the drive. I no longer have access to the old computer. Is there a way to transfer the songs from my iPod touch to my new computer?
That's a bummer, didn't realize the exHD files were corrupt, esp if you have tried from another PC and not just this new computer.
You can get purchases from the itunes store transferred from an iPod using these directions:
http://support.apple.com/kb/HT1848?viewlocale=en_US
If you want everything (meaning non-itunes songs, app data, photos, etc) you need to buy a 3rd-party ipod manager that support iTouch. Here is an iLounge article to start your research:
http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/P2/ -
I have Itunes10.6 on my macbook but just got a new iphone and it says i need to upgrade my mac but the mac says it has the latest version??? Should I download the newer version? If I do will all my content merge?
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
And see http://support.apple.com/kb/SP575 -
I just got a new itouch and cannot load any music or media onto it using the newest version of itunes. Every time I try the loading bar at the top says "finding purchased items" and then everything locks down and I have to force quite out of itunes. How do I make this stop???
Make sure the computer is authorized. From the iTunes menu bar click Store / Authorize This Computer.
iTunes for Windows: Troubleshooting security software issues
And try disabling anti virus software and turning off the Firewall, then try syncing with iTunes.
Disable antivirus software
Turn Windows Firewall on or off -
i have a iphone 3gs. while connecting to itune, it advised me to upgrade the phone to ios 6. ii downloaded and upgraded the phone to ios 6.but the phone is not going for set up and not reading the sim. Please advise.
YOu'll have to restore, nothing else you can do.
If you have an older backup you can restore to that. -
i have update and restore my wife iphone to 7.0.4 and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!
Looks like you restored your backup file to her phone. If you didn't back up your wife's phone first, then the data is gone, sorry.
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I have just purchased a new ipad2 to replace my old ipad. How do i sync all the data in my apps I am worried about losing my data?
iPad settings and data created and stored by a 3rd party party app along with app settings are included with the iPad's backup along with other data.
If you are syncing your iPad direct with iTunes on your computer via USB, the iPad's backup is updated as the first step during the iTunes sync process.
The first time you connect a new iPad or iOS device to iTunes that is used to sync with another iOS device, you are prompted to transfer the backup for the other iOS device to the new device. This is followed by a sync to transfer the same content from your computer that is on the old iPad to the new iPad such as music, movies, tv shows, 3rd party apps, photos, audio and print books, etc.
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