Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?
Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?
Moving this discussion to the Downloading, Installing, Setting Up forum.
Adobe potoshop elements are you able to register the serial number at http://www.adobe.com/? You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
Similar Messages
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When i try to install my newly bought CS5 it says"The serial number is not valid for this produkt" what to do???
/ JojjaOh my, I hope so too but its pretty common on these types of sites - even eBay sellers do it. Its all about the way they word it. Some sellers are very crafty in the way they word their ads misleading the buyer into thinking they're getting a legitimate and licensed product when it's actually not. Be careful in any future products you buy on these kinds of sites.
My advice is to quickly write an email to the seller and demand to know what you just bought - Be VERY specific and thorough with your questions - for example on ebay I bought a computer that had CS5 installed on it (but it didn't come with the install disks) This particular seller installed CS5 or 6 as well as the Microsoft Suites on all of his used pc's. So before I bid, I sent an email to him asking if it included the product codes for the CS5 because I intended to register it for Adobe support. He advised me that he bought bulk licenses for all his software, he told me exactly where the product codes were on a document and they were in fact legit.
Also check the return policy of the Site (not the seller) sometimes they offer a little protection to their customers. Be sure to contact their support department and their Fraud department if it turns out you were scammed. And definitely give negative feedback to the seller.
One more thing, you should also check with the Adobe licensing support department. In fact, do this FIRST - so that you're sure the code is no good. Sometimes the product codes have expiration dates (though I've never heard of it happening to entire suite) If this is the case they will issue you a new code free of charge.
Good Luck. I really hope it all works out for you. -
I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be recovered under these circumstances?
If you never bought the product then you cannot get the serial number.
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My hard drive went out one of my Macs and I am trying to install logic studio on another Mac but the serial number is invalid. What are my options?
Check that the serial you are using is the correct one..
Typically the problem is either you are misreading the serial and therefore typing it in wrong. Check you are correctly entering zeros or O.. and so on....
or...
You bought the LP9 upgrade version.... which requires the LP8 full serial as well.
If it is the LP9 upgrade serial.. (and not the LP9 full serial) you must enter your original LP8 full serial first and then the upgrade serial for LP9.. when it asks for it.
Failing that.. you can obtain a replacement serial from Apple.. using this form.....
https://ssl.apple.com/support/proapps/serialnumbers/ -
I donwloaded the new I-Tunes update but i get always error 7 and i have to reinstall I-tunes. But the error always commes back! What now? How do I go back?
In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store -
When i want to ask the guaranty status of my apple wireless keyboard, i got an error: apple keyboard We're sorry, but this serial number is not valid. Please check your information and try again.
If you purchased the iPhone from Apple or an authorized Apple reseller,
contact them for assistance. If you purchased elsewhere, go back
to that retailer and get them to give you a new iPhone or your money
back.
If you have checked the serial number carefully and re-entered it
and that gave you the same error message, contact Apple if purchased
from Apple or authorized retailer; otherwise you have been scammed
and need to pursue the matter with the business you obtained the
iPhone from. -
Hi, I have successfully loaded my new CS6 Design Web Premier software onto my Mac. I am trying to also instal it on my daughters laptop. I have the dmg file, but when I run installer, I enter the serial number and it says its not recognised?
Is there a way around this? Please don't tell me I've just loaded it onto the wrong computer!
Nicole.You mention in the title that you copied the dmg file. Do you mean you copied it from one machine to the other? If so, acquire the installation files the same way you did for your machine and install using that.
If you continue to have a problem contact Adobe Support thru chat...
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I re-formatted my computer to Windows 8. When re-installing, serial number is not valid.
I re-formatted my computer to Windows 8. When re-installing Dreamweaver CS5.5, it says the serial number is not valid.
Did you de-activate CS5.5 before you reformatted C? You can have up to 2 installations of software at one time. You may have exceeded your limit. Contact support to help you de-activate one.
Nancy O. -
I bought Creative suite 5 a few years ago, my computer's hard drive failed, after It was fixed I re installed my program and it now says my Serial number is not valid.
I'm on the last day of a 30 day trail... it won't take my serial number which is the same one that worked beforeContact support by web chat.
Mylenium -
Bought new computer and trying to install AA 9 standard. When I enter the serial
Bought new computer and trying to install AA 9 standard. When I enter the serial #, it says the # is invalid.
Contact Customer Care by chat or phone.
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I recently bought an iphone and would like to save witten text messages from blackberry to my new iphone..how can i do that??
You can't.
The iPhone stores text messages in conversation format for starters. -
At present I synch my iPhone 4 to my Dell Laptop. I've recently bought an iMac and I want to synch my iPhone 4 to the iMac. How do i transfer all the relevant info from iTunes on my Dell Laptop to my iMac without losing any info, photos, music or apps?
there are a number of scenarios to do it.
The general idea was covered here:
http://support.apple.com/kb/HT2518
Make sure you have a full backup of your iPhone before recyncing with the iMac as during this process all data will be wiped out from your iPhone.
Going forward you may want to check icloud which makes life easier.
http://www.apple.com/uk/icloud/ -
Just bought iworks and the serial number is not working. help!
just bought iworks and the serial number is not working. help
How did you buy iWork (no 's', capital 'W')?
If you downloaded the trial version earlier, and have since purchased a serial number, iWork will ask you for the number the first time you launch one of the iWork applications after the trial period ends.
If you bought a retail box, or bought the individual applications through the Mac app store, no serial number is needed, but if any part of the trial version is still installed on your computer, you'll get a request to enter a serial number before proceeding.
In the last case, you must delete all traces of iWork and it's applications (but not the documents that you have created and saved), then reinstall the purchased versions from the DVD or from the app store.
For the simplest and most efficient means of deleting the trial version, go to Yvan Koenig's iDisk, then to:
for_iWork > iWork 09 > uninstall iWork 09.zip
Unzip the file, open with Script Editor and run.
Regards,
Barry -
i upgraded my iphone os to 4.01 and i have not been able to sync to my computer. The error message I get says the Iphone connected is not recognised what can i do to solve this problem.
Did you try to connect in recovery mode? iOS: Unable to update or restore
Also check here: iOS: Device not recognized in iTunes for Windows
And make sure your security software is set up right: iTunes for Windows: Troubleshooting security software issues -
Last night I bought Adobe XI Pro and this morning the serial number does not work.
Last night I bought Adobe XI Pro and this morning the serial number does not work. [removed by moderator]
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/
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