Hello, I have a computer that was running Firefox version 3.05, now doesn't run. I upgraded firefox to 15.0.1 with no change.?
Hello,
I have a computer that was running Firefox version 3.05, now doesn’t run. I upgraded firefox to 15.0.1 with no change. When Firefox is started, I get the attached message.
Unable to connect.
Firefox is unable to connect to the server at comcast.net.
The computer is a HP Pavilion is Pentium 4 CPU at 2.80 GHz with 1.50GB of RAM.
The operating system is Windows XP Home Edition Version 2002, Service Pack 3.
The Harddrive is 143GB with 62.7GB used and 80.7GB free.
I would appreciate any help you can provide.
My contact information is: e-mail ****[email protected]
Cell Phone is ***-***-****
Home phone is ***-***-****
''moderator deleted personal information - privacy'' <br />
''https://support.mozilla.com/en-US/kb/Forum+and+chat+rules+and+guidelines''
Thank you
Ken Hardy
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*http://kb.mozillazine.org/Error_loading_websites
*http://kb.mozillazine.org/Browser_will_not_start_up
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