Hello, I'm trying to connect my new TiVo XL4 box to my home network via an ethernet cable connection to my Airport Express but the TiVo box is not seeing the network. I have a green light emanating from the Airport Express so it is connected. Plz advise.

Hello, I'm trying to connect my new TiVo XL4 box to my home network via an ethernet cable connection to my Airport Express but the TiVo box is not seeing the network. I have a green light emanating from the Airport Express so it is connected. Please advise.

If you have not already done so, I suggest that you temporarily disconnect the Ethernet cable from the AirPort Express that goes to the Tivo box.
Instead, turn off the wireless on a laptop and connect the laptop to the Ethernet port on the Express. See if you can get an Internet connection on the laptop.
If you still cannot get an Internet connection on the laptop, try another Ethernet cable that you know is working correctly.
Post back on your results.

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