Hello. I have an Ipod Touch (The Latest one) and the it is stuck on the Apple Logo

I have an Ipod Touch (The Latest one) and the it is stuck on the Apple Logo.
P.S My lock button is stuck sadly.
Thanks!

You will need to get it serviced. You need that Sleep/Wake button working to try a Reset.
Basic troubleshooting steps  
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Similar Messages

  • I cannot turn on my ipod touch. the apple logo appears but does nothing after and when connected to the computer, it is nor recognize. what's the solution for this?

    how to fix ipod touch if it hungs/ does not turn on and stays only on the apple logo when you press/hold the keys home and sleep/wake. and when connected to the computer, it does not appear in the itunes that the ipod is connected or simply the computer does not recognize the device. i barely need you help guys! please...

    I found this possible solution on another support thread, so I tried it.
    turn off iPod
    hold Sleep and Home buttons to start it.
    When Apple appears, let go of Sleep button, but keep holding Home button.
    When screen goes blank, let go of Home button.
    Connect cable and check iTunes to see if it has conencted.
    This did not work for me.
    I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
    I connected them with the cable, and it works like normal.  :-)

  • On my iPod Touch, the Apple logo appears and then shuts off again. What do I do?

    It has been doing this for a while. It became unresponsive so I turned it off and now it won't turn on. I know it's not dead, because I had just got done charging it all the way. I've tried almost everything and it still doesn't work. Help?

    Try a Reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • HT4314 hello i have an ipod touch 4 5.1.1 and i can't post status updates or have a profil picture what is the problem and my sister has it and we have the same itunes account in game center

    hello i have an ipod touch 4 5.1.1 and i can't post status updates or have a profil picture what is the problem and my sister has it and we have the same itunes account in game center

    And the answer is: 
    williamfromlongueuil wrote:
    we have the same itunes account in game center
    You need to have your own account...  DUH....

  • Hello. i have a ipod touch 4, and i am putting in the correct passwotd but it is saying im not, now its saying to connect to itunes on my computer but itunes will not work. what do i do?

    hello.
    i have a ipod touch 4 and i have being putting in the correct password for it but it keeps saying it's wrong. now it is telling me to connect to itunes but itunes does not work on my computer.
    i need this problem fixed ASAP because i use my ipod for my uni studys..
    thank you alice walsh.

    Place it in recovery mode by:
    Placing your device into recovery mode
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
    Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
    If necessary, open iTunes. You should see the following "recovery mode" alert:
    Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes

  • Hello, I have an iPod touch and it don't has light or brightness. I can see the icons and use it but can get it work properly. I went to settings and the brightness is adjusted tu full level. Any idea?

    Hello, I have an iPod touch and it don't has light or brightness. I can see the icons and use it but can get it work properly. I went to settings and the brightness is adjusted tu full level. Any idea?

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

  • Hello, I have a iPod touch 4g,last time when I paired with my friends iPhone it showed his iPhone's name along with devices connected earlier in the bluetooth list after I updated my software to ios 5.1 the names of friends devices appear as D1:FG:12:13..

    Hello,
    I have a iPod touch 4g,last time when I paired with my friends iPhone it showed his iPhone's name along with devices connected earlier in the bluetooth list after I updated my software to ios 5.1 the names of friends devices appear as D1:FG:12:13:AK something like that and all the other previously connected devices appear in this same form in the bluetooth list how do I fix this back and it is confusing to connect to a device with no name but some unknown Bluetooth address so how do I find the device name back????
    SO PLEAZZZZZ HELP!!!!!

    An iPod can only pair with an iPhone for internet sharing provided that the iPhone has the subscribed to the tethering plan. The BT profiles do not permit file tansfer between IDevices by BT. The only BT pairsin is by app and those ar for peer-to-peer gaming.

  • Hello, I have an ipod touch 2g and I can not download the application or change the version. made for me a solution please. and thank you

    Hello, I have an ipod touch 2g and I can not download the application or change the version. made for me a solution please. and thank you

    The hardware on the 2G does not support an iOS version higher than 4.2.1. If you want apps that require a higher version you will need to get a newer model iPod.
    To more easily find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Vintapps 3.1.3 - paid app.
    Apple Club - filter apps by iOS version.

  • Hello, I have an iPod touch 4 generation. I have a problem that my PC is broken and I later forgot my password. How can I restore the system without a PC. Because I have receipts from the rest because I POD and

    Hello,
    I have an iPod touch 4 generation. I have a problem that my PC is broken and I later forgot my password. How can I restore the system without a PC. Because I have receipts from the rest because I POD and

    You need a computer with iTunes installed to regain use of your iPod.  Unless you have the iPod backup file from the syncing computer all you can do is to restore the iPod to factoery defaults/new iPod.  You will also need to place the iPod in recovery mode is you restore the iPod on other than on its syncing computer.  For reoverymode see:
    iPhone and iPod touch: Unable to update or restore
    Remember the passcode is a security feature.

  • Hello, I have an ipod touch 4. It is frozen, have tried reset, have restored, it is now back to factory settings but it is still frozen.

    Hello, I have an ipod touch 4. It is frozen, I have reset it and restored it several times. it has the current software loaded. I have restored it back to factory/new settings and it still wont let me access it. It is on and working etc, yet screen is frozen.

    If the restore was successful (completed all steps without errs) then you have a hardware problem. An appointment at the genius Bar of an Apple store is in order.

  • Hi i have a ipod touch 4 generation 64gb and my camera is blocked and dose not work i cant update the ipod either

    hi i have a ipod touch 4 generation 64gb and my camera is blocked and dose not work i cant update the ipod either

    Try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • I have an ipod touch that is disabled and I get the message to connect to itunes yet when I connect to itunes it says device protected by password and I can't access it under devices to reset it. What can I do?

    I have an ipod touch that is disabled and I get message to connect to itunes. When I connect to itunes, the response is unable to connect due to device password protected. It does not appear under devices so I can't get in to reset it. What can I do?

    polaricee1319 wrote:
         I have an IPod Touch that is disabled. ...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have it resolved... have a look at this link...
    http://support.apple.com/kb/ht1766

  • I have an Ipod Touch, it appears inactive and says conect to Itunes. When I connect it to the PC, the PC says "USB device not working". How can do to solve this problem.

    I have an Ipod Touch, it appears inactive and says "connect to Itunes". When I connect to the PC, the PC says "USB device not working". How could do to solve this problem?

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • I have an Ipod touch 4th generation 8gb and it comes on but does not go past the apple logo

    I have an ipod touch 4th generation 8gb and it comes on but does not go past the apple logo.  What do I need to do?

    This problem happened to me a month ago. The way I used to fix it:
    1. Go it DFU Mode. For going into that, check this page.
    2. Connect your iPod to your PC which has iTunes and iTunes will detect your iPod in recovery mode.
    3. Press Shift + Restore if you have the .ipsw firmware file downloaded on your windows PC or just click Restore and follow the instructions to download the firmware file.
    4. Wait and finally you're done!

  • I have an ipod touch the 3rd gen and the screens white and got a crack, i have an ipod touch the 3rd gen and the screens white and got a crack, i have an ipod touch the 3rd gen and the screens white and got a crack

    i have a ipod touch the older verison and one day the screen when white blank i have noticed there is a crack in the top corner when i plug it in at the mains and laptop it charges and the laptop recogrnises that its my ipod just nothing on the screen i took it to a shop and there saying i need az new screen then some are saying its not screen and non fixable has its a 32gb and still expensive would rather get it fixed.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price      
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself
    iPod Touch Repair – iFixit

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