Hello I have an iMac 24 inch Mid 2007, 2.4 GHz Intel Core 2 Duo, 4 GB 667 MHz DDR2 SDRAM, with recently updated and reinstalled Maverick OS 10.9.1 due to frequent sudden crashes, save mode hasn't seemed to help, crash report below
Anonymous UUID: 394498C3-A77C-DEE2-E84F-B124F1F29240
Mon Feb 17 22:09:58 2014
panic(cpu 1 caller 0xffffff80186dc19e): Kernel trap at 0xffffff8018541110, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff8018541110, CR3: 0x000000006ab66000, CR4: 0x0000000000000660
RAX: 0x000000001be3bdb1, RBX: 0xffffff8023f81408, RCX: 0x000000000000000c, RDX: 0xffffff802894be90
RSP: 0xffffff8098273828, RBP: 0xffffff80982738d0, RSI: 0xffffff8098273c70, RDI: 0xffffff8018ceeae0
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x000000000000001d, R11: 0x0000000000000246
R12: 0x000000001be3bdb1, R13: 0xffffff8098273c70, R14: 0xffffff8023f814c4, R15: 0xffffff8018ceeae0
RFL: 0x0000000000010282, RIP: 0xffffff8018541110, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8018541110, Error code: 0x0000000000000010, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80982734b0 : 0xffffff8018622f69
0xffffff8098273530 : 0xffffff80186dc19e
0xffffff8098273700 : 0xffffff80186f3606
0xffffff8098273720 : 0xffffff8018541110
0xffffff80982738d0 : 0xffffff8018811d38
0xffffff8098273940 : 0xffffff80187fc9db
0xffffff80982739a0 : 0xffffff80187d544b
0xffffff8098273a20 : 0xffffff80187d4da4
0xffffff8098273ae0 : 0xffffff80187f3dc6
0xffffff8098273b80 : 0xffffff80187e5f15
0xffffff8098273c30 : 0xffffff80187e67d2
0xffffff8098273f50 : 0xffffff8018a3de23
0xffffff8098273fb0 : 0xffffff80186f3e06
BSD process name corresponding to current thread: fsck_msdos
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000018400000
Kernel text base: 0xffffff8018600000
System model name: iMac7,1 (Mac-F42386C8)
System uptime in nanoseconds: 260732062621
last loaded kext at 32683580624: com.apple.driver.AppleBluetoothHIDKeyboard 170.15 (addr 0xffffff7f9a1c9000, size 24576)
last unloaded kext at 213959498726: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9a3ff000, size 8192)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.CSRBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.ATIRadeonX2000 8.1.8
com.apple.kext.AMD2600Controller 1.1.4
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleRTC 2.0
com.apple.iokit.AppleYukon2 3.2.3b1
com.apple.driver.AirPortBrcm43224 700.36.24
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBUHCI 650.4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOATAFamily 2.5.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.21f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F1900000000, 0x4D4943533338554642203247422020202020
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F1900000000, 0x4D4943533338554642203247422020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.0f6 12982, 3 services, 22 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD3200AAJS-40RYA0, 320.07 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Built-in iSight
USB Device: USB2.0 Hub
USB Device: Photosmart 8100 series
USB Device: ScanSnap S510M
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
A stale or corrupt kernel cache
A damaged OS X installation
A fault in a peripheral device, if any
Corrupt non-volatile memory (NVRAM)
An internal hardware fault (including incompatible memory)
An obscure bug in OS X
You may already have ruled out some of these.
Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation may solve a problem that isn't solved by reinstalling in place.
Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications of the machine.
Apple Diagnostics or the Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test, if applicable.
In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
Connecting more than one display is another reported trigger for OS X bugs.
If your system is not fully up to date, running Software Update might get you a bug fix.
In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.
Otherwise, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
Print the first page of the panic report and bring it with you.
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MacBook Pro 15-inch, Mid 2010 2.4 GHz Intel Core i5 with Mavericks is very slow
Hi everybody,
i have already seen this discussion (https://discussions.apple.com/message/24018625#24018625) started by campitor and allegedly solved by arthur but only for campitor's concrete case and already closed. Therefore I have made the same checkup with Etrecheck (see below). It would be really great to solve this problem because I need my mac for work and I am getting really desperate: it's just too slow for effective working. I am really desperate and really thankful for any kind of hint or help that could bring back my machine to normal workable speed.
cheers,
Cris
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 3 days 10:27:10
Disk Information:
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 319.21 GB (117.43 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. iPhone
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.taoeffect.ispy.kext (2.0.1)
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Jaksta: Path: /Library/StartupItems/Jaksta
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.taoeffect.ispyd.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.hp.help.tocgenerator.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
[not loaded] com.taoeffect.EspionageHelper.plist 3rd-Party support link
User Login Items:
Dropbox Encore
Caffeine
Google Drive
CleanMyDrive
Dropbox
WiSpy
Sync Folders Pro
Satellite Eyes
PomodoroApp
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewer: Version: 9.5.5 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
Hazel 3rd-Party support link
Perian 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources
Adobe AIR Updater: Version: 3.3 - SDK 10.5 3rd-Party support link
Template: Version: 3.3 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office-Erinnerungen: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.0 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
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/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
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/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
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/Applications/iWork '09
MetaZ: Version: 1.0a13 - SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 187.92 GB
Destinations:
Cristobals TC data [Network] (Last used)
Total size: 2
Total number of backups: 30
Oldest backup: 2013-09-18 10:32:44 +0000
Last backup: 2014-01-26 18:21:05 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
4% cookied
4% com.apple.WebKit.Networking
4% WindowServer
2% Safari
1% EtreCheck
Top Processes by Memory:
172 MB Safari
115 MB mds_stores
100 MB com.apple.WebKit.WebContent
74 MB MenuTab for Facebook
41 MB WindowServer
Virtual Memory Information:
199 MB Free RAM
868 MB Active RAM
608 MB Inactive RAM
962 MB Wired RAM
4.21 GB Page-ins
332 MB Page-outsHey Cris from London,
I would try out the recommended steps in the following link:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Let us know if any of the steps within resolved the issue.
Welcome to Apple Support Communities!
Take care,
Delgadoh -
My Computer is running slow, please help 15-inch, Mid 2012 2.3 GHz Intel Core i7
Do i have a virus? so i need to get more ram? what should i do??
Problem description:
My computer is running slow, why?
EtreCheck version: 2.0.6 (91)
Report generated October 28, 2014 at 10:39:06 PM PDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 4 days 1:10:48
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (257.95 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[running] com.hp.devicemonitor.plist Support
[running] com.hp.productresearch.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
TuneupMyMac Application (/Applications/TuneupMyMac.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ℹ️
Searchme
SlickSavings
Amazon Shopping Assistant
Ebay Shopping Assistant
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
6% Safari
4% PluginProcess
1% hidd
1% com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
236 MB Safari
86 MB PluginProcess
64 MB WindowServer
52 MB com.apple.WebKit.Networking
39 MB softwareupdated
Virtual Memory Information: ℹ️
59 MB Free RAM
1.63 GB Active RAM
1.65 GB Inactive RAM
732 MB Wired RAM
1.27 GB Page-ins
25 MB Page-outsOk I have done this, i hope i did it right and ill see if its working any better,
EtreCheck version: 2.0.6 (91)
Report generated October 29, 2014 at 7:07:14 PM PDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:5:52
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (266.64 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[running] com.hp.devicemonitor.plist Support
[running] com.hp.productresearch.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
TuneupMyMac UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% com.apple.WebKit.WebContent
2% WindowServer
1% Safari
1% identityservicesd
1% fontd
Top Processes by Memory: ℹ️
159 MB com.apple.WebKit.WebContent
159 MB Safari
112 MB mds_stores
82 MB ocspd
56 MB WindowServer
Virtual Memory Information: ℹ️
1.69 GB Free RAM
1.60 GB Active RAM
320 MB Inactive RAM
673 MB Wired RAM
338 MB Page-ins
0 B Page-outs -
I have tried to install on two separate chip orders. One was the initial order and the other set was the replacement chips. I followed all the installation instructions Apple has on their site. I have even watched a few videos to make sure. I have bought RAM chips before for my Macbook Pro and they work fine. Am I purchasing the wrong RAM chips? Here is the type of RAM chips I ordered... 8.0GB (2x4.0GB Kit) PC3-10600 DDR3 1333MHz SO-DIMM 204 Pin CL9 SO-DIMM.
That appears to be the correct dimms:
204-pin PC3-10600 (1333 MHz) DDR3 SO-DIMM
Whether yours follow any additional apple requirments is another question. Was there any mention about apple compatibility from the place you bought them?
If they aren't working they are probably bad or missing some additional apple requirement. But try reversing them first or using one at a time.
FYI, OWC sells that stuff too (definitely apple compatible). And if you follow that link you will again see you have the correct specs. -
I have a 24-inch Mid 2007 iMac. Should I upgrade to Yosemite?
I have a 24-inch Mid 2007 iMac. Should I upgrade to Yosemite? I was advised by genius bar that it would slow down my iMac.
According to sources such as http://mactracker.ca download database specs for
the iMac (24-inch Mid 2007) your computer can use more RAM than it has now.
Maximum Memory: 6.0 GB (Actual) 4.0 GB (Apple)
Memory Slots: 2 - 200-pin PC2-5300 (667MHz) DDR2 SO-DIMM
•iMac: How to remove or install memory
And so it should work better even if you stay with Mountain Lion OS X 10.8.5.
The hardware upgrade will help the Mac OS + applications, in basic functions.
[This computer is already considered 'vintage' by Apple...]
Depending on the amount of use the computer has seen so far, it may also be
a candidate for a replacement hard disk drive; perhaps a larger capacity, too.
If you consider an upgrade, also consider a complete backup and a bootable
clone of the current (if updated to 10.8.5 with its applications updated) OS X
on an externally enclosed hard disk drive with its own power supply. You can
see a few of these that do not run on Mac port power, & standalone, at OWC.
{The company known as OWC is macsales.com, a fair example of mac-centric
supplier of quality products for Mac community, awhile. Or so people tell me.}
Clone utilities such as superduper, carboncopy cloner, or disk utility can work.
Test a cloned OS X copy for boot-ability and other function before moving on.
Could be you'd be better off with this computer on Mt Lion than a later OS X.
And a newer later computer should also have hardware specs and some up-
ward expandability for use with the expected new & future changes to OS X.
Hopefully you can get some fair use and more years from your iMac 24".
And that means hope for the best, and plan for the worst. Backup, backup...
Good luck & happy computing! -
I have an iMac. , mid 2007. Frequently, when I take an action, the little color wheel starts spinning and goes on for quite awhile. Save a file, close a file, open a file, open a window, it's all random. Somtimes it stalls, sometimes it doesn't. Sometimes long, sometims short. Why is this happening?
Consider adding more memory. Be sure you have adequate free space on the hard drive - 15 GBs or 10% of the drive's capacity, whichever is greater. Do not run too many applications concurrently. Visit The XLab FAQs and read the FAQ on resolving the SBBOD.
Do some maintenance:
Repair the Hard Drive and Permissions
Boot from your Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. Drive Genius provides additional tools not found in Disk Warrior. Versions 1.5.1 and later are Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space. -
I have a mid 2007 IMac, 2.4Ghz intel core 2 Duo with 2 GB 667 MHz DDR2 SDRAM can I upgrade to 4GB
I have a mid 2007 IMac, 2.4Ghz intel core 2 Duo with 2 GB 667 MHz DDR2 SDRAM can I upgrade to 4GB?
Maximum Memory
6.0 GB (Actual) 4.0 GB (Apple)
Memory Slots
2 - 200-pin PC2-5300 (667MHz) DDR2 SO-DIMM -
I have a iMac (20-inch, Mid 2009). On start up It will sit at the white screen with the logo and the wheel that spins under it. It will not go past this point? Any ideas?
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
It takes a long time to open up documents on my Imac. I get the multicolor circle for a long time. I have 27 In Mid 2010 3.2 ghz Intel core I3 with 16 gb memory.
There are file hidden all around in your system.
Go to Phil Stokes' info page, for a gerat uninstall primer. -
I have an iMac 1.83 GHZ Intel Core Duo. The sound is suddenly intermittent, the magic mouse erratic. I'm running OS X 10.6.8. How do I correct this?
Will Lion run on this machine?Unless you have an intel core 2 duo processor or greater, you can not run Lion
General requirements-Lion
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space -
Bluetooth shuttted down after I updated to Mavericks, please help me !
I am 70 Years old and worked very happy with my iMac (21,5“ mid 2010, 3,2 GHz Intel Core 3)
until I updated him from SnowLeopard 10.6.8 to Mavericks 10.9.2.
2 Days all was OK. Next Morning-Start he needs (until now) 3 minutes to show me a SCREEN only milky white. After that he starts like ever with all ICONS in about 1 minute. (together 4 min.)
..But I must notice, that I cannot make anything, because the „BLUETOOTH APPLE WIRELESS KEYBOARD and the APPLE MAGIC MOUSE“ doesn't work anything like before.
I could nothing do, I must drop my APPLE only out.
That I maked ever 10x and all was the same... (Maveriks also 4x new updated)
I taked my Logitech-Bluetooth-Mouse from the WIN-Laptop, dropped it in USB from iMAC...and in one second I could work only with this MOUSE...I buyd the Logitech COMBO K520 and all was OK now with my lovely APPLE iMAC to work with him...But without APPLE KEYBOARD and MAGIC MOUSE...and with a 4 min. -START until now.
I asked the EXPERTS from APPLE-SUPPORT under Tel. 0800-6645451 in Germany, became a Number, maked many Things by starting new, but the mistake after all is the same like before.
When I look into ...Apple/ Info/System/ Hardware/ Bluetooth ..my APPLE says: NO INFOs FOUND (Es wurden keine Informationen gefunden.)
Under Hardware/ Diagnose : Selbsttest beim Einschalten: zuletzt ausgeführt: 15.05. 14, Ergebnis: Bestanden (that means OK) !!
I asked many Peaple, who sold APPLE-Computers in the STORS, but they all had no IDEA, how they can help.
I think, it could be a DRIVER when Starting the BIOS, JAVA RUNTIME a.s.o...
Is an Expert under YOU to help me by my Problem with this iMAC ?dietmarfromdeu,
if you start up your iMac in Safe mode, do you still have Bluetooth problems with your Apple wireless keyboard and Magic Mouse? -
I'm using iTunes 10.6.1 on an iMac 2,66 Ghz intel core Duo with8GB DDR3 and Lion 10.7.3 I have 260000 mp3 stored on a My Book 3 TB external fire wire 800 Drive - when I play songs I get short interruptions every 20 to 30 seconds. Can't iTunes handle that number of songs?
I'm using iTunes 10.6.1 on an iMac 2,66 Ghz intel core Duo with8GB DDR3 and Lion 10.7.3 I have 260000 mp3 stored on a My Book 3 TB external fire wire 800 Drive - when I play songs I get short interruptions every 20 to 30 seconds. Can't iTunes handle that number of songs?
-
Updated CC2014 the other day, will not open, crashes everytime. I have OS X 10.9.4 - 3.4 ghz intel cor i7, 16 GB 1333 HHz DDR3, in vain talked on to adobe tech, with no help from Adobe.
This morning, I made a new "customer" and downloaded the "trial version" of CC2014 photoshop. This resulted a working CC2014. I hope Adobe can fix my "real" account which does not work at this time.
Anyone else tried this?
KenI don't think everyone with a Mac is having basic problems with Photoshop 2014.1.
What exact versions do you have in each case? Is your updated version 2014.1, while the "new customer" version is 2014.0? Choose Help - System Info to see.
Sounds like, given your specific system, you may want to try a full clean and reinstall, or maybe a downgrade to 2014.0 until 2014.1.1 or 2014.2 comes out. I think the older versions are available through the Creative Cloud application.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-Noel
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