Hello I have appeared before the site icloud has forgotten how to open it I hope I can answer please and thank you
Hello I have appeared before the site icloud has forgotten how to open it I hope I can answer please and thank you
If it's your account and you can't remember its password then try getting it reset via http://iforgot.apple.com
If you can't get the password reset via that link then you will need to try contacting Support in your country and see if they can reset it for you : http://support.apple.com/kb/HT5699
If you bought the phone used and it's the previous owner's account then you will need to contact the previous owner, only he/she will be able to remove the phone from their account : http://support.apple.com/kb/TS4515
Similar Messages
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I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
Artist: Imagine Dragons
Album: Night VisionReport it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I have an ipod touch 4th gen and when I plug it into my computer it shows up but it wont on iTunes and I was trying to put more music on it today and it wasn't showing up can u help please and thank you.
Hey Babetta94,
Thanks for using Apple Support Communities.
After reviewing your post, the iPod is not recognized in iTunes. A frustrating situation to be sure. You haven't mentioned what OS the computer you are using uses. You can choose what article to use either OS X or Windows from this quoted section.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
If you have an iPod touch:
For Windows: See iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
For Mac OS X: See iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Have a nice day,
Mario -
Need help re installing PS CS 6 on new windows 8 PC. have product key. HELP!! Please and thank you.
Need help re installing PS CS 6 on new windows 8 PC. have product key. HELP!! Please and thank you.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Hi Gurus,
I have a beginner in photoshop , I tried to copy a selection into new blank canvas however the layer in the new canvas becomes gray/black/white, did i wrongly click on something ? Please help , Thank you in advanceHow did you open the new document? What Image mode is the document in and what exactly did you copy to the clipboard? What was the current Photoshop target when you did the copy? Was it a straight copy or a copy merge etc...
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Hey , why always when i want to update my Ipad to ios 6.1.3 at the end tills me that the update was failed , its always ,please if you can help me, and thank you.
Try disabling your firewall and antivirus software and see if that helps - if you are trying to update using iTunes on your computer.
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I ned help please, I am losing storage space on my iPhone 6 and I am not downloading anything nor upgrading but still my storage dwindles literally by the hour , does anyone know as to why and if so how to stop this please and thank you.
Did you tried any of these basic troubleshooting steps?
Restart / Reset
http://support.apple.com/en-us/HT201559
Restore from backup
Restore as new
http://support.apple.com/en-us/HT201252 -
Hello, I have an ipod touch 2g and I can not download the application or change the version. made for me a solution please. and thank you
The hardware on the 2G does not support an iOS version higher than 4.2.1. If you want apps that require a higher version you will need to get a newer model iPod.
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version. -
I can not purchase from within the application clash of clans where necessary to answer the security questions that forgot their answers please help thank you
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
My ipad (3rd generation) charger suddenly stopped working? I live in Singapore so there isn't an official apple store. Does anyone know where I can get it(charger) fixed/replaced? By the way, I got my ipad from the online store. Please and thank you
Currently there are 15 Apple Premiun Reseller in Singapore; you can find your nearest reseller here:
http://www.apple.com/sg/reseller/searchtips.php?location= -
I just tried updating my iPhone 5 to the new iOS7 and it keeps saying the activation server can not be reached...My phone has been down for almost an hour now. Can anyone help? thank you
Too many people are flooding Apple's servers, everyone is having this issue, try every so often, or wait until tomorrow.
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My note on my ipad and Iphone have an index of the notes to the left on my copnuter! I wanted to only print the index and the date after the index. The computer would allow me to print the note but not the date it was indexed or the title to the left! of the index date! Has anyone ever had this problem! I am changing laptops and wanted to keep an index printed out for references but delete all the notes from this old notebook!
Please note my Ipad automatically changed to the ios7 update even when the Iphone 5 was with my spouse in Norfolk Va. I had purchased an iphone 5 in feb with 32 gb verses 16 I was happy with it until I thought I was updating itunes to fix bugs and fixes. It updated the ios7 program and the whole look of the iphone five changed and I am over 58 and have trouble keeping up and did not want to update! I callled and had 436 days of insurance left on my phone and I asked them to keep te money for the upgrade and just give me back the 6ios. of course it is know. Apple was trying to helpe get up to speed but the calendar was given me the most difficulty not being able to see appts forward enough to plan very well! My spouse is retiring from the DOD and for the first time in his life can have his on cell so I gave him my 5 and still had my old 4 got my ios6 back and just now the phone is feeling pretty comfortable again for me. The only thing missing is siri i do miss her! I never anticipated that my ipad would change to the ios7 on its on but the applestore in Tampa said that yes that happens oops! I now will try to self educate myself on the ios7. I love my ipad but wish it had not jumped to the 7ios. big problem again is I have is on my 5 it wasa a 32 and I have double or the max of icloud storage but just learned at the apple store that icloud does not store your photos on the cloud. I am a grandmother and the soul pupose of me purchasing so much icloud storage was for my grandkids pics and now I found out you guys don't do this. Where do you store the photos for people? Help! have mercy on me because even though the 436 days of service from Icloud left on my iphone 5 my spouse is the only one that can use it even tho my ipad automatically switched to the ios 7. Really am trying to work with you apple because I think you have a better product but as far as customer service you can make an appt at the service center an hour away and then wait inline for 40 minutes for the genuis bar guys to make you feel like an idiot for not figuring this out on your own or I have to pay just to talk to your service department after I already have in my name 436 days left on my service contract! The contract only goes with the phone even though your update changed my ipad also! A little customer service that is given free of charge when you have some one really trying to educate themselves on and ios7 that they didn't even want would go a very long way toward keeping your customers happy otherwise once a more friendly tech company that offers the better product tops you. Its over! You have a great product and people are paying you to help them lean how to navigate it! The problem is once you have mastered one system that system is updated and you start over! Maybe you could offe something for everyone! You see my husband doesn't have to ever call apple because he has and IQ to high to measure! Unfortunately the service I payed for is with his phone and I now have and I pad with the ios7 that converted automatically and when I call they tell me I must be told there will be a fee charged for this service! One question I asked the support center apple store is how can the ipad convert when the iphone 5 is at the Norfolk Navy Base with my spouse and the ipad is here in Spring Hill Florida with me. She said it just happens! The service center nearest available to me is 1 hour away and I need an appt. With them to ask a simple question!. Time is a commodity that is becoming more dear to me every day and it seems I am spending a great deal of it trying to solve a somewhat simple question to the experts no more than a 3 minute conversation could set me on the right track but I can't even buy insurance service for my ipad that just converted to ios 7 on its's own! Sincerely I could use some help
<E-mail Edited by Host>My note on my ipad and Iphone have an index of the notes to the left on my copnuter! I wanted to only print the index and the date after the index. The computer would allow me to print the note but not the date it was indexed or the title to the left! of the index date! Has anyone ever had this problem! I am changing laptops and wanted to keep an index printed out for references but delete all the notes from this old notebook!
Please note my Ipad automatically changed to the ios7 update even when the Iphone 5 was with my spouse in Norfolk Va. I had purchased an iphone 5 in feb with 32 gb verses 16 I was happy with it until I thought I was updating itunes to fix bugs and fixes. It updated the ios7 program and the whole look of the iphone five changed and I am over 58 and have trouble keeping up and did not want to update! I callled and had 436 days of insurance left on my phone and I asked them to keep te money for the upgrade and just give me back the 6ios. of course it is know. Apple was trying to helpe get up to speed but the calendar was given me the most difficulty not being able to see appts forward enough to plan very well! My spouse is retiring from the DOD and for the first time in his life can have his on cell so I gave him my 5 and still had my old 4 got my ios6 back and just now the phone is feeling pretty comfortable again for me. The only thing missing is siri i do miss her! I never anticipated that my ipad would change to the ios7 on its on but the applestore in Tampa said that yes that happens oops! I now will try to self educate myself on the ios7. I love my ipad but wish it had not jumped to the 7ios. big problem again is I have is on my 5 it wasa a 32 and I have double or the max of icloud storage but just learned at the apple store that icloud does not store your photos on the cloud. I am a grandmother and the soul pupose of me purchasing so much icloud storage was for my grandkids pics and now I found out you guys don't do this. Where do you store the photos for people? Help! have mercy on me because even though the 436 days of service from Icloud left on my iphone 5 my spouse is the only one that can use it even tho my ipad automatically switched to the ios 7. Really am trying to work with you apple because I think you have a better product but as far as customer service you can make an appt at the service center an hour away and then wait inline for 40 minutes for the genuis bar guys to make you feel like an idiot for not figuring this out on your own or I have to pay just to talk to your service department after I already have in my name 436 days left on my service contract! The contract only goes with the phone even though your update changed my ipad also! A little customer service that is given free of charge when you have some one really trying to educate themselves on and ios7 that they didn't even want would go a very long way toward keeping your customers happy otherwise once a more friendly tech company that offers the better product tops you. Its over! You have a great product and people are paying you to help them lean how to navigate it! The problem is once you have mastered one system that system is updated and you start over! Maybe you could offe something for everyone! You see my husband doesn't have to ever call apple because he has and IQ to high to measure! Unfortunately the service I payed for is with his phone and I now have and I pad with the ios7 that converted automatically and when I call they tell me I must be told there will be a fee charged for this service! One question I asked the support center apple store is how can the ipad convert when the iphone 5 is at the Norfolk Navy Base with my spouse and the ipad is here in Spring Hill Florida with me. She said it just happens! The service center nearest available to me is 1 hour away and I need an appt. With them to ask a simple question!. Time is a commodity that is becoming more dear to me every day and it seems I am spending a great deal of it trying to solve a somewhat simple question to the experts no more than a 3 minute conversation could set me on the right track but I can't even buy insurance service for my ipad that just converted to ios 7 on its's own! Sincerely I could use some help
<E-mail Edited by Host> -
I do not have my ipad connected to any other apple device and have forgotten my passcode. please help thank you
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
Can you please tell us which operating system you are running on and details of the camera producing the raw images (Make & Model).
Each different camera model has it's own unique format of the raw file and so the camera raw has to be updated occasionally. Gives us the details above and we can help you further.
I'm new with windows 8 and brand new computerFWIW, my Help/Updates does not work. My ACR is 8.0 and each time that ACR has been updated during the last year I have tried to update it through Help/Updates and each time I have received in the Application Manager window that opens the text, "Your applications are all up to date." I suppose it is possible that the fact that I have an updated copy of LIghtroom (5.6) is confusing the Application Manager.
Because I do all my Raw processing in LR it does not really bother me that the PSE 12 ACR plugin does not update. -
Can you guys help me ?
That is not too many by a long shot.
To speed up your iPod try:
- Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
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