Hello. I have iPod 1st generation. It's on recall program. Which kind iPod I receive for replacing?

Hello. I have iPod 1st generation. It's on recall program. Which kind iPod I receive for replacing?

Same model, with same capacity. Only certain serial numbers qualify. If your iPod is registerred, you should have received an email from Apple.

Similar Messages

  • I have a 1st generation iPod shuffle when I switch on and press wheel a green and then orange light flashes.?

    I Have a 1st generation iPod shuffle, on the wheel it's flashing green and orange.....any ideas.? 

    It sounds like the "Error light" described toward the end fo this document
    http://support.apple.com/kb/HT1814
    The document provides some possible causes, and things to try, including doing a Restore if the other suggestions do not apply or do not work.

  • I have the 1st generation ipod touch i installed an update which now it is 3.1.3 version i was able to put my apps on it but when i want to use the apps it will not let me use them. what do i need to do?

    I have the 1st generation ipod touch i installed an update which now it is 3.1.3 version i was able to put my apps on it but when i want to use the apps it will not let me use them. What do i need to do?

    Does it happen with the apps that came with the iPod?
    Does it happen with all apps you have downloaded/installed?
    Have you ried deleting the apps and redownload/install the apps?  You will not be charged again if you are signed into the same iTunes account that originally purchased the apps.
    Next would be to restore from backup
    Last would be to restore to factory defaults/new iPod.

  • I have the 1st generation ipod touch is there anyway that apple will trade it for the new ipod touch even if i have to put in a little money myself like some trade in credit or somthing?

    I have the 1st generation ipod touch looking to trade for the new ipod touch or someone to give me money for the new ipod touch

    There is no trade in program.
    You can sell to to someone.
    Apple has a recycling program where they will give you 10% off of a new ipod if your bring in your old one.

  • HT1483 I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is wor

    I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is working. Was thre a change in the internet address for NANO software updates? Do I have to reconfigure something in Itunes to point to the correct address?

    What version of iTunes are you using?  The latest is 10.6.3. In iTunes, choose Help -> About iTunes to check the version number. If it's lower than 10.6.3, download the latest version from here.
    B-rock

  • I have an 1st Generation Ipod Touch stuck in recovery mode.

    I have an 1st Generation Ipod Touch stuck in recovery mode. Error message shows "The Ipod "Ipod" could not be restored.  An unknown error occurred (1).  No back up.

    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - https://discussions.apple.com/thread/5922457
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

  • Hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred

    hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred. how can i get my ipod working again with my backup files. please help

    What was the complete wording of the error message? Usually an error number is also given.
    Maybe:
    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

  • HT1695 I have the 1st generation iPad.  All of a sudden it will not connect to my wi-fi.  It finds my wi-fi, but will not totally connect.  I have done everything...reset network, rebooted router etc and it still will not connect.  Any suggestions?

    I have the 1st generation iPad.  All of a sudden it will not connect to my wi-fi.  It finds my wi-fi, but will not totally connect.  I have done everything...reset network, rebooted router etc and it still will not connect.  My other divices are connected....iPhone and 3 Macs.  Any suggestions?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I have an 1st generation ipad. I am unable to update the software beyond 5.1.1. Why?

    I have an 1st generation ipad. I am unable to update the software beyond 5.1.1. Why? It tells me my software is up to date.

    Very possible.
    You can often get the older version if you buy directly on the iPad
    Go through the iTunes Store on your old iPad and purchase netflix, if you can get an older version of the app, iTunes will ask and prompt the download of older version.
    Not all apps will be available.
    I was able to put iBooks on my older iPod this way.

  • Have a 1st generation Apple TV, which is not showing as a device in iTunes. Had no problems with Apple TV until I changed from a Windows PC to an iMac. I have changed my IP address, sub mask address and router address in the Apple TV, Can anyone help?

    I have a 1st generation apple TV, which was working perfectly until I changed from a Windows PC to a Imac. The Apple TV will not show in Itunes. I have changed the IP address, sub mask  and Router IP address. Since changing I have switched everything of and on again. Can anyone help?

    I have a new router and computer. I have just remembered that just before my old PC died on me, I transferred my iTunes library to a hard drive. I can't remember exactly just how I got my library back, but there are definately things in my library now that were in my library on my old PC! Hope this makes sense. What do you mean by same location? Do you mean in the same place in the house?
    Another difference I have just thought of was my old router was connected directly to the computer bu I have not been able to do this with Sky as my PC is not near a phone socket! Will this make a difference?

  • I have a 1st generation Time Capsule with current firmware. Can I define the time periods when my children's devices have access to the wi-fi network?

    I have a 1st generation Time Capsule with current firmware. Can I define the time periods when my children's devices have access to the wi-fi network?

    Can I define the time periods when my children's devices have access to the wi-fi network?
    Yes, using the Timed Access feature in AirPort Utility, you can setup specific rules for each wireless device which define the exact timeframe each day that the device will be allowed to connect to the wireless network.
    Example....junior's iPhone can connect.....
    Everyday......Between.....9 AM and 10:00 PM
    or
    Weekdays.......Between......4 PM and 9 PM
    and Weekends.....Between......9 AM and 11 PM
    At the same time, your own personal devices will have Unlimited Access at all times.

  • I have a 1st generation time capsule and an extreme b/g. Is the extreme slowing the network down

    I have a 1st generation time capsule and an appe extreme b/g. Is the extreme slowing the network down? Should I dump it an get the new n version?

    yes it is likely to be slowing down the network because you are using 802.11b/g
    from what i recall with b/g a slow client can slow down the entire network to that clients speed.
    this was the major improvement with 802.11n and Mimo. each client can be connected to the access point without affecting your speed to the rest of the network
    its reccomended to get all new "N" equipment if you have the budget for it. some of those old airports and time capsules can still be worth something on amazon marketplace so you might be able to sell them
    if you want to create / join / extend a netwowrk your going to probably need all "n" based equipment.
    buy the new 4th generation time capsule or the new 5th generation airport they have better stronger radios
    in the mean time configure your base station router to a high multicast rate, so it will prevent devices connecting to it at 1-2 mbps speeds and slowing down your network
    if you have an apple care covered mac remember the airport / time capsule rule. all airports and time capsules purchased 2 years before you bought your mac to the 3 years of apple care covers them. if you do not have apple care then the standard warranty applies

  • I have appleTV 1st generation.. How do i get the pictures from my AppleTv on to my new MacBook Pro

    I have appleTV 1st generation.. How do i get the pictures from my AppleTv on to my new MacBook Pro

    Welcome to the Apple Community.
    There is no option to sync photos from the Apple TV (only to it).

  • I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick.  My iTunes will not open because it says i need a 64 bit version.  Already followed the promted instructions but no luck.  Any suggestions??

    I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick.  My iTunes will not open because it says i need a 64 bit version.  Already followed the promted instructions but no luck.  Any suggestions??

    Oh, you do have the C2D! That's great!
    I'm no technical expert, I just like to help out whenever or wherever I can so... I don't know if this can help you, but let me tell you about how I got my Snow Leopard to run in 64 bit mode. When I got my (late 2008) iMac it was running in 32 bit mode under Tiger (2.4 GHz/Core 2 Duo). I eventually upgraded to Snow Leopard & it was running in 32 bit mode (by default) w/1 GB RAM.  
    Somewhere along the line, I happened to watch a YouTube Video that showed how to upgrade an iMac's RAM, so I ordered two - 2GB sticks of Crucial RAM and then - under the guidance of the 14 or 15 year-old young man who posted the video on YouTube; wearing a rather fashionable static-electricity-neutralizer-wrist-strap, I removed 1GB of RAM & plugged in the 4GBs of RAM. So - boom like that, it was like I bought a brand new machine.
    It was over a year later when I stumbled across a way to boot Snow Leopard into 64 bit mode. Turns out that if you boot while holding down the 6 & 4 key combo (the ones above the QWERTY keys), then the machine runs in 64 bit mode. Go figure. Now my Snow Leopard and just about all of my applications - with the ironic exception of iTunes - runs in 64 bit. iTunes seems fine though; if there's a performance bottleneck, I really can't tell.
    Well, that's about it..
    I hope that something I've mentioned can help you achieve your overall goal.
    Finally, it's hard to jump onto a train, a large cat, or a surfboard that's already moving. But don't be surprised when someone a fraction of your age shows you how to.
    Best Regards,
    mm~

  • I have a 1st generation iphone(jail broken) ios 3.1.3.the appstore disappeared. how can i retrieve it .

    i have a 1st generation iphone(jail broken) ios 3.1.3.the appstore disappeared. how can i retrieve it . 

    Restore your phone as a new device in iTunes, this "should" remove the jailbreak & restore all default apps to your phone.

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