Hello I have purchased a iphone 5s from a customer and forgot to give me the email and password and if placed in the phone sim card does not open because he wanted to email and password, what do I do in order to open the iPhone please help me :(
how to remove activation lock :Hello I have purchased a iphone 5s from a customer and forgot to give me the email and password and if placed in the phone sim card does not open because he wanted to email and password, what do I do in order to open the iPhone please help me
You just made a very expensive mistake, especially if you can't return the phone.
Similar Messages
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how i can back up my i phone ore restore back up if it keeps to say password is wrong. i tried every possible psw ds does not work. now i want to change the password it wants old pswd and i do not know it. what can i do?
Sorry, but if you have forgotten the password for your encrypted backup, you'll have to start all over again:
Make sure that the password you use is one that you'll remember. If you encrypt an iPhone backup in iTunes and forget your password, you won't be able to restore from backup, and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and choose set up as a new device when iTunes prompts you to select the backup from which to restore.
copied from Create and delete iPhone, iPad, and iPod touch backups in iTunes -
I installed lightroom 5 with a 30 day trial and it finished.
Yesterday I installed cc and when I open LR5 I need a serial number.
What do I do/how do I get one?
Please help, Thank you.Your photos remain in place, the catalog you have been using will remain. After you install Lightroom from the CC, all you have to do is open your existing catalog and continue right where you left off.
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Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. Jam53
Every time I switch on the iPhone, the iTunes icon is displayed together with a USB icon and Emergency call message appears on the screen in many languages. When I touch the i symbol I get the following information IMEI: **** AND ICCID: ****
However, the iphone is visible in the Devices directory in iTunes. I changed my SIM card but still can not be recognized by the iPhone.
<Edited By Host>Do you mean when you say its locked to another carrier other then the one im using, that maybe my insurance sent me an iphone thats for a different network for example orange and not mine which is o2?
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Good afternoon. Today I stopped to make a purchase in the App Store. wrote that the card does not fit, I live in Ukraine. Tell me what I should do.
I've never seen such an error before. I think you're using the serial number instead of the redemption code?
There should be a scratch off code on the back. -
What causes iphone 3gs every time I insert the SIM card does not show the screen or no service?
what causes iphone 3gs every time I insert the SIM card does not show the screen or no service?
If the iPhone was unlocked unofficially, it has been locked to original carrier again.
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i have restored my iphone 3gs but couldn't activate it , and the sim card is not supported , any body can help me pls. ?
Then you will have too look for help on other site we can't help you.
This is the site where you need too got for help for jail broken phones
http://forums.macrumors.com/forumdisplay.php?f=105
That's may be why your phone is not working then has it been jail broken
Sorry but I can no longer help you on this your own your own -
when i plug my iphone 5 into the computer, some music on my phone is not in my itunes library. How can i get this music in my library?!?! Please help!
Try the iTunes "Transfer Purchases" menu item. This will transfer music purchased through iTunes on your iPhone to your computer.
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my ipod is a 4.3.5 and im trying to update it but it keeps freezing on me so i try restoring it but it just keeps puting error code 3196
Have you checked the Apple support site? If not, take a look at this -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If you've used some progam with your iPod that wasn't made by Apple, it might have modified the host file. -
I've followed the instructions to re-enable apple supplied Java SE 6 following upgrade to version 7 which caused a number of applications to stop working.
I wondered if anyone has had any joy re-enabling JAVA SE 6. I've tried contacting Apple but cannot get any response. They've sent me back default messages claiming that they have tried to contact me - they haven't! I'd be grateful for some help with this. ThanksThis is the latest news about Java.
http://www.macobserver.com/tmo/article/java-7-update-13-addresses-security-vulne rability-os-x-block
I do not use Java. So I cannot verify that this is the solution or not..
Best. -
My apps are not updating as I have no longer access to my eariler apple Id and now I am using a new apple Id which is allowing to download apps but while updating those apps my iPod wants eariler apple Id password to update what should I do ?
Hi Kanishk,
Those apps are forever tied to the Apple ID they were purchased under. You can either delete them and re-purchase them, or you can go to Manage your Apple ID and reset the password on the old Apple ID so you can use it to update your apps: Apple - My Apple ID
If you decide to continue to use them under the old ID password, I would suggest that when you reset that password, you change it to be the same password as the one you are currently using. That way when apps need to be updated you will only need to know one password and you won't have to be concerned with which Apple ID is displaying.
Cheers,
GB -
Hello.I have purchased a black 32gb iPhone 4 just two days back.Yesterday while putting my phone on charge,I noticed a deep thin scratch on the antenna in a straight line starting from the charging point to the speakers.Is it a manufacturing fault?The scratch is quiet strange.It's a thin straight line,which I initially mistook to be a design.Can anyone tell me what it is?
All warranty issues including manufacturing defects, are determined and handled by the Apple Genius. If your iPhone has any problem, contact Apple and they will solve the issue.
"deep thin scratch on the antenna in a straight line starting from the charging point to the speakers"..... The only thing between the charging port and the speakers is a small screw on both sides of the port? -
Apple TV does not recognize my Apple account username (email) and password, but iTunes, my iPad and iPhone does. I have rest my password three times, same results.
ATV says my computer is not authorized, but i-Tunes says it is.
I have i-Tunes open on my computer and have entered i-Tunes store, ATV says it can't access the store. Both on the same network!
I am so frustrated with this system! All these problems with Apple TV are not the end but the beginning.
In i-Tunes, songs are lost when they have not been moved. I lose whole albums I have ripped from CDs to iTunes
An audiobook book in two files are in the library but only one file is recognized by iTunes when I try to play it or transfer it to my iPhoneI Am having the same issue. Ie on the password issue.
I Am using a Macpro though.
i Have had no issues with the setup until recently.
However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback. -
Hello I have purchased the account from the shop for mobile phones and when Dgt a balance of $ 75 U.S. dollars tried to go down some programs, but ask me to answer questions and there have even when the shop is not accepted to give me any data about amyl which bearing correctly and password also trueThe name is true, how can I re-answer these questions??? replace phones is that Ahab Please give me the quick fix and sent the answer to Emile is:[email protected]
Well I can't understand your english at all. If you need to reset your security questions, then try this:
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
Or… click on the blue "Start your support request online" links. -
Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.
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