Hello I have a mac book pro (lap top) and it's version is 10.6.8.i want to up grade it to 10.9.2. version .i downloaded version from apple store twice and it is un able to installing; give me error massage of installing.the error has not any number and it
Hello
I have a mac book pro (lap top) and it’s version is 10.6.8.i want to up grade it to 10.9.2. version .i downloaded version from apple store twice and it is un able to installing; give me error massage of installing.the error has not any number and it says :installation can not be complete with a red sign. please say the solution.also how i can get the 7.0.0. version up date from apple store . i searched very much but i did not find the version .
What MacBook Pro model do you have? Check the apple, left side of the menu bar, About This Mac, More Info, System Report, Hardware and then the Model Identifier...has to be at least MacBook Pro3,1 to install Mavericks.
Similar Messages
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Hello, I have a Mac Book Pro mid 2012, and forgot password, how do I reset it without losing info?
Hello, I have a Mac Book Pro mid 2012, and forgot password, how do I reset it without losing info? I certainly dont want it to be reseted by apple with my info from work, thank you very much for further response.
First, make sure caps lock is not on.
You must back up all data before continuing, unless you've already done so. If you need to back up but can't log in, ask for instructions.
If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise*, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
*Note: If you've activated FileVault, this procedure doesn't apply. Follow instead the instructions on this page:
If you forget the password and FileVault is on -
hello,
I have a mac book pro and have the application iphoto and would like to know how to activate the location settings as it is currently showingplaces disabled.We put the photos through an ipad, iphone and a normal camera.Please help me out
Thanks
Cheers!!iPhoto>Preferences>Advanced>Look up Places...change here.
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PLeas help with detail information .Im unable to watch you tube or any video .My flash flyer need to be update .Can i please have steps by steps how to achieve this process . I have a mac book pro .thanks in advance .I try but no sucess.desperate .All the site are asking me to pay .
Go here -> http://www.adobe.com/software/flash/about/.
Download the Flash player disk image and mount it by double-clicking the icon. Once the disk image is mounted, double click on the installation package. Be sure and restart your browser(s) before you try to view a YouTube video.
Clinton -
When trying to access the site Cengage. Firefox provides a pop-up feature so that I can't access the site.
Hello vdurphey, go from 3-bar menu button > Preferences > Content panel > '''Uncheck''' the '''Block pop-up window'''s
'''OR (i think better option)''' add an exception to your site in '''Exceptions...'''
see for more information : [https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting#w_pop-up-blocker-settings Pop-up blocker settings]
thank you -
I have a mac book pro with retina,I haven't turned it on in a couple of months.no problems then, now when I try to turn it on i only get apple logo and progress bar. After a few mins the laptop just turns off and nothing eles.any help would be appreciated thanks
I linked to it above, but here is another link.
http://support.apple.com/en-us/HT201262 -
i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?
You have to add another email address on one of the two devices that you can use as the "You can be reached for FaceTime at" contact address and then remove/uncheck the Apple ID email address as the contact address on that device. The way you are currently setup is like to trying to call yourself on your on phone - from your own phone.
Using the iPad as the example go to Settings>FaceTime>You can be reached for FaceTime at>Add another email address. Then add a working email address in the next window. Apple will verify the email. Go to the inbox of that email account, read and respond to Apple's email in order to complete the verification process.
Go back to Settings>FaceTime>Uncheck the Apple ID email address and make sure that the new email address is checked/selected (you will see it being verified again) and that new email address will be your contact address for the iPad. -
Hi, I have a mac book pro running mavericks and recently tried to connect to a 3rd gen apple tv but the airplay icon is not showing up in the top bar. I then tried my girlfriends laptop running mountain lion and it showed up straight away. Any suggestions?
How old is the MacBook Pro? AirPlay is only supported on 2011 and newer models, due to the requirements it has in hardware for graphics acceleration.
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I have a mac book pro and when I turned on iChat it would not let me video chat with more then one person even though I was able to in the past. It only showed an icon to video chat with one person. Please help!!!! ASAP
Hi,
Check the iChat Menu > Preferences > Video Section > Bandwidth setting.
iChat needs to see a Minimum of 128kbps to do 1-1 chats in Video
For 3 and 4 way chats it needs 384kbps
Set the Bandwidth to 500kbps if it is set lower.
Also check the speed you are getting from your Internet supplier.
9:28 PM Thursday; February 23, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
i have a mac book pro and it is having a lot of problems.apple has told me they will replace my laptop but now they are saying they wont replace coz i stay in india. wats d use of warranty then if they cant correct a laptop in india
rsb_cul_hunk wrote:
i have a mac book pro and it is having a lot of problems.apple has told me they will replace my laptop but now they are saying they wont replace coz i stay in india. wats d use of warranty then if they cant correct a laptop in india
You'll have to read the terms of your warranty for India and see what your availalbe options are.
There are plenty of service providers in India, so that's not a problem.
Your location isn't a problem, what likely happened is your out of warranty period or you purchased the machine through another country and it got registered with a different warranty period. Once Apple discovered your in India, the warranty for that country is applied.
For instance in the EU the warranty period is 2 years by law, so Apple has to honor that. But elsewhere it's 1 year and perhaps that's why you were denied replacement. Not because your from India, that the warranty period for machines in India is one year, like it is for everyone else.
I guess you could fly to the EU and then make a warranty claim from there, but it's already too late, your machine and conversation with Apple was already recorded.
Now if your indirecting asking folks here to service your machine by shipping it to the EU, you better watch yourself around here.
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I have a Mac Book Pro with 10.7.5 and I am trying to upgrade to the free Mavericks but when I click on the download it doesn't do anything. What am I dong wrong?
A couple things to try.
1) Quit the App Store, wait a few minutes, then open it and check the Purchases tab. Is there a progress bar.
2) Boot into Safe Mode and try to download it: http://support.apple.com/kb/HT1564 -
I have a Mac Book Pro, What kind of software should i buy to able me to watch movie on the net. Right now it just said " Blocked plug in"
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The type of plugin that you need depends on the type of video file that you wish to view. We would need more details to assist. -
I have a mac book pro that both USB ports have stopped working one about a year ago and one recently. Is it possible to connect to another one of the other MBP's ports with a cord that ends with a USB port?
Thank you For your time and thoughts!
I went by the Apple Store and they told me that there was a "Flat Rate" repair service for this particular part where they would replace the logic board along with the USB ports for $350. Seems like best avenue. All of this would have been moot but my wifi in the computer also doesn't work so I was using my phone as a hot spot and tethering it to the computer for Internet access when the last port quit. This left me with no internet and no printing capabilities on the computer I use for my business. Basically became a nice paperweight. lol
They will ship it off Monday and I should have it back Thursday!
Again, thank you! -
My wife and I have 2 new iPhones and also have a mac book pro and an iMac. How can we share apps, music and contacts between all these?
Use the same Apple ID and password for purchasing in all these devices.
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Hello,
I am trying to connect my laptop to my TV. The computer flashes blue after I plug the cable in but the TV says there is no signal.
I have a Mac Book Pro 2009 and a Samsung 32" Class (31.5" Diag.) 450 Series 720p LCD HDTV (2010 model).
I am using a mini display port to VGA adapter. I have sucessfully hooked up boh devices but it stopped working after a handful of times. I was wondering if there is anything I can do to fix the problem or is my cable broken?Some things you can try.
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