Hello! I have an older 20G ipod where the "circle" to scroll no longer works! any suggestions??

Considering the age of the iPod, it's likely been through quite a bit of useage and needs to be replaced. There really isn't much else you can do to troubleshoot this issue.
If you would like to have it repaired, there are several 3rd party repair companies out there who can do the job at a pretty decent price.
B-rock

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Hello guys,My first time in community.my problem is that my SIM card was working ok and from today at the left of the screen up shows that is searching for the sim.I contacted the carrier and the SIM card shows that is working.Any suggestions?

Hello guys,My first time in community.my problem is that my SIM card was working ok and from today at the left of the screen up shows that is searching for the sim.I contacted the carrier and the SIM card shows that is working.Any suggestions?

Hey NicolasZen,
Thanks for the question and welcome to the Apple Support Communities. I understand that you are experiencing issues with “No Service” or “Searching” on your iPhone. The following resource provides some great troubleshooting steps that you may wish to try:
iPhone: Troubleshooting No Service
http://support.apple.com/kb/TS4429
Your iPhone may have one of these symptoms:
- iPhone displays "No Service" or "Searching" in an area of good coverage
- iPhone doesn't regain service when returning to an area of coverage
Resolution
If you encounter either of the above symptoms on your iPhone, follow these steps to attempt to resolve the issue. Test after each step.
1. Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
2. Turn iPhone off and then on again.
3. Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
4. Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
5. Update your iPhone to the latest version of iOS.
6. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
7. Restore the iPhone.
Thanks,
Matt M.

I have an older 30gb ipod since the last few updates to itunes, the program won't recognize it and will not sync! How do I get it to sync again?

How can I get my old 30gb ipod to sync with the new itunes

You need OS X 10.6. Make sure your computer meets the requirements and get it here fir $19.99
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

My ipod touch is stuck on the apple logo screen, I've tried everything on the troubleshooting website but nothing worked, any suggestions?

My ipod touch is frozen on the apple logo screen, I've tried everything on the trouble shooting page and nothing works, any suggestions?

Please tell us what you tried (the support page) to avoid wasting ours and your time.

HT4623 i have a older version ipod ,Model MC086BT and I am having difficulties downloading iSO 5 and above

Hello, I have a older ipod touch version and I am having difficulties downloading iSO 5 and above (version 4.2.1 (8C148) Model MC086BT

Hi Patrick,
If you have a 2nd generation iPod Touch, then 4.2.1 is as high as you can go.
Cheers,
GB

Hello, i have recently purchased an ipod touch. i have bought apps off itunes and whenever i connect my ipod to my computer it syas that it is syncing.but the appa will not show on my ipo even though it has synced.how can i resolve this?

hello, i have recently purchased an ipod touch.i am having trouble with apps. i have bought apps off itunes but it wont appear on my ipod. i have synced the ipod with the computer multiple times but still no luck. i think it has something to do with my settings but i am not sure.please any helpwill be very much appreciated.thank you

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Hello, I have a Windows 7 Pc where Lightroom 5 is on installed. When I open a photo using " verkenner" I see a good coloured photo. When I open a photo via Lightroom 5, the photo will be too dark. This gives difficluties during shaping the photograph. C

Hello,
I have a Windows 7 Pc where Lightroom 5 is on installed.
When I open a photo using " verkenner" I see a good coloured photo.
When I open a photo via Lightroom 5, the photo will be too dark. This gives difficulties during shaping the photograph. Can someone help me to solve this problem?
Kind Regards,
Marianne

Into the Develop module Not all the sliders in the Basic Panel are at 0.
Temperature ° is on 5600
Colourtint is on + 30
Balans: slider in the middle
History panel:
Balans gespitste tinten -3 0
Balans gespitste tinten -3 3

Hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred

hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred. how can i get my ipod working again with my backup files. please help

What was the complete wording of the error message? Usually an error number is also given.
Maybe:
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an older video ipod that I would like to take the songs off of and put on my new iphone. Is there a way to do this?

I have an older video ipod that I would like to take the songs off of and put on my new iphone. I haven't used the ipod in a few years. Is there a way to do this?

Yes. See this article from another forum member Zevoneer covering the different ways to copy content from your iPod over to your computer and into iTunes. Once you have successfully done that, you can go ahead and sync the content over to your iPhone.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I have a 3rd generation IPod and the screen has gone completely blank. It is fully charged and will play music but I have no idea where anything is.

I have a 3rd generation IPod and the screen is black - it is fully charged and will play music but there is nothing to be seen on the screen. I have no idea how to fix this. We live in France now so any of the fixes have to be in English since I can't read French. Any advise would be greatly appreaciated. I looked at some of the other answers but I have no idea where the Hold button would be on this. Thanks.

Try here:
iOS: Not responding or does not turn on

Hello All... Back after a brief absence, things look a little bit different. I'm trying to take a 16 minute mini dv video and compress it for use on the web. I'm interested in any suggestions you may have on settings for the video and audio tracks. I'v

Hello All...
Back after a brief absence, things look a little bit different.
I'm trying to take a 16 minute mini dv video and compress it for use on the web. I'm interested in any suggestions you may have on settings for the video and audio tracks. I've tried using Sorenson 3 (15 frames, key frames set to automatic, 320 x 240) for video and IMA 4:1 (mono) for audio. The resulting video looked great but the file size came in at about 255 Mb.
Thanks!
PowerMac G5 1.8 Dual Mac OS X (10.4.3)
Message was edited by: Dan Foley

Thank you for the replies. Everyone was correct about the jack, interface, and phasing problems. I have been unplugging my motu audio interface and then using headphones at work. I have not changed any detailed audio output settings in logic. When I read that the jack might be a problem I tried switching headphones. This actually helped. I am using dre-beats headphones and they seem to be having issues with the mac/jack-(the phasing/panning problems. I can use these headphones with other devices but not the mac. I have to use ipod ear buds and the phasing seems fixed. Hopefully this information is helpful to someone else.
If anyone knows how to correct this issue please let me know its difficult to know what my final mixes are going to sound like and I have had to keep bouncing everything into i-tunes- sync to ipod and then listen in my car radio.

TS1702 Hello, we have a Mac and an ipad,the Mac is working and wifi is on and the Ipad's wifi is on too, but Ipad Safari can not open because it could not connect to the server, does any one know what have happened?

Hello, we have a Mac and an ipad, the Mac is working and wifi is on and the ipad's wifi is on too, but Ipad Safari can not open the page because it could not connect to the server, does any one know that?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have an older macbook pro and the hard drive is starting to go (making loud noises). i tried to back up to an external hard drive (my passport essential se) using time machine and the computer keeps shutting down. suggestions to complete backup please?

I have an older macbook pro and the hard drive is starting to go (making loud noises). i tried to back up to an external hard drive (my passport essential se) using time machine and the computer keeps shutting down. the same thing happens when just trying to save my pictures from iphoto to a flash drive. suggestions to complete backup please?

Sounds like you'll need to access that drive while it is not booted. You need to replace it anyway, so do that, then one way or another (ext enclusure, et), access it and copy files.
If you keep trying to boot it, you might kill it for good and not get your files, so just swap it out first.

I have just updated my Ipod to the latest ios.(deleting everything) and using different sources to get my music back it seems that every time i select multiple/individual songs on itunes i can change artwork but will not show up on my ipod?

I have a windows 8 computer and have recently updated my ipod to the latest ios and it has wiped my Ipod clean except for my photos. whilst trying to get my music back using different sources like CD's and stuff i cant seem to get any album art to load on my Ipod? I can go on itunes and highlight single/multiple items and change the artwork and my computer will confirm it but when I look on my Ipod it doesnt display any art work or allow me to change the artwork that is already there? i need help please!

Album artwork can be added/changed on songs via the iTunes Get Info menu item from the File menu. Note that music that you loaded from CDs will not have any artwork. If you want to aquire artwork you can try the File menu item Library > Get Artwork or you can download artwork from the internet, etc. Note that just changing artwork on your computer won't affect the iPod until you sync.
If the artwork is correct on your computer iTunes then delete all the music on your iPod by syncing with iTunes with no music selected. Then reload the music onto your iPod by again syncing with iTunes with all the music you want selected.

Ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either. Any suggestions?

ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either. Any suggestions?

Does it light up at all? If not, you could have a battery issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Hello! I have an older 20G ipod where the "circle" to scroll no longer works! any suggestions??

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