Hello i just bought an iPod Nano 7th gen and it got crushed the same day. Can i get a replacement?
I went to walmart and bought a 16 gb silver nano 7th gen. Upon paying for it i regretfully said no when they offered me insurance or w/e it is. So i go home, charge it and upload my music to it and head out to the gym.
Now i know most of you are gonna think i crushed it with some weights but nope. When i finished my workout i left and got on my car. When i closed the door it bounced back and i heard a crush. I look down and it appears the ipod fell out of my pocket and it got destroyed. It still turns on but the mteal is bent, the screen is all tiny shards of glass and the image behind the glass is all messed up now.
A little vent here but i honestly have the worst luck ever.
Now is it possible to get a replacement somehow?
You can send it in to them: https://expresslane.apple.com/GetproductgroupList.action?PRKEYS=PF3
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Welcome to the Support Communities!
What version of the Windows Operating System do you have?
What version of the iTunes software?
The troubleshooting steps below may help you with this:
Apple - Support - iPod nano - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipodnano/assistant/itunes/#section_1
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http://support.apple.com/kb/TS1369
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iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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