Hello. I updated my iPad yesterday and now, when I try to download a new book on my overdrive app, it closes the whole app and my book does not download. Any suggestions are appreciated.
Hello, after I upgraded to the new iOS 7.0 I can not download books I my overdrive app. Every time I try, it closes the app and the book does not download.
Any help with this is greatly appreciated.
I'm a librarian....this is what we got to help people. I haven't tried it yet myself.
Dear Library Partner,
Apple released iOS 7 yesterday and many of your Apple users may have upgraded their device(s) or will be upgrading in the near future.
When an existing OverDrive Media Console (OMC) user upgrades to iOS 7, the app will fail when trying to open a DRM-protected eBook. New or first time users of OMC are unaffected by this issue.
We are resolving the issue but in the meantime, here are immediate remedies for users:
1) Re-authenticate the app with their existing or a new Adobe ID. Refer to the iOS section of this Help articlefor assistance. (Recommended)
2) Uninstall and re-install OMC which will also require the user to re-authorize with Adobe. IMPORTANT NOTE: A re-install will clear a user's bookshelf, history, and app settings.
Audiobook users won't notice that anything is different unless they attempt to download parts of audiobooks they already downloaded to OMC before upgrading to iOS 7. A user will receive an error message informing them to download the title again.
We encourage you to share this information with your users via email, Facebook or Twitter.
We apologize for the inconvenience.
Regards,
OverDrive's Partner Services"
Similar Messages
-
I download a suggested "update" from the App Store for my iPhoto yesterday. Now when I try and open my iPhoto, I get a grey screen with the rotating circle icon in the middle......that just keeps rotating. Ergo, it won't open!!! Before the "download" all was fine in Heaven & Earth....now, I'm a little peeved.
Anyone have a suggestion?
Thanks,
Wayne K.
ps Have a good day, God Bless America ...............and be weary of iPhoto update downloads,very weary.No need to be wary of iPhoto updates however it is a good idea to follow the instructions when updating. I haven't updated iPhoto from the App Store before however it should not be much different than doing a DVD update. Here are instructions on updating the library:
http://support.apple.com/kb/HT4431 -
I recently changed the password for my itunes and now when i try to log into my itunes on my iphone it says my password is invalid. How can I change the email address on my iphone so that it is the correct one?
1) I downloaded a free game app that works with Game Center...Run, Run, Chicken v.1.1
2) I opened the app, then closed it. When I opened it again, it asked me if I wanted to use an existing account or create a new account for Game Center. I chose to use an existing account.
3) I entered my e-mail address (in my case, my Apple ID) and password.
4) I had to verify the Location (country) and date of birth.
5) Then I went right to the terms and conditions page, and upon acceptance, I got to the Game Center set up. I completed the set up.
6) When I opened the Game Center app on my iPhone, I was able to get into Game Center without any sign in problems.
This was in a different post, and worked for me -
I was trying to update my Firefox profile from my old computer and it didn't work and as I was in the middle of that process I was prompted to upgrade to Firefox 6 which I did. But now when I try to open Firefox, it won't let me because it says there's another copy already open. I have taken everything related to Firefox except the brand new version of it I just downloaded off my computer and I still get that message. What should I do?
I have a similar problem; but I think the cause of the "already running" message is that my computer crashed.
I rebooted before I learned to look for the parent lock file, but even when I knew to look for it, I found my original profile folder to be empty.
So I created another profile folder, and FF works, but I cannot access my old profile folder. When I open the location where it should be, nothing's there. But if I go to profile manager, I see my original profile is still there (and it has a location, it's where it should be - and where it's invisible, but even if I type in this location, nothing comes up).
I tried making all folders visible (I run Windows 7), but this did not make my old profile visible.
I want to find it because of the bookmarks I bookmarked recently. -
firefox never opens. its what I always would get on the internet with now the symble is there but its dead. i downloaded the latest version and then everything changed, when I logged off I could not get back on to the internet. I can get on the internet using enternet explorer but not mozilla firefox
I can't answer the first question below because it NEVER open anymoreI have the shortcuts on my browser to the sites that I go to frequently. It's when I press those buttons (which have always worked before and I checked their URLs) it takes me to the Yahoo Page not Found page. But then when I click the shortcut button again, it usually works.
-
Thunderbird was working and then for no reason it stopped downloading emails from the web server. I can access my emails in the web server okay. I have tried to remove my account and then add it again as a new account but I get a message saying that Thunderbird cannot find the email server. I have also tried to uninstall and reinstall Thunderbird but with the same result. I have also tried to remove the default mail server but have been unable to do so. How can I fix this?
I figured out a workaround.... Since I can get e-mails to populate via iSync and my other computer is running Leopard (it's a powerpc chip and can't run Snow Leopard), I added the account on the other computer and got the new account to populate into my SL machine with iSync. I don't like that I can't actually add the account directly, but at least this got me working.
-
My m8120n has been freezing up and now when i try to boot i hear beeps, 2 short 1 long
my m8120n has been freezing up and now when i try to boot i hear beeps, 2 short 1 long.
I had my go out and am experiencing the same problem, have you had any luck solving this issue?
-
Hello! I change my ID Apple and now when I try to make an update, Iphone show me my old ID and ask the password. Why is that? Why the phone don't see my new ID Apple? I can not make any update because the old Apple ID don't work any more. I check and I have my new user all over in my phone. Help me please!
All apps are tied to the Apple ID that downloaded them.
They can not be transferred to a new Apple ID.
You will have to use the Apple ID and password used to download them.
If you do not wish to do so, erase them and download them under the new ID. This will wipe any data in the app and you will have to pay for them again. -
I updated my phone to the iOS7 and now when i try to use the keyboard, i can't see myself typing and it goes very slowly. I am confused to why this happened. It worked perfectly fine with iOS6. Any suggestions?
Hi imobl,
Thanks for your response, I forgot to add that the five 3uk sims we have in use, I have tried all of them none of them are recongnised non of them have pin codes, I even purchased four more sims Tmobile (original carrier) Vodaphone, 3 and giffgaff. -
My daughter locked her Ipad so I restored it and now am trying to activate it. It ask for a apple id/pw but the one she thought it was is not working. Any suggestions?
Activation Lock
http://support.apple.com/kb/PH13695 -
Hello, I'm using Photoshop elements 11 on a mac, I've just updated my mac to OS X Yosemite and now when I try to move an image it just springs back to where it started from!
any ideas on how to fix this?Photoshop Elements doesn't respond when you use editing tools in Mac OS X 10.10
-
Hi I have a new ipad and had facetime working and now when I try to facetime it says unavailable. Wifi is working fine, any suggestions? thanks
Please read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
I am looking for a software product for Project management to create a timeline or Gantt chart. Any suggestions are appreciated.
http://lmgtfy.com/?q=mac+project+management+software
-
I updated the latest version of iOS software on my Macbook Pro and now when I try to open up iPhoto it says that I need to update the latest version. But when I go to update on iTunes, it says the latest version is unavailable to the U.S. I wouldn't mind leaving it be but I can't access any of my photos. What do I do?
stuckoncc wrote:
I updated the latest version of iOS software on my Macbook Pro
iOS is on iPhones and iPads.
Are you using an iPhone or iPad? -
i have update my iphone, 4 days ago and now when i try to connect it to a network it says unable to join and before i update, it worked perfect so if u guys know anything about it please let me know!
sincerly
AfghanproPlace the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If not backup you MAY be able to get some info from the restored iPod via
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
-iPod touch Deleted Photo Recovery Tips You Should Know
Maybe you are looking for
-
How can i use one iCloud Photostream on 2 devices?
Due to a bug (or feature) on iOS 8 i can't use the same icloud id on 2 iphones: https://discussions.apple.com/thread/6536998 So how can i use ONE iCloud Photostream then on 2 devices? Also, on OSX i can define only one Photostream. So, how do you imp
-
How can I seperate different contaioners in Differnt Files
Hi, Frens, My Requirement is the I want to seperate the containes in different files. Later when i need , i can make visible to that container, and invisible to others. Like My Application has 4 components, then all 4 containers are in different file
-
How can i change the direction of tab canvas in 10g ?
hi all how can i change the direction of tab canvas in 10g at runtime i want to change the direction from left_to_right to right_to_left when i did that the form not appears well all prompts of item not dispalyed in order of its sequence ,in spite of
-
Installed software, but computer doesn't recognize it, probably because the iPod seems broken. It just sits on the Language screen and none of the buttons work. I've tried turning it off and resetting, but it doesn't work. Installed the software on a
-
When Im opening raw files in Photoshop They open as a small tile on the desktop. How can I change this?? please help its very frustrating!