Hello, I have a problem. Help me to solve it. The first time I want to buy the game and asks me to answer a security question that I do not remember. Discard them please that I introduced them to
Hello, I have a problem. Help me to solve it. The first time I want to buy the game and asks me to answer a security question that I do not remember. Discard them please that I introduced them to
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom
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Hello,i have a problem with my gift card here in switzerland,when i want to redeem the cod says that the code is not good for i tunes....and i buy the gift card from the shop...any idea? thx
I have one of these http://store.apple.com/us/personalize/itunes?product=M9949
but the credit on it is 30 chf....i try to reddem into itunes and after all the steps i recive a message that says"the serial code is not good...." i don t know why say this.... -
So basically I need to confirm my identity but I can't because I can't remember the answers to my security questions. I scheduled a meeting with Apple, to see if they can fix it. Nod I would just reset them from my rescue email, but I don't know what that email is and it's also no longer in use.
Do you know of any way to fix this?You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I have not registered any email beginning with the letter 's' but that is the email they are sending my answers to. I just want to know how to reset these questions and change that email. Please help.
Hi
To reset your security questions you will need to contact apple either by phone or email, many people have asked this question before and most have all ended up contacting apple
Hope this helps -
How do i change my security questions?
Did you do the Super Duper clone before you tried to reinstall the OS? If so, the original install disc is likely earlier than 10.4.11, and that may be why you are getting the message.
When trying to reinstall the OS, did you select the "Archive and Install" option? If not, you might try that. Here's a link that might help:
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1103.html
Good luck! -
Hello i have a problem my mac butoos up but cant get to move de curser with the trackpad or external mouse please help
Try a PRAM reset.
Instructions here > Resetting the PRAM -
Hi, I installed IOS7 in my iPad and now when I want to turn it on it ask me for a password, when I configured I do not remember to ask me for a password , and now it is blocked I put some password that could be but no one of them are, what can I do ? Please help me
Hi, I installed IOS7 in my iPad and now when I want to turn it on it ask me for a password, when I configured I do not remember to ask me for a password , and now it is blocked I put some password that could be but no one of them are, what can I do ? Please help me
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OK so i need to reset my security questions because i do not remember them,but the link that is given for my email is incorrect. i do not know how to change that?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103340) -
I can't remember the answers to my Apple ID security questions.
1 Reply Latest reply : by alexbird I have I money in my apple I'd and when tried to purchase Apps asking me two security question but I am not remember the answer so I need your helpHello there, Subhi.sa.
Just wanted to second Niel's recommendation. Additionally this Knowledge Base article also provides some steps you can take yourself if you don't remember your security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email addresssign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to us on the Apple Support Communities.
Cheers,
Pedro D. -
i'm trying to activate an itunes card on my ipod and although i'm putting my password in, it's still asking me to answer my security questions. I forget them, any suggestions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have just installed iTunes for the first time. When I run the application I get a "iTunes not working" message. Operating system Vista (32 bit). I have tried reinstalling with all firewalls off, but still no success. Have other people had this problem?
Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
My sons just bought me an ipad mini especially so that I could check a certain website on which I sign up for jobs throughout the day. The website is updated constantly throughout the day with new jobs and the status of the jobs I already have accepted and worked on. (It shows the percentage of the job that has been done.) It worked fine only the first time I logged on with the mini. Since then (yesterday,) when I check the website, it lets me log in, but I only see the same exact information that was there the first time I went to the website using the mini. It seems to be 'frozen' on that particular first look. It doesn't update at all.
I know it is not updating because I have also been checking with my notebook computer and with the notebook, the website is up to date.
Maybe its Safari?
I had the same problem when I used a friend's iPad.
I wonder if there is a setting or something that I could change to allow the website to update to the time I check it.
If not, then the ipad mini is a terrible disappointment and I would like to return it.
If you can help me, I would be extremely grateful.
Thanks in advance...This issue can be caused by corrupted cookies or cookies that are blocked.
*check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I got CS4 software. When the first time i install, i chose the normal installation content. Then I found that there was no photoshop on the start menu. After that I try to put the disk into the notebook again and find that there is no photoshop listed on the "installation list"
download the cs4 design premium installation files and install ps using them,
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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