Hello i payed a Iphone4s and i will registried of my account i can,t do this he says the iphone is registy of a other user but i can ussing i cloud and ican found my iphone but the old owner has this remove from his i,cloud

Hello i payed a Iphone4s and i will registried of my account i can,t do this he says the iphone is registy of a other user but i can ussing i cloud and ican found my iphone but the old owner has this remove from his i,cloud
but she by this iphone from a other owner and sche has no contact to the owner
sory my englisch are not perfeckt

There is a possibility that you've bought a stolen iphone which has an iClould lock on it. The only way to remove an iCloud lock is to contact the previous owner of your phone and inform him of your problem. But you dont know who the previous owner is hence you cant unlock your phone. Do a fresh restore with itunes by connecting your iphone to your pc, opening up itunes and clicking restore. I'm not sure if that'll help, but it's worth a try. Hope I helped. Cheers

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Need some help to unlock the Ipad. Cannot contact the previous owner he is in the shelter and I do not know were. After I restore the Ipad is asking that the previous owner has to remove it from his account

need some help to unlock the Ipad. Cannot contact the previous owner he is in the shelter and I do not know were. After I restored the Ipad is asking that the previous owner has to remove it from his account

Nobody on these boards or at Apple will unlock that device for you. Sorry.
(117810)

When I go to download the newest version of itunes, it says the old one cannot be removed. What should I do?

When I go to download the newest version of itunes, it says the old one cannot be removed. What should I do?
I have tried multiple times to download the new iTunes, but every time the message saying the old version cannot be removed pops up. Any suggestions?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Hi. the email application has been removed from my ipad. I don't have back up so how can I get it back?

Hi. the email application has been removed from my ipad. I don't have back up so how can I get it back?

It is not possible to remove the Mail app (or any other of the bundled apps) from the iPad. It's probably been moved to another Home screen or inadvertently placed in a folder. If you can't find it, you can reset the Home screens in the General -> Reset preferences.
Regards.

HT1386 I am getting an error message that the old Itunes cannot be removed from my computer what to do??

I tried to uninstall the old itunes as I read online if it did not recognise my Ipod that was what to do. I went in and uninstalled Itunes, Bonjour and Quicktime. Then I tried to download and install them again but it kept saying the old itunes could not be removed. Now what do I do?

Then I tried to download and install them again but it kept saying the old itunes could not be removed.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT2905 The duplicate option has been removed from the latest version of Itunes. I have over 1000 duplicates and need to have a multiple duplicate removal option. How do i do that?

I have over 1000 duplicates in both my files and in the Itunes library. The duplicate function appears to have been removed from teh latest version of Itunes. How do I identify and remove multiple duplicates from my library and my music file

The show duplicates/show exact duplicates features have been left out of iTunes 11.0. Rumor suggests they will be restored in the next build. In the meantime I have written two Windows scripts to make playlists of Duplicates and Exact Duplicates, either from a selection of tracks or the entire library. Note that, as with the iTunes feature, this list makes no distinction between "originals" and "dupes", you have to decide which is which.
There is also my DeDuper script for automatically removing duplicate copies but keeping one remaining copy of each set. This can preserve ratings, play counts, playlist membership, etc. which are lost in a manual clean up. Please take note of the warning to backup your library before deduping. See this thread for background on deduping and the script.
If you want to manually remove duplicate tracks use shift-delete to remove selected tracks from the library as well as the playlist. Keep one of each repeated group of files and don't send the others to the recycle bin unless you are sure that there are multiple files on the disc as opposed to multiple entries to the same file. Same advice to backup applies.
tt2

I am trying to upgrade my itunes but it keeps saying the old version cant be removed cant anyone help me

I have a dell laptop with windows xp on it, i have been trying to update my itunes so i can update things on my phone but I keep getting the message that the old version can not be removed, any suggestions how to fix this problem?

Hey b.elyse
Check out the following article that will assist with removing iTunes. Make sure to follow the order to ensure that it removed properly.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT203254 Why Mac Book Pro 17 Inch has been removed from the Apple Stores?

while surfing the Apple web site, I found that Mac Book Pro 17 Inches has been removed from all the
stores......is there any fault or some thing wrong has been detected in it?

I heard a rumor that the 17" machines are all wearing cement shoes and at the bottom of the East River. Some guy named Soprano tipped me off.
We aren't supposed to talk about it.

I'm unable to install the new version as the old version cannot be removed, anyone else had this problem?

Everytime I try to install the new version of iTunes, the installation doesnt complete and says that the old version cannot be removed from my PC, does anyone know of a way around this? I've tried manually uninstalling but I keep gettingo a message saying that I dont have access to the file?
Thanks

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

How can I stop music and movies from being automatically deleted from my phone and saved on the cloud? I've just tried to watch a movie on my 2 hour commute, but yet AGAIN it has been removed. I do NOT want to spank all of my data allowance

How can I stop music and movies from being automatically deleted from my phone and saved on the cloud? I've just tried to watch a movie on my 2 hour commute, but yet AGAIN it has been removed. I do NOT want to spank all of my data allowance downloading it again, especially because (believe it or not) I added it to my phone because that's precisely where I wanted it!! Any help much appreciated

FYI I had to put this link into firefox to reply - because **** back safari just wouldn't register my clicks to any of the links on the post... Despite reloadeing and even restarting my computer. Totally annoying and a massive pain in the ***.
But in terms of my initial query; thanks for responding. But no, this is NOT the cause of the problem. I have auto sync and sync over wifi activated, but have also selected manually manage music and videos. Plus, all of my music and videos are on my macbook, absolutely all of it, so if it my phone was syncing with my macbook everything would still be on the phone. Life would be peachy if my phone jsut copied everything that was on my macbook, but unfortuantely it keeps deleting tracks for no apparent reason.
Any thoughts greatly welcomed, because at the moment i can only conclude that my iphone is crap.

Hello, i bought an ipod 5 touch. and i restored it and turned iton, but when i turned it on its asking for the ex owners apple id and password. i have no idea who the old owner was, any help???

hello, i bought an ipod 5 touch. and i restored it and turned it on, but when i turned it on its asking for the ex owners apple id and password. i have no idea who the old owner was, any help???

I hope you bought this from a store, you can return it and get your money back. BUT if you bought from a person off the street or off the net, someone you don't know... I'm thinking you just got screwed! And are out the money and have an expensive paper weight. I hope I'm wrong, but I think you have a stolen iPod. If you can find the person that sold it to you return it and get your money back, but I'm thinking they are long gone. If you can not find the person report it to the police and turn it over. Sorry and Good luck.

Hello I just wake up and I found my iphone 5 is off

Hello I just wake up and I found my phone is off and it was full charge last night but I don't know what's going on

Hey there Rema1989,
Thank you for using Apple Support Communities!
It sounds like the phone tured off over night and will not turn back on.
I would recommend these troubleshooting steps from the article named:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Regards,
Sterling

I bought a laptop Macbook a year ago (January). It had Snow Leopard on it, but somehow the 8.x iPhoto. I just upgraded it and my my 2008 iMac to Lion. The old computer has iPhoto 9.x on it. Do I have to buy iPhoto for the newer laptop?

I bought a laptop Macbook a year ago (January). It had Snow Leopard on it, but somehow the 8.x iPhoto. I just upgraded it and my my 2008 iMac to Lion. The old computer has iPhoto 9.x on it. So I am wondering why it says I have to buy the upgrade for a newer computer? Any ideas? I want to sync my photos with all my devices (Macbook, iPad, iPhone) through the cloud.

Not if you purchased it from the App Store. But if it's part of the iLife boxed set, then you have to repurchase. But you can purchase on the App Store which then lets you install it on as many computers as you own.

I had a company iPhone but left a year ago resetting the phone before I left. I don't think it has been used since but my old boss has bought it and wants to use it. He says that it is still locked into me and wanted my Apple ID

i can't remember if it was different yo my normal one but I don't intend to tell him. He is now asking instead for my security questions answers.
IS there an thing I can do without releasing into to him?

Yes,
Go to Find My Phone, locate the specific Phone and remove it from your account,
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.If you don’t see Find My iPhone on iCloud.com, your account just has access to iCloud web-only features. To gain access to other iCloud features, set up iCloud on your iOS device or Mac.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
Note: If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device.
If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.If you erase your iPhone 6 or iPhone 6 Plus and you have credit and debit cards in Passbook for Apple Pay, Find My iPhone attempts to remove your cards immediately, even if your iPhone is offline. For more information, see the Apple Support article Using Passbook.
When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.

You purchase properties in Arab game (Sultan desert), while the procurement process and the discount amount lost contact wrote the running game has been cooperation from them but the problem! I can't buy any properties in the game itself and the science

You purchase properties in Arab game (Sultan desert), while the procurement process and the discount amount lost contact wrote the running game has been cooperation from them but the problem!
I can't buy any properties in the game itself and the science I don't use jailbreak and two free jailbreak is there a program hindered the procurement process so that I can buy anything from the store

Hello milkisoo,
Wow! Purchasing a new computer and monitor should be a fun and exciting experience, and instead, it sounds like it’s turned into a complete nightmare. I can only imagine your disappointment when you found two charges relating to its purchase on your debit card account, and I’m sorry for any aggravation this caused.
As I want to provide you some piece of mind, I pulled up your order number using your email address attached to the forum. After review of its payment information, I found we collected only one payment. However, when orders are first placed on BestBuy.com, a pending authorization should show up on your bank card to make sure funds are available for the order until it is fulfilled. From there, the authorization should drop off and the collection charge should appear. This is the case for your one charge of $1,051.69.
It also sounds like an error may have occurred when you initially attempted to place your order, resulting in one of your gift cards not registering properly and the order not being completed. Your card’s issuing bank doesn’t appear to have recognized this and pushed through the pending authorization. This occurred a second time when your account information didn’t quite match up with what we had on file. Please know that we haven’t ordered a collection of these funds and your issuing bank should release the two pending authorizations within 5 to 7 business days.
Thank you for posting.
Alex|Social Media Specialist | Best Buy® Corporate
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Hello i payed a Iphone4s and i will registried of my account i can,t do this he says the iphone is registy of a other user but i can ussing i cloud and ican found my iphone but the old owner has this remove from his i,cloud

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