Hello, i purchase the adobe premiere and they conformed but still valid licenses
Hello, i purchase Adobe premiere and they conformed and they send me Email that's confirmed but still valid licenses
Did you buy the old CS6 or a subscription to the new Cloud version?
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing
Similar Messages
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I have a PC and tried downloading Photoshop and premiere but weren't able to complete. I got error 7. Does this mean not compatible with my PC? It has windows 7.
uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall.
if you see an error message in english, attach a screenshot of it. -
I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code is error: 213:19. Does anyone seeing this please have any advice on what to do?
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!
Don't be afraid to bump this topic. There's also an App Store forum where you might repost this question, but give some of these details in your post. I'd rephrase the topic to something like "Can't use App Store to upgrade." (Instead of can't "open".) Then give the details.
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store -
Just updated to new iOS 6 on iPhone 3G. Get 'can't connect to iTunes' message. Tried the setting date and time trick but still no success. Any suggestions for 3G iPhone?
also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem
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Showing as have an unread message but I haven't got one. Same with email . Tried turning phone off and holding the power off and centre button but still showing as unread . Any one know how to get rid off this ?
Showing as have an unread message but I haven't got one. Same with email . Tried turning phone off and holding the power off and centre button but still showing as unread . Any one know how to get rid off this ?
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hello i purchased a movie recently and it shows in my Itunes library but will not transfer to my ipod. It has the Icloud icon in the top right hand corner of the cover and if i click on play it starts to download from Icloud again and it does this each time i wish to play it, the same now happens to all my purcased movies which of course uses additional ISP download allowance. Before the recent update and lay out of Itunes this didn't happen i just purchased a movie and downloaded it then synced it to my ipod and enjoyed it. But now this latest movie purchase will not download to my ipod. I have sent the problem to Itumes and if there is answer i havent received it. Appreciate any advice
regards johnHello hotsone,
You may need to download a lower resolution version of the movie in order for it to sync to your iPod.
iTunes: Sync purchased HD videos to iPod or iOS device
http://support.apple.com/kb/TS4223
Cheers,
Allen -
The complete error message reads:
Error getting license. License server communication problem E_AUTH_BAD_DEVICE_KEY_OR_PKCS12
I have contacted the company that I got the downloadable file from, and they say it is an Adobe problem.
Does anyone know how to fix this? Or how to contact Adobe?
Thanks so much!!do you have a compatible os for the ade version you're trying to use?
ie, what os/what ade version? -
I am creating a form, but want to restrict the printing to function only by using a button on the form itself and not by using ctrl + p or the File menu. Is this possible?
It is pretty hard to shut off a system level action like the "Crtl/Optn" + P print method. This is a system level feature because it is a standard in all applications. Think about what could happen if you turned off this feature in a given application and that application failed and did not restart this feature.
Look at the "Will Print" document action. This runs no matter how the print action is started. -
My Creative Cloud does not come with the Adobe Premiere and the After Effects
Why?
Not on a 32 bit computer, no.
You need a 64 bit processor and operating system to run Premiere Pro and After Effects. -
I got a message saying I didn't have java installed. I went to the apple site and downloaded JavaForMacOSX10.7.dmg and installed java. but it still says I don't have java installed.
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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I purchased the Adobe pdf Pack to combine 50 PDF files to one and when I select them from my folder it claims "the files are not in a format supported for conversion to PDF". They already are pdfs, what am I doing wrong?
Moved to Adobe PDF Pack (read only)
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I just purchased photos from shutterstock and they said it will download as a .eps file.They said I would need vector editor such as adobe illustrator to convert the image to a jpeg. Could anyone advise me on how to do this? This is all very foreign to me.
The Swanky LadyFile>Open to open your eps file
File>Export to export your image as a jpg.
In the export dialog box just below where you type in the filename is a file type, that is where you choose jpg.
What ever you do, do not delete the eps file. Should you ever need to access the original you will have have.
I recommend that instead of jpg you choose psd, tiff, or png and use jpg only for sharing. Jpg is a lossy format meaning each time you edit the file and save it, the quality of that file degrades. The formats I recommend are lossless formats, you can edit them all you want no data is being discarded unless you choose to do so. -
Hi,
I want to purchase the Adobe Creative Suite CS6 master collection (not the creative cloud) that contains Photoshop, Illustrator, Indesign, Adobe Bridge, Dreamweaver, Flash, After effects, Adobe Premiere Pro.. etc. and I think this is the bundle that I'm looking for.
I want to know how much would it cost, and how would I purchase the Adobe cs6 softwares (from a store or online)?
I prefer to have the actual CD/DVD of the adobe cs6 bundle, would that be possible?
or do you have to download it online and get the serial number online too?
Thank youI prefer to have the actual CD/DVD of the adobe cs6 bundle, would that be possible?
or do you have to download it online and get the serial number online too?
It's download only these days.
Adobe to Stop Selling Boxed Versions of Creative Suite Software | ProDesignTools
Are you aware that CS6 is superseded by the Cloud and there will be no further updates to CS6? i.e. You'll be buying outdated software -
I am downloading the premiere elements 12 file on the adobe page and my error message says the file archive is missing??
you need the 7z file in addition to the exe
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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