Hello, i'm trying to download the new verison of itunes, and im getting an error message: Apple mobile failed to start and c;runtime failed. how can i fix this issue

Hi Tatilopez86,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden

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