Hello, I have a 2009 iMac, and my harddrive has failed several times now, and now I need to re-install snow leopard but my install DVD is damaged and I have bought a new snow leopard disc. However my iMac will not read the disc at all ?

Hello, I have a 2009 iMac, and my harddrive has failed several times now.
I tired to reinstall snow leopard with the install DVD that came with my iMac. However the disc is damaged so I bought a new Snow Leopard but my iMac wont read the new disc, it just stays in the apple logo screen, I have tired safe boot, holding down the "C" key on startup and tried using disc utility but getting nowhere.
Please help. Thanks.

Might be related, if your hard drive is a 1TB drive,it could be a Seagate drive.
The drives are known to fail and your iMac maybe covered for free replacement under the Apple's Seagate hard drive replacement program until April 12 of this year.
I Believe the 2009 models are covered under this replacement warranty.
You can find out if you are eligible here.
http://www.apple.com/support/imac-harddrive/
Good Luck!

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