Hello, i'm having trouble with installing iTunes.
There appears an error, saying - 'policy.8.0.Microsoft.VC80.CRT.type="win32-policy".version="8.0.50727.6195".pub licKeyToken="1fc8b3b9a1e18e3b".processorArchitecture="x86"
I\ve tries everything, but nothing helps(
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)
Similar Messages
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Having trouble with Installing itunes on web site
Can someone help with this issue. I have tried installing itunes thru
www.apple.com/ipod/start
I download the program via the 'run' option and it begins to load in the temp file location. It starts to transfer until 77% (always) and then doesn't continue although the function is running. After 20 minutes the message pops up that the process time out. There is no error message. Does anyone know what would cause this?
Thanks for any helpI had the same problem, and whether you run or save when downloading it would stop at 76%. After 2 days of defragging, updating virus software, checking my registry and everything else I can think of I finally called support. Go to www.filehippo.com and download itunes from there.
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hello there im having trouble with my iphone it says connect to itunes but it wont show up on devices this is after i dun an update because upto then my phone was fine cud u help ?
Hello aucksy,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario -
i'm having trouble with installing a 8g kit in my late 2009 mac mini. when the parts are installed all i get is a beeping sound, is there any way to get around this?
What is the source & link to this 8 GB kit please?
Can you count the beeps or flashes?
1 beep = no RAM installed
2 beeps = incompatible RAM types
3 beeps = no good banks
4 beeps = no good boot images in the boot ROM (and/or bad sys config block)
5 beeps = processor is not usable
In addition to the beeps, on some computers the power LED will flash a corresponding number of times plus one. The LED will repeat the sequence after approximately a 5-second pause. The tones are only played once.
Note: In this case, a flash is considered to be 1/4 second or 250 ms or greater in length.
http://support.apple.com/kb/HT1547 -
Ok, I am actually having troubles with my itunes music card. I accidentally scratched off a letter. how can i get my card to work without the actual code? thank you.
Yu can try contacting iTunes. See the iTunes Cards abd Code topic of:
Apple - Support - iTunes -
Hello, I'm having trouble with my ipod
hello, I'm having trouble with my ipod
Holding down the center/select button and the menu button will reboot your ipod. See if that helps. Also, I'd recommend something else- I had nothing but trouble with my ipod classic until I spent $20 to get Mac OS Mountain Lion. It did what you said and sometimes wouldnt play, or wouldnt power on...
Try rebooting your ipod and let me know what happens and maybe in the future obtain Mountain Lion to aide your ipod in functionality.
Good luck! -
I am having trouble with my iTunes recognizing my iPad. It recognizes my iPhone just fine, and I have gone through the entire troubleshooting section. Anyone have any possible solutions?
Device not recognized by iTune
http://support.apple.com/kb/TS1591 -
Having trouble with my iTunes/apps
Having trouble with my iTunes/apps
How did you fix it cause with mine I bought an iTunes card to get music and apps and it's telling to give a credit card.
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I am having trouble with my iTunes Gift card code. It says I have not entered the code correctly when I have…repeatedly. How can I redeem my iTunes voucher?
If the card was issued in the same country as you and your account are based and the page that you posted from doesn't help, then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I am having problems with installing Itunes 10.5 .With the windows installer
I am having problems with installing Itunes 10.5.It's the first time i dowload it,but every time het gives me an error message that a programm that was needed for installing didn't run.
What can i do???When I attempt the download for Itunes 10.6, I get an immediate response of ""Files shared by these updates" has an invalid signature. The download has been removed."
That's suggesting that the AppleApplicationSupport.msi is getting damaged during the download via Apple Software Update for Windows.
Are you able to get the 10.6 update to go through if you use an iTunesSetup.exe (or iTunes64Setup.exe) installer file from the Apple Website?
http://www.apple.com/itunes/download/ -
Hi I am having trouble with iTunes! Randomly when I click on a song in iTunes it changes the song title to time after time and the artist is pink.
I could click on 4 songs and they will be normal but then the 5th one will change the info to time after time.
I haven't done anything different or new, it started doing it all of a sudden, well that I have noticed anyway. Please help.Hello Schimi. The Time Capsule is a kind of product that offer you two possibility:
- To use the TC as a router or as an external HD.
The difference between WPA and WPA 2 are:
- They are two kinds of internet connection.
WPA uses dynamic key encryption , which means that the key is constantly changing and makes the invasion of a wireless network more difficult than WEP . WPA is considered one of the highest levels of wireless security for your network and is recommended if your devices support this kind of encryption . Newer routers offer WPA2 security . WPA2 is compatible with WPA , but offers higher security level . In fact, it meets the high standards of many government agencies . If the router and computer support WPA2 , this should be your choice.
If you need any help or if you find some difficult setting up it you can contact Apple Support.
I am sure that they can help you with that.
I am sory for the delay. I holpe that you solve your issue. -
Having trouble with installing updates
Hello,
I am having trouble installing updates. I checked the windowsupdate.log file and I see:
2015-03-13
11:52:43:075 956
680 Agent
* Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"
In reading others' posts, I noticed in their logs contain "DeploymentAction=Install" .. could this potentially be the issue why it will not install the update? If so, where does this get set at so I can modify it? I looked around
but was not able to find this setting.
Thanks for the help!Hello,
Here is what I see in the logs. Can you please take a look and see if anything stands out? There are a lot of errors/failures/warnings in the
WindowsUpdate.log. Please look at the last 4 lines of this log listed below -- looks like it is looking for approval or "WARNING: There are no approved updates to install". Where is this coming from? Is this
why the updates do not get installed? Thanks for any help in reviewing these logs. Thanks.
<looks good>Scanagent.log = No errors/fail/warnings
<![LOG[ScanJob({70E7DB5B-44CF-4BC0-B73F-B89A9AB557BF}): CScanJob::OnScanComplete - Scan completed successfully, ScanType=1]LOG]!><time="23:48:18.177+300" date="03-02-2015" component="ScanAgent"
context="" type="1" thread="2876" file="utils.cpp:477">
WUAHandler.log =
<![LOG[Unable to read existing resultant WUA policy. Error = 0x80070002.]LOG]!><time="05:57:24.588+300" date="02-26-2015" component="WUAHandler" context="" type="2"
thread="4148" file="sourcemanager.cpp:920">
<![LOG[Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')]LOG]!><time="02:26:17.774+240" date="03-11-2015" component="WUAHandler"
context="" type="1" thread="4240" file="cwuahandler.cpp:2916">
<![LOG[Async searching of updates using WUAgent started.]LOG]!><time="02:26:17.774+240" date="03-11-2015" component="WUAHandler" context="" type="1" thread="4240"
file="cwuahandler.cpp:579">
<![LOG[Async searching completed.]LOG]!><time="02:26:24.339+240" date="03-11-2015" component="WUAHandler" context="" type="1" thread="4048" file="cwuahandler.cpp:2068">
<![LOG[Successfully completed scan.]LOG]!><time="02:26:25.651+240" date="03-11-2015" component="WUAHandler" context="" type="1" thread="4240" file="cwuahandler.cpp:3557">
-------------------------------------------------------------------------------------------------------------------------WindowsUpdate.log
= A lot of errors here --
2015-03-11
05:55:59:437 956
1194 AU
WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2015-03-11
05:55:59:437 956
1194 AU
WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-03-11
05:57:22:655 956
144c EP
FATAL: EP: Failed to obtain element node, error = 0x80245002
2015-03-11
05:57:22:780 956
144c EP
FATAL: Failed to obtain plugin interfaces using CLSID 7D5F3CBA-03DB-4BE5-B4B3-6DBED19A6833, error = 0x8024000E
2015-03-11
05:57:22:821 956
144c Agent
WARNING: WU client failed Searching for update with error 0x8024000e
2015-03-11
05:55:59:296 956
1194 Agent
WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2015-03-11
05:55:59:358 956
1194 Misc
WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2015-03-11
05:57:22:749 956
144c Agent
WARNING: Failed to obtain the authorization cab URL for service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0
2015-03-11
05:57:22:811 956
144c PT
WARNING: PTError: 0x8024000e
2015-03-11
05:57:22:811 956
144c PT
WARNING: Initialization failed for Protocol Talker Context: 0x8024000e
2015-03-11
05:57:22:811 956
144c Agent
* WARNING: Exit code = 0x8024000E
2015-03-11
06:21:56:594 968
e8c Report
WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
2015-03-16
04:14:17:850 968
1660 EP
FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80245002
2015-03-16
04:14:17:850 968
1660 Agent
WARNING: Failed to obtain the authorization cab URL for service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0
2015-03-11
05:57:23:321 956
17f8 Report
REPORT EVENT: {D462FFC9-CF2C-4EB8-91DC-4EB946A903A1}
2015-03-11 05:57:22:811-0400 1
148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0
8024000e
AutomaticUpdates
Failure Software Synchronization
Windows Update Client failed to detect with error 0x8024000e.
<as seen earlier in the logs>2015-03-11
02:26:24:027 956
1274 Report
REPORT EVENT: {F5A3CD05-8B66-4806-BAF7-48AD2E8012E8}
2015-03-11 02:26:24:027-0400 1
147 [AGENT_DETECTION_FINISHED]
101 {00000000-0000-0000-0000-000000000000}
0
0
CcmExec
Success
Software Synchronization
Windows Update Client successfully detected 40 updates.
2015-03-18
06:40:25:397 968
5fc AU
## START ## AU: Install updates
2015-03-18
06:40:25:397 968
5fc AU
2015-03-18
06:40:25:397 968
5fc AU
# Initiating scheduled install
2015-03-18
06:40:25:428 968
5fc AU
WARNING: There are no approved updates to install -
Help I am having problems with installing itunes on windows 7 64bit
I keep installing Itues but for some reason it will not sinc with my Ipad or iphone. Each time i do get it installed it tells me to delete and start over.
Help? with installing itunes on to windows 7 64 bit computer that will work with iphone and ipad...
thanks kevinFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2 -
I am having trouble with updating Itunes
Hi can anyone help me out with this. The other day I tried to update my Itunes from 11.1.3 to 11.1.4. The update wasn't successful. I then tried to update via the Itunes website however that led me to a error message. That message said "Service apple mobile device. (Apple Mobile Device) Failed to start. Verify that you have sufficient privileges to start system services."
Another thing that I tried was restarting my computer and that didn't help with the issue. I uninstalled Itunes and I am still getting the above error message when I am attemping to reinstall it.
Has anyone else had this issue? If so is there anything that was done to resolve the issue? Everything with my itunes was working fine until I tried to update it.Hello, JRA24ever.
Thank you for visiting Apple Support Communities.
I think the best option would be to completely uninstall all components of iTunes in the order specified of the article below. Once this is done attempt to install iTunes again.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, try the steps in the article below.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Cheers,
Jason H. -
I have a windows 7 premium laptop, 64 bit driver, have tried to install itunes but recieve an error when trying to open. Error states "Apple Application Support is required to run itunes. uninstall and reinstall again, error 2 (windows error 2). have tried this 4-5 times with no success. help!
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2
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